Acura RDX Complaints

2,183 consumer complaints on file.

#10808195December 3, 2015
SEATS
POWER DRIVER'S SEAT RANDOMLY AND WITHOUT WARNING MOVES FORWARD PUSHING ME INTO THE STEERING WHEEL MAKING IT IMPOSSIBLE TO DRIVE UNTIL I CAN STOP AND REACH THE SEAT MEMORY BUTTONS TO RESET THE SEAT OR PUSH THE SEAT ADJUSTMENT BUTTONS. IT HAS OCCURRED INFREQUENTLY WHEN I ENTER THE VEHICLE TO DRIVE. ED MARTIN ACURA HAS FAILED TO ADDRESS THIS ISSUE AS I REQUESTED. THE DEALER IS NOT RESPONDING TO MY ASSISTANCE REQUEST TO RESOLVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794357November 17, 2015
STRUCTURE:BODY
AS I WAS DRIVING DOWN US RTE 95 YESTERDAY, GOING OVER THE BRIDGE INTO PORTSMOUTH, NH AT ~65 MPH, MY SUNROOF SUDDENLY EXPLODED, COVERING ME AND THE INTERIOR OF MY CAR WITH BROKEN GLASS. FORTUNATELY, I WAS ABLE TO PULL OVER TO AN EXIT JUST OVER THE BRIDGE AND CALL FOR ASSISTANCE. I THINK I AVOIDED AN ACCIDENT BY VIRTUE OF THERE NOT BEING A LOT OF CARS NEAR ME WHEN THIS HAPPENED. IT WAS A SUNNY DAY, ~50 DEGREES AND MY CAR THERMOSTAT WAS AT 67 DEGREES SO TEMPERATURE DIFFERENTIAL WAS NOT A FACTOR. BOTH THE STATE POLICE OFFICER AND THE TOW TRUCK DRIVER OPINED THAT THE WINDOW BLEW OUT FROM WITHIN. THE OFFICER ALSO CHECKED THE BRIDGE FOR POSSIBLE FALLING DEBRIS THAT MIGHT HAVE HIT THE CAR AND FOUND NO EVIDENCE OF THAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790137November 13, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
WE HAVE TWO 2014 RDX'S. WIFE HIT A DEER WITH DAMAGE TO THE RIGHT FRONT LIGHT AND RIGHT FRONT QUARTER PANEL. SUPPOSE TO BE A 3700.00 REPAIR BUT WHEN BODY SHOP DROVE RDX INTO THEIR BUILDING IT CAUGHT FIRE AND NOW WE HAVE A TOTALED 40,000 RDX. EVERYBODY HAS SAID THEY CAN'T EVER REMEMBER A ACURA EVER CATCHING ON FIRE. IN TALKING WITH A ACURA MECHANIC HE MENTIONED SOMETHING ABOUT THEY HAD SOME ELECTRICAL ISSUES ON THESE VEHICLES BUT NOTHING WAS PROVEN. WE ARE WAITING ON THE RESULTS FROM THE ELECTRICAL ENGINEERS THAT THE INSURANCE PEOPLE HAVE HIRED TO TRY TO DETERMINE IF THERE IS A PROBLEM WITH IT'S MANUFACTURING OR SOMETHING ELSE THEY ARE ASKING IF ANY THING WAS LEAKING FROM THE VEHICLE AND AS FAR AS WE KNOW IT WASN'T LEAKING SINCE WE KEPT DRIVING IT UNTIL WE TOOK IT TO THE BODY SHOP. MY PROBLEM IS I DON'T WANT TO PARK THE OTHER RDX IN MY GARAGE NOT KNOWING IF THE VEHICLE HAS A MANUFACTURING ELECTRICAL PROBLEM. THE MECHANIC TOLD ME TO DISCONNECT MY BATTERY CABLE IF I WAS WORRIED. I DON'T FINE THAT AS A SOLUTION TO THE PROBLEM. THE OTHER PROBLEM WE HAVE IS THE CAR WAS BEING DRIVEN AND THEY PULL IT INTO THEIR SHOP WHERE THEY HAVE WORKED ON HONDA'S AND ACURA'S FOR A LOT OF YEARS AND THIS MODEL CATCHES ON FIRE. SOMETHING ISN'T RIGHT. MY WIFE TOOK SOME PICTURES ON HER PHONE OF HER RDX.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10787544November 1, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT FLICKERS GOES ON FOR SOME TIME, THEN TURNS OFF BY ITSELF AFTER TURN LIGHT BACK OFF AND TURNING BACK ON THEY DO THE SAME THING OVER AGAIN SAFETY ISSUE AT NIGHT STATIONARY AND IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783184October 18, 2015
STRUCTURE:BODY
TRAVELING ON INTERSTATE AT ABOUT 74 MPH THE MOON ROOF SHATTERED WITHOUT WARNING. THE INSIDE VISOR WAS OPEN AND THE GLASS MOON ROOF WAS CLOSED AT THE TIME. GLASS FRAGMENTS DROPPED ON TOP OF DRIVER AND PASSENGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783066October 17, 2015
WHEELS
ACURA RDX HAS REMOVED THE MINI SPARE AND PROVIDED A SMALL AIR COMPRESSOR. THIS IS FINE IF YOU ARE LOW ON AIR. BUT IF YOU HAVE A BLOW OUT, SHRED THE TIRE, OR BREAK A RIM YOU ARE STRANDED INDEFINITELY. I BELIEVE THAT THIS CAUSES UNNECESSARY RISK TO DRIVERS AND A MINI SPARE SHOULD BE PROVIDED AS A MINIMUM. ALSO THE SPARE STORAGE SHOULD ACCOMMODATE THE FULL SIZE TIRE AND RIM FOR THOSE OF US THAT BELIEVE A MINI SPARE ALONE IS A DANGER TO TO THE DRIVER SAFETY BECAUSE DEGRADED BRAKING AND HANDLING DURING USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780894October 8, 2015
ELECTRICAL SYSTEM
PARASITIC BATTERY DRAIN FROM HANDS FREE LINK UNIT CAUSING BATTERY TO GO DEAD. GOOGLED THE ISSUE AND SAW MANY COMPLAINTS REGARDING THIS ISSUE. I WAS ON A ROAD TRIP FROM CALIFORNIA TO MINNESOTA AND HAD STOPPED AT A VACANT PARKING LOT TO TAKE A NAP. I TURNED OFF THE LIGHTS, TURNED THE VEHICLE OFF AND REMOVED THE KEY, 4 HOURS LATER MY BATTERY WAS DEAD. I ENDED UP BUYING A NEW BATTERY AND A FEW MONTHS LATER I FLEW OUT TO CALIFORNIA AGAIN FOR 3 DAYS, WHEN I RETURNED MY CAR WAS DEAD AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745496August 1, 2015
SERVICE BRAKES
THE BRAKES MAKE A HIGH-PITCHED SQUEAL WHEN AT LOW SPEEDS WITH LIGHT PRESSURE ON THE BRAKES. MOSTLY OCCURS GOING DOWN A SLOPE(PARKING GARAGE), DOWN A DRIVEWAY, AND SOMETIMES RANDOMLY WHILE DRIVING ON FLAT ROADS. THE BRAKES ON THE ACURA RDX CONTINUE TO SQUEAL AFTER BEING "FIXED" TWICE. IN THE DEALER-PERFORMED SERVICES, THE BRAKES WERE REPLACED AND THE ROTORS WERE RESURFACED. WHEN CONTACTING THE DEALER ABOUT THE ISSUE AGAIN, THE DEALER STATED THAT ACURA WAS WORKING ON A SOLUTION. WHEN CONTACTING ACURA CLIENT RELATIONS, THEY ADVISED ME TO SPEAK TO MY DEALERSHIP WHICH WAS NO HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732126July 6, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2016 (NA) ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING UP A HILL, IT WAS DISCOVERED THAT THE WHEELS WERE NOT ON THE ROAD. IT WAS UNCERTAIN WHICH WHEELS WERE IN THE AIR. THE CONTACT ALSO STATED WHEN MAKING A LEFT OR RIGHT, THE REAR WHEELS MOVED WHEN DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE SUSPENSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100. UPDATED 7/29/15*CN THE CONSUMER WOULD LIKE THE COMPLAINT REMOVED FROM THE DATABASE. UPDATED 08/06/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723026June 2, 2015
ELECTRICAL SYSTEM
WHILE DRIVING AT ABOUT 35 MPH, AN ELECTRICAL WARNING LIGHT CAME ON. I WAS BRAKING FOR A RED LIGHT. AFTER STOPPING AT THE LIGHT I TOOK MY FOOT OFF THE GAS. THE CAR HESTITATED ABOUT 3 SECONDS BEFORE IT WAS ABLE TO MOVE FORWARD, WARNING CAME ON TO SHUT DOWN UNECESSARY POWER. . I WAS BARELY ABLE TO PULL CAR OFF THE ROAD. IT WOULD NOT MOVE MORE THAN TWO FEET AFTER I GOT IT OFF THE ROAD. AN HOUR LATER THE CAR WOULD BE ABLE TO DRIVE TO THE TOW TRUCK, BUT THE ELECTRICAL SYSTEM THEN SHUT DOWN TOTALLY. RESTARTED THE CAR AGAIN TO MOVE TO TOW TRUCK. IT IS IN SHOP FOR SERVICE NOW. THE CAR HAD JUST BEEN CHECKED FOR A1 SERVICE AND ACURA AND PASSED INSPECTION AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717711May 21, 2015
UNKNOWN OR OTHER
SECURITY SYSTEM ENGAGES ITSELF WHEN YOUR IN THE CAR WITH ALL SYSTEMS SHUT DOWN. ALSO ENGAGES ITSELF WHEN THE CAR IS ON AND IN GEAR. ALARM GOES OFF AND SECURITY LIGHT GOES ON AND CANT BE STOPPED BY KEY FOB OR TURNING THE CAR OFF. THEN TURNED THE CAR OFF AND THEN IT WOULD NOT START ALARM STILL SOUNDING THEN IT STARTED WHILE ALARM ON AND ALARM LIGHT ON AND DROVE A DISTANCE WITH ALARM SOUNDING THEN STOPED AND TURNED CAR OFG AND ALARM WENT OFF AND DID NOT RESTART ITSELF AGAIN. MY CONCERNS HAVE BEEN BROUGHT TO THE RALLYE ACURA DESLER IN ROSLYN NY WHERE CAR PURCHASED SINCE MARCH BUT NO RESPONSE. I AM CONCERNED THAT ALARM ENGAGES ITSELF WHEN I AM DRIVING AND MAY TURN THE CAR OFF. MUST BE A SHORT OR DEFECT IN THE SYSTEM. ALSO THE ALARM IS ABLE TO BE TURNED ON WHEN ALL WINDOWS ARE WIDE OPEN. THESE ARE NOT ONLY SAFTEY CONCERNS BUT SECURITY ISSUES AS WELL. THE CAR ALARM IN PROGRESS CAN BE DRIVEN OFF AND SEEMINGLY HALTED WHEN STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712383April 23, 2015
SEAT BELTS
I OWN A 2007 ACURA RDX. ON APRIL 13, 2015, MY DRIVER SIDE SEAT BELT DID NOT RETRACT, AND THEREFORE WHEN I STEPPED OUT OF CAR, THE SEAT BELT WAS LODGED BETWEEN THE DOOR, AND THE FRAME OF CAR. ADDITIONALLY I HAVE THE SAME PROBLEM WITH MIDDLE PASSENGER BACK SEAT. THE SEAT BELT IN THE BACK CANNOT BE USED BECAUSE IT DOES NOT RETRACT. I CALLED ACURA AND WAS TOLD THAT THE SEAT BELT HAS A WARRANTY UP TO 15 YEARS AND OR 150,000 MILES. MY CAR IS COVERED, BUT WHEN I TOOK IT TO DEALER ON APRIL 17, 2015, THAT TO REMOVE THE SEAT BELT THE DRIVER SIDE DOOR HAS TO BE BROKEN, AND THAT THESE COSTS WILL BE CHARGED TO ME. MY ACURA 2007 RDX IS ALSO SCHEDULED FOR INSPECTION, WHICH WOULD RESULT IN A FAILURE. PLEASE ASSIST ME WITH THIS SAFETY ISSUE. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701648March 25, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2013 ACURA RDX. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE AFTER DRIVING OVER A SMALL POTHOLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DAMPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 16,451.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693320March 10, 2015
TIRES
I HAVE REPEATED AND ONGOING PROBLEMS WITH BRAND NEW MICHELIN TIRES LOSING TRACTION, ESPECIALLY ON WET ROADS. THIS HAPPENS EVERY TIME I HAVE TO PULL OUT ONTO A HIGHWAY. IT ALSO HAPPENS LESS FREQUENTLY ON DRY ROADS. I HAVE SPOKEN WITH THE NEW CAR DEALERSHIP WHERE I BOUGHT THE VEHICLE AND WITH MICHELIN TIRE CUSTOMER SERVICE PEOPLE. THE TIRES ARE THE MICHELIN PRIMACY MXM4 P235/60R/18 ALL-SEASONTIRES. MICHELIN TOLD ME THAT "SLIPPAGE", (WHICH I CALL TRACTION,) IS NOT COVERED BY THEIR WARRANTY. IT IS EXTREMELY DISTURBING TO ME TO SEE A TIRE COMPANY, ESPECIALLY MICHELIN, TO SAY THAT THE TRACTIONS CAPABILITIES OF ONE OF THEIR NEW TIRES IS NOT SOMETHING THEY WILL STAND BEHIND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681671February 6, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2010 ACURA RDX. THE CONTACT STATED THAT THE KEY TO THE IGNITION JAMMED AND WAS DIFFICULT TO REMOVE WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671263January 9, 2015
UNKNOWN OR OTHER
DEC. 23 2014: MY HUSBAND AND I WERE TRAVELING DOWN HIGHWAY GA400 AT APPROX. 60 MPH. ALL WINDOWS WERE CLOSED, THE SUNROOF & SUNROOF SHADE WERE CLOSED. APPROX. OUTSIDE TEMP WAS 45F, CLOUDY DAY, INSIDE VEHICLE TEMP WAS APPROX. 70F. THERE WERE NO CARS OR OBJECTS DIRECTLY IN FRONT OF THE VEHICLE ON THE HIGHWAY. SUDDENLY, WE HEARD A LOUD POP THAT SEEMED TO COME FROM THE ROOF OF THE CAR. SINCE WE DID NOT SEE ANYTHING MAKE CONTACT WITH THE ROOF OF THE CAR, WE DIDN'T INVESTIGATE FURTHER. JAN. 4, 2015: AGAIN TRAVELING ON THE HIGHWAY ABOUT 70MPH, WE HEARD A NOISE FROM THE SUNROOF. APPARENTLY PIECES OF GLASS FLYING OFF THE TOP OF THE ROOF. AFTER, WE HEARD THE FAINT SOUND OF OUTSIDE AIR COMING FROM SUNROOF. THE PASSENGER OPENED THE SUNROOF SHADE JUST ENOUGH TO IMMEDIATELY SEE THAT THE ENTIRE SUNROOF GLASS WAS SHATTERED (PARTIALLY INTACT, BUT COMPLETELY SHATTERED). WITHIN THREE MINUTES WHEN A SAFE PLACE WAS REACHED, THE VEHICLE WAS PULLED OVER TO EXAMINE FROM OUTSIDE. DRIVER GOT OUT OF THE CAR, AND SAW THAT THE GLASS SUNROOF WAS BUCKLED UPWARDS (AS THOUGH IT HAD POPPED FROM THE INSIDE), WITH A HOLE IN THE CENTER APPROXIMATELY 6 INCHES IN DIAMETER. THE GLASS WAS NOT BROKEN IN ANY PATTERN WHICH INDICATED AN OBJECT FROM OUTSIDE THE VEHICLE HAD HIT IT. THERE WAS NO EVIDENCE ANYWHERE ELSE ON THE ROOF OF THE VEHICLE OF ANY INCIDENT. IT WAS CLEAR THAT THE GLASS HAD POPPED, POTENTIALLY DUE TO INCORRECT PRESSURE INSIDE THE VEHICLE, FROM THE INSIDE OUT. THESE FACTORS LEAD US TO BELIEVE THE INCIDENT IS A VEHICLE SAFETY ISSUE, AT THE FAULT OF THE MANUFACTURER. WE CONTACTED ACURA CORPORATE TO FILE A REPORT JAN 8, 2015.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670102January 5, 2015
SUSPENSION
UPDATE TO ORIGINAL COMPLAINT, ACURA DEALER SAID THEY COULD NOT FIND ANYTHING WRONG WITH MY CAR IN OCTOBER 2014, HAD ME TEST DRIVE A 2015 ACURA RDX TO COMPARE THE RIDE TO MINE. TAKING CAR BACK AGAIN THIS WEEK JANUARY 7TH 2015. CAR RIDE IS UNACCEPTABLE TO ME !!! I FEEL IT IS RIDING EVEN WORSE THAN IT WAS IN OCTOBER WHEN THEY SAID THEY COULDN'T FIND ANYTHING WRONG. I FEEL EVERY SMALL BUMP IN THE ROAD AND WHEN I HAVE TO GO OVER A SLIGHTLY BIGGER BUMP OR PULL UP IN A DRIVEWAY I HEAR A HOLLOW CLUNKING SOUND. OVERALL ROUGH RIDE. VERY DISAPPOINTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10669407December 31, 2014
WHEELS
THE CAR NOW HAS HAD TO GET TWO DIFFERENT WHEEL BEARINGS CHANGED (UNDER WARRANTY). PER DEALERSHIP, ITS A "KNOWN PROBLEM" WITH THE RDX. WHAT CONCERNS ME IS THAT 2 OUT OF THE 4 HAVE BEEN REPLACED UNDER WARRANTY AND SOON I WILL BE OUT OF WARRANTY, WHAT IS MY RECOURSE AFTER THIS WHEN THIS A SUPPOSEDLY A "KNOWN PROBLEM" WITH THE 2013 RDX. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10660623December 22, 2014
VEHICLE SPEED CONTROL, POWER TRAIN
2015 ACURA RDX THE ACCELERATION IS VERY TOUCHY IN THAT SLIGHT ACCELERATOR PRESSURE GENERATES AN UNEXPECTED INCREASE IN SPEED. THE VEHICLE ALSO TENDS TO HESITATE WHEN ACCELERATING WHILE THE TRANSMISSION IS SIMULTANEOUSLY SHIFTING GEARS. *MW ALSO, WHEN BRAKING AND APPLYING SLIGHT YET CONSTANT PRESSURE TO THE BRAKE, THE BRAKES OFTEN GRABBED MORE ABRUPTLY. WHEN COASTING/SLOWING DOWN, THE TRANSMISSION HAD A NOTICEABLE DECELERATION WHEN THE VEHICLE WAS DOWN SHIFTING. THE FEEL WAS SIMILAR TO DOWN SHIFTING OF A MANUAL TRANSMISSION. IT WAS MORE NOTICEABLE AT 20-30 MPH. THE ISSUES OCCURRED WHEN DRIVING IN HEAVY/CONGESTED TRAFFIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667256December 19, 2014
VISIBILITY/WIPER
THE ALL-WHEEL DRIVE VEHICLE THAT CAME WITH ALL SEASON TIRES, WAS NOT DESIGNED TO KEEP THE WIPERS FROM ICING UP DURING INCLEMENT WEATHER. THE OUTSIDE TEMPERATURE DROPPED TO 26 DEGREES, AND THE DEFROST SYSTEM COULD NOT KEEP ICE FROM FORMING ON THE WIPER BLADES, CAUSING A SERIOUS SAFETY ISSUE. ACURA HAS OTHER VEHICLES THAT HAVE A SAFETY SYSTEM TO KEEP ICE OFF THE WIPER BLADES, SO IT IS OBVIOUS THEIR ENGINEERS ARE AWARE OF THE PROBABILITY OF ICE ON WIPER BLADES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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