Acura RDX Complaints

2,183 consumer complaints on file.

#10870410May 23, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 ACURA RDX. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864813May 13, 2016
AIR BAGS
FOLLOW UP LETTER FROM ACURA ABOUT AIR BAG, GIVEN A CASE# 04667931, AND PROMISED A LOANER CAR THROUGH DEALER; CENTER ACURA IN SHERMAN OAKS, CA. CONTACTED DEALER, REFUSED TO GIVE A LOANER CAR. CALLED ACURA BACK, NEVER HEAR ANYTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864829May 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V06100 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864223May 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND THE DEALER STATED THAT THE PARTS MIGHT NOT BE AVAILABLE UNTIL MID AUGUST OF 2016. THE CONTACT FELT THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME OF THE RECALL REPAIR. THE DEALER WAS CONTACTED FOR MONTHS AND UPON SPEAKING TO THE MANUFACTURER THEY HAD NO ADDITIONAL INFORMATION OTHER THAN THE CONTACT MIGHT HAVE TO WAIT. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863890May 10, 2016
AIR BAGS
2014 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE WITHIN A REASONABLE TIME FRAME TO REPAIR DRIVERS FRONT AIRBAG INFLATOR RECALL. CONSUMER STATES DEALERSHIP USED RECALL TO PRESSURE THEM INTO PURCHASING A NEW VEHICLE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862844May 3, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861852May 2, 2016
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862384May 1, 2016
AIR BAGS
TAKATA RECALL CALLED ACURA NATIONAL , TOLD TO CALL ACURA DEALERSHIP. DEALERSHIP DOESN'T KNOW WHEN NEW PART WILL BE AVAILABLE AND DOESN'T HAVE LOANER CAR TO GIVE ME. CAR IS BEING DRIVEN BY MY 18 Y/O DAUGHTER FOR SCHOOL COMMUTE. REPAIR WILL BE MORE THAN 60 DAYS AND THERE IS NO PROVISION FOR TEMPORARY REPLACEMENT FOR MY OLDER 2009 CAR WHEN I KNOW A RECENT REPLACEMENT WAS ALREADY INSTALLED ON A 2016 RDX IN NEARBY NORWALK, CONNECTICUT DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862397May 1, 2016
AIR BAGS
I PURCHASED MY 2014 HONDA ACURA RDX FROM VANDERGRIFF ACURA IN 2014. I HAVE RECEIVED A SAFETY RECALL ON IT FOR FAULTY AIRBAGS. MY HUSBAND AND I ARE RETIRED, AND ARE VERY WORRIED ABOUT OUR CAR WE CAN'T DRIVE. WE DID GET A RENT CAR. IN THE RECALL LETTER, IT STATES WE SHOULD GET THE AIRBAG INSTALLED BY THE SUMMER. I HAVE AN EMAIL FROM AN EMPLOYEE OF VANDERGRIFF ACURA, THAT IT MIGHT BE FALL BEFORE WE GET IT INSTALLED. RIGHT NOW, OUR BEAUTIFUL CAR IS SITTING IN THE GARAGE, HAS BEEN FOR 1 MONTH. WE REALLY CAN'T IMAGINE IT THERE UNTIL FALL? IS IT HARD ON A CAR TO LEAVE IT LIKE THIS? WE ARE WORRIED AND JUST DO NOT KNOW WHAT TO DO. WE PAID $32,000.00 FOR THIS CAR IN 2014, AND NOW WE FEEL LIKE VANDERGRIFF ACURA KNEW AT THE TIME THEY SOLD US THIS AUTO, THAT THE AIRBAGS WERE FAULTY, AND THEY PUT OUR LIVES AT DANGER.MY EMAIL ADDRESS IS [XXX] AND MY MAILING ADDRESS IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861807April 26, 2016
UNKNOWN OR OTHER
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO DEALERSHIPS FAILURE TO REMEDY RECALL DEFECT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860787April 21, 2016
AIR BAGS
2015 ACURA RDX. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10860181April 18, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE FAILURE MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855711April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT PROVIDE A LOANER VEHICLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855445April 14, 2016
SUSPENSION
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE STRUT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855475April 14, 2016
POWER TRAIN, STEERING
I PURCHASED A 2016 ACURA RDX WITH 995 MILES ON 1/21/2016. ON THE DRIVE HOME, AND SEVERAL TIMES SINCE (THE LATEST BEING EARLIER THIS WEEK) WHILE MAKING A LEFT TURN AT SLOW SPEED (AFTER STOPPING OR SLOWING) THE VEHICLE "DIES" AND I KEEP PUSHING ON THE ACCELERATOR AND AFTER 20 SECONDS OR SO, IT "GRABS" AND I CAN CONTINUE ON. CURRENT MILEAGE ON THE VEHICLE IS 1739. I CALLED GETTEL ACURA IN SARASOTA FL AND WAS TOLD THAT THE VEHICLE HAS TO LEARN MY DRIVING HABITS AND MY DRIVING STYLE. PER GETTEL SERVICE MANAGER, THIS SHOULD BE SELF-CORRECTING AT ABOUT 2000 MILES. (?)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855229April 13, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE DEALER AND MANUFACTURER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10854203April 7, 2016
AIR BAGS
I HAVE RECEIVED A RECALL NOTICE IN MARCH 2016, THE DEALER INFORMED ME THE PART WILL NOT BE AVAILABLE UNTIL THE END OF THE SUMMER 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853753April 6, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) WAS RECEIVED IN MARCH OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853495April 5, 2016
AIR BAGS
TAKATA RECALL I SPOKE TO THE DEALERSHIP WHO RECOMMENDED THAT I STAY IN THE VEHICLE AS THERE IS REALLY NOTHING TO WORRY ABOUT. THAT THEY ARE JUST BEING CAREFUL HOWEVER THERE IS NO REAL NEED TO STOP DRIVING MY VEHICLE. THEY STATED IF I STILL FEEL UNCOMFORTABLE, THEY WILL ONLY OFFER ALTERNATE TRANSPORTATION BUT NOTHING CLOSE TO THE LEVEL OF AN ACURA. IF I WANT A LUXURY CAR THAT IS COMPARABLE I WILL HAVE TO PAY THE DIFFERENCE MYSELF. I DO HOWEVER HAVE TO CONTINUE TO PAY MY LEASE FOR A CAR THAT I CANNOT DRIVE. ACURA IS PUTTING THE COMPLETE BURDEN ON THEIR CUSTOMERS AND WILL NOT BUDGE, OR PROVIDE ANY ADDITIONAL HELP TO REMEDY THIS UNFORTUNATE SITUATION. I HOPE THAT THERE IS SOMETHING THAT CAN BE DONE IN A SITUATION THAT LEAVES ME WONDERING WHERE THERE IS JUSTICE FOR THE CONSUMER. I HAVE TO PAY FOR THEIR MISTAKE? PLEASE HELP AS I HONESTLY FEEL COMPLETELY CHEATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10853436April 4, 2016
AIR BAGS
TAKATA RECALL: I POSTED ON 3-23-16 ABOUT THE RECALL LETTER I RECEIVED AND SAID I WOULD GET BACK ON HERE AFTER I SPEAK WITH MY ACURA DEALER IN MEMPHIS. I HAVE CONTACTED THEM TWICE. BOTH TIMES I WAS TOLD SOMEONE WOULD CALL ME BACK. I HAVEN'T RECEIVED A CALL. I WILL CALL THE ACURA COMPANY NOW AND SEE WHAT HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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