Acura RDX Complaints

2,183 consumer complaints on file.

#11529033June 26, 2023
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
Vehicle began hesitating when starting, but not all of the time. One day after refueling it would not start. Lights on the dashboard flashed and flickered and the keyless start button made a clicking sound, but the vehicle would not start. Vehicle was towed to the nearest mechanic. The next morning the mechanic started the vehicle and found nothing wrong. Mechanic kept the vehicle for a couple days and the problem reoccurred. Vehicle will not start. Computer diagnostics shows the 2018 Acura RDX Control Unit part number 38320-TX4-A31 is faulty. This part is backordered and likely will not be available in the near future. The intermittent starting failure poses a safety risk and could leave a driver stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528693June 24, 2023
STRUCTURE:BODY
My issue is with the liftgate on all Acura models including my own RDX. I was sitting on the edge of the van with the liftgate fully opened taking off my spikes after golfing. I inadvertantly triggered the fob in my pocket when i leaned forward causing the liftgate to close. At first i did not realize it was closing on me ,but jumped up and it caught me on my upper back. I avoided serious injury. Brought it to the dealership and it appears to be common to all makes of acura with liftgates. Serious pressure has to be put on the liftgate in order for it to stop . Page 177 of my manual states the if the liftgate detects resistance it will reverse itself. We tested it at the dealership and a great amount of pressure has to be used for it to stop and reverse. This is a serious defect and needs correction before someone gets seriously injured. The service advisor almost hurt her arm trying to get the liftgate to stop . It is not only my vehicle. the sensors do not react appropriately. I have had two Nissan Murano's before purchasing this vehicle and as soon as you got in the way of the liftgate as it closed it stopped and reversed itself. Acura has a serious problem here and it needs to be recalled and corrected immediately. I am totally surprised if this has not been brought to anyone's attention. Hopefully you will test this and see what I am expressing here. Thank you for you time and and I await your response .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528621June 23, 2023
EXTERIOR LIGHTING
Headlights do not reflect more than 3 feet. The headlights “pass” inspection but provide no use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528285June 22, 2023
ENGINE
The contact owns a 2014 Acura RDX. The contact stated while driving approximately 70 MPH, several unknown warning lights illuminated, and the vehicle lost motive power and stalled. The contact stated that moments later the vehicle re-started independently and the operated normally. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The contact stated that the failure recurred; however, the vehicle failed to restart. The vehicle was towed to the residence. During the failure, the contact stated that the "Charging System" warning light continued to flash off and on. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527911June 20, 2023
STRUCTURE:BODY
I was driving my car and had just entered the highway and my panoramic sunroof exploded. It sounded like a gun had went off in my car. I immediately drove to the dealership who informed me that it was not covered under warranty. I had it replaced as I was out of town 8 hours from home and the glass started falling onto the headliner which I kept closed for safety. I did catch the incident on my dashcam which recorded the audio and video through the windshield. There was no warning that it was going to happen and we were not close enough to other vehicles for incidental contact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527017June 14, 2023
EXTERIOR LIGHTING
The headlights are very dim. The bulbs have been replaced and still are dim. This isn't due to oxidation on the headlight cover they are clear. Based on similar reports it seems to be a component in the low beam assembly that oxidizes the reflector and as a result replacement bulbs don't fix the issue. The problem keeps getting worse to the point that the headlights are almost useless for seeing where you are going. The actual part appears to cost about $60 but Acura won't replace that they will only replace the entire headlight assembly which cost about $700 each.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526065June 8, 2023
EXTERIOR LIGHTING, VISIBILITY/WIPER
Headlights are dim. Visibility is very low. Acura acknowledges issue but says customer has to replace whole headlight system at a cost of approximately $2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526012June 8, 2023
SEAT BELTS
The rear driver side seat belt has frayed repeatedly over the last 2 years. This puts my young child at risk of the seat belt failing in an accident. The seat belt has been replaced by the local Acura dealership 3 times, but the cause of the fray has not been identified. Fray #1 was first seen with a Nuna Rava child car seat installed in the forward facing configuration. The fray was in the upper section of the OE seat belt between the car pillar and where it exits the child car seat. It was replaced in March 2022. This was replaced on goodwill from Bob Lindsay Acura dealership. Fray #2 was noticed in the same location in the new (March 2022) seat belt and replaced in December 2022. This was replaced on goodwill from Bob Lindsay Acura dealership. Fray #3 was again noticed in the same place in the December 2022 seat belt and replaced in January 2023. This was replaced on goodwill from American Honda Motor Co., Inc. The original thought was the tension from the car seat was causing the fray in the seat belt; however, the dealership and Honda provided no reason or explaination for why the belt was fraying or possible remedy solution beyond directly replacing the seat belt. The child has since outgrown the Nuna Rava child seat in January 2023 and is now a Diono Monterey high-back booster seat. This Diono booster was installed at the same time as the January 2023 seat belt replacement. Fray #4 was seen in the January 2023 seat belt at the same general location as the previous frays on 8 June 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525257June 4, 2023
EXTERIOR LIGHTING
Low beams have dimmed to an unsafe level due to oxidation of the reflector. Replacement of bulbs with the brightest option made little difference. Dealership acknowledged it is a common problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525266June 4, 2023
EXTERIOR LIGHTING
Low beam headlights have become dim to the point where they offer no visibility. This has been a progressive decline in the low beam lights. I now use high beams as much as possible for safe travel. This is a problem experienced by many Acura owners with no help from Acura except to offer a costly replacement of headlight assemblies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524986June 2, 2023
EXTERIOR LIGHTING
Headlights are dangerously dim. Replacing the bulbs did not help. I am forced to either use high beams or not drive at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524714May 31, 2023
EXTERIOR LIGHTING
The daytime running light is dangerously dim on one side. Changing the headlight doesn't fix the issue. The housing is defective it's failing to reflect the light outward causing dangerous visibility issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524542May 30, 2023
VISIBILITY/WIPER
Rear tailgate windshield got shattered without any impact. Acura know about this and they have on their bulletin board.(Acura TSB 22-014). I have fixed through 3rd party and I got reimbursed the fee from Acura. Well, 2020 Acura RDX's tailgate panels are all glued that broken windows between panels are stuck in tailgate. Even Acura dealer don't have access to that panels therefore they recommend changed the WHOLE TAILGATE. So every time I open and close the tailgate, I hear broken glasses inside of my tailgate. It's time to sell my suv but there is no way to access those glass pieces even in dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11524341May 29, 2023
EXTERIOR LIGHTING
Headlights are dim, even after replacing it is something faulty with the original design. I have nearly been hit by cars turning into the road at night because of how dim the lights are. I have to have them on bright to be seen which creates further issues eith cars flashing their brights. I have researched online and found this is a common problem that acura refuses to issue a recall for. Please help us!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523569May 23, 2023
POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
My car transmission light came on...check engine. Then said blind spot warning not working. See dealer. My car transmission warning message appears every time I accelerate to 60mph. It switches to sport mode on its on and I am unable to switch it back. My cameras malfunction for blind spots. The car sound is louder and usually it's quiet. I take my car in regularly for servid3 with the dealer. This is very strange. I am scared to go past 60mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522688May 18, 2023
ENGINE, FUEL/PROPULSION SYSTEM
We experienced loss of power in heavy interstate traffic. We had been driving in the rain for some time on I-10 in Florida. We were in the right lane behind a vehicle that was traveling much slower than other vehicles. There was a gap in vehicles in the left lane so I signaled and pressed the gas pedal significantly so I could quickly get up to a matching speed for the left-lane vehicles. At this point the engine stumbled a couple of times and the Check Engine light began flashing. No matter how hard I pressed the gas pedal, my vehicle would not accelerate. Cars behind us had to brake quickly to avoid hitting us from behind. I turned on my emergency flashers and made my way to the right-side breakdown lane. After stopping, I turned our vehicle off and restarted the engine. No warning lights were lit and I was able to resume our drive. This is a known issue with our vehicle and other Acura/Honda vehicles. There is an existing Acura Technical Service Bulletin (TSB), 20-053, that addresses this issue. This TSB was applied to my vehicle in March of 2021. Apparently, the TSB has not resolved the issue. This is a serious safety issue. At the very least, the car behind us could have hit us and this could have caused a multi-vehicle accident. If a semi had been behind us and couldn't stop quickly, we could have been killed. In online discussions there are a number of people that have experienced this issue. This is not an isolated incident and should be investigated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521475May 11, 2023
EXTERIOR LIGHTING
These low beam head lights are so dim you can not see the road at night
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521538May 11, 2023
EXTERIOR LIGHTING
The low beam lights have completely degraded making the car basically inoperable at night. It has been gradual but is now at the point where I am constantly being flashed by other drivers to put on my lights even though they are on. The daytime running lights are brighter! The output from the low beams has been so poor that I have to rely on street lights as well as the headlights of other cars when on the highway. Now I HAVE to use my high beams to operate my car at night and early morning. It is horrific to drive in fog and snow as high beam use is impossible. I have replaced the bulbs, had headlight restoration and replaced the halogen with LED. NOTHING makes a difference. I will not allow my teenagers to drive the car at night and I will not buy another Acura. Through internet research, I have found many other owners of the 2015 RDX with the same experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11521064May 8, 2023
AIR BAGS, SERVICE BRAKES, VEHICLE SPEED CONTROL
upon entering the cross driveway at a mall parking lot, car suddenly veered right, accelerating & unresponsive to stepping on brakes pedal, steering wheel locked, gear buttons did not respond, seat belts tightened, but air bags DID NOT deploy. Speed was slowed when car ran over a large rock and crashed into the wall of small store front. I, the driver, have not been in any accidents, had not taken any medication of any sort.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11520812May 7, 2023
EXTERIOR LIGHTING
Low Beam headlights have degraded to the point of being unable to see the road and have to use high beams to drive at night.I have replaced the low beam bulbs with no improvement .The problem seems to be the low beam bulb capsules that the bulbs are in that have some type of reflective coating that has deteriorated.I see Acura has recalled the 2015 model RLX for this same problem. I have searched online and there are many posts about this headlight problem with the 2015 RDX .There has to be a recall on the RDX also as these vehicles are unsafe !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura RDX