Acura RDX Complaints

2,183 consumer complaints on file.

#10853077April 2, 2016
AIR BAGS
TAMARA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852951April 1, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT WAS DISPLEASED WITH HOW ACURA WAS HANDLING THE TAKATA RECALL. THE CONTACT DID NOT FEEL SAFE IN THE VEHICLE. THE VEHICLE WAS TAKEN TO DEALER. THE CONTACT INQUIRED ABOUT TRADING IN THE VEHICLE OR GETTING IT REPURCHASED, BUT SHE WAS NOT OFFERED A COMPARABLE PRICE OR COMPARABLE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852387March 30, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR AND ONLY INDICATED THAT THE PART MAY BECOME AVAILABLE MID SUMMER 2016. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852159March 29, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2014 ACURA RDX. WHILE PULLING INTO A PARKING SPACE, THE VEHICLE'S AIR BAGS DEPLOYED WITHOUT WARNING OR AN IMPACT. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS AWAITING DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851890March 28, 2016
AIR BAGS
TAKATA RECALL I RECEIVED A LETTER DATED MARCH 2016 NOTIFYING ME OF THE RECALL, AND WHEN I CONTACTED MY DEALER, THIS WAS HIS RESPONSE: KRISTEN, I UNDERSTAND YOUR SITUATION. MANY PEOPLE ARE GOING THROUGH THE SAME SITUATION. UNFORTUNATELY THERE IS NOT A REMEDY. YOU HAVE OPTIONS. ACURA IS ALLOWING US TO TAKE THESE CARS IN ON TRADE IN FOR ANOTHER VEHICLE IF YOU DON'T FEEL SAFE. WOULD BE HAPPY TO HELP YOU WITH THAT PROCESS. BESIDES THAT DRIVE IT AS LITTLE AS POSSIBLE. I KNOW THAT NOT WHAT YOU WANT TO HEAR. THERE IS NOTHING THAT CAN BE DONE AT THIS TIME. THANKS, NOT ONLY IS THIS COMPLETELY UNACCEPTABLE, BUT ALSO OUTRAGEOUS! YOU'RE TELLING ME MY VEHICLE COULD UNEXPECTEDLY KILL ME AND MY PASSENGERS, BUT NOTHING IS TO BE DONE FOR SEVERAL MONTHS - UNLESS, OF COURSE, I WANT TO BUY A NEW CAR FROM YOU?! PLEASE INFORM ME OF WHAT MY RECOURSE CAN BE, SO I CAN KEEP MY FAMILY SAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10852025March 28, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT RECEIVED AN INTERIM NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE MANUFACTURER ONLY INDICATED THAT THE PARTS MAY BECOME AVAILABLE BY MID SUMMER 2016. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE DEALER WOULD BE SUPPLIED WITH THE PARTS AND THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO REPAIR THE VEHICLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851732March 26, 2016
AIR BAGS
TAKATA RECALL- PURCHASED A 2015 RDX IN OCTOBER. I ASKED IF THE AIRBAG WAS A TAKATA AND WAS TOLD THAT IT WAS NOT. TODAY, I GOT A SAFETY RECALL TELLING ME THAT I CANNOT DRIVE THE CAR, IT COULD KILL ME. I HAVE ALSO BEEN TOLD THAT THE CAR WILL HAVE TO SIT FOR AT LEAST 4 MONTHS UNTIL THEY CAN GET THE PART TO REPLACE IT, HOWEVER I WILL STILL HAVE TO PAY MY ALMOST 600.00 CAR PAYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851645March 25, 2016
AIR BAGS
IT TOOK TAKATA SEVERAL MONTHS BEFORE THEY CONTACTED ACURA ABOUT THE DEFECT. ALL THE OTHER CAR MANUFACTURERS WERE COBTACTED MONTHS AND MONTHS AGO - WE JUST GOT NOTIFIED 2 DAYS AGO. THIS IS WRONG - WE SHOULD HAVE BEEN TOLD MONTHS GO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851474March 24, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 ACURA RDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V061000 (AIR BAGS). THE DEALER INDICATED THAT THE PART MAY NOT BECOME AVAILABLE FOR LONGER THAN SIX MONTHS TO RECEIVE THE RECALL REPAIR. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PART TO THE DEALER. THE INTERIM NOTIFICATION LETTER ONLY INDICATED THAT THE PARTS MAY BE AVAILABLE MID SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851362March 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RDX. THE CONTACT'S VEHICLE WAS INVOLVED IN AN SIDE IMPACT COLLISION WITH A SEMI TRUCK WHILE DRIVING 30 MPH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CUTS AND CERVICAL SPINE INJURIES THAT REQUIRED MEDICAL ATTENTION. PRIOR TO THE CRASH, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG INCREASED PRESSURE AND THE LIGHT NEEDED TO BE RESET. THE WARNING INDICATOR WAS RESET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED, BUT WAS TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS). THE FAILURE MILEAGE WAS 134,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851391March 24, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 ACURA RDX. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT'S VEHICLE STRUCK THE PASSENGER SIDE OF ANOTHER VEHICLE. THE INCIDENT WAS A MINOR FENDER BENDER WITH NO DAMAGE TO THE OTHER VEHICLE; HOWEVER, THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT MINOR INJURIES WERE SUSTAINED FROM THE AIR BAG DEPLOYMENT THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10851237March 23, 2016
AIR BAGS
TAKATA RECALL: RECEIVED RECALL LETTER 3-22-16. PART IS NOT AVAILABLE UNTIL SUMMER 2016. I HAVE READ ABOUT THESE DEFECTIVE AIRBAGS FOR QUITE SOME TIME NOW AND HAVE CHECKED OFTEN TO MAKE SURE MINE WAS NOT ON THE LIST. WHY AM I JUST NOW RECEIVING A NOTICE? WHY AREN'T THE PARTS AVAILABLE? WHY DO I HAVE TO WAIT MONTHS WORRYING ABOUT BEING MANGLED AND/OR KILLED BY THE EQUIPMENT THAT IS SUPPOSED TO HELP KEEP ME AND MY FAMILY/PASSENGERS SAFE? I HAVEN'T CONTACTED THE DEALER YET, BUT I ALREADY FEEL LIKE THE DEALER HAS FAILED AND IS UNABLE TO REMEDY THE DEFECT IN MY VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. I WILL CALL THEM TO SEE WHAT THEIR "PROVISION OF, OR REIMBURSEMENT FOR, TEMPORARY ALTERNATIVE TRANSPORTATION, AS NECESSARY" MEANS AND GET BACK ON HERE WITH THEIR ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850928March 22, 2016
AIR BAGS
TAKATA RECALL I RECEIVED A RECALL NOTICE TODAY (3/21/2016). THE NOTICE STATES THAT REPAIR KITS WILL BE AVAILABLE IN THE SUMMER OF 2016 --THAT'S AT LEAST A FULL 3 MONTHS FROM NOW. IT IS IRRESPONSIBLE FOR ACURA/HONDA TO EXPECT THAT I SHOULD PUT MY LIFE IN DANGER EVERY TIME I GET IN MY CAR FOR THE NEXT 3 MONTHS DUE TO A DEFECTIVE ISSUE THAT IS ENTIRELY THEIR FAULT. I'M ALSO CONCERNED THAT I WAS NOT NOTIFIED MUCH SOONER OF MY AIRBAG --THIS HAS BEEN IN THE NEWS FOR AT LEAST A YEAR. THIS IS TOTALLY UNACCEPTABLE AND I WOULD LIKE MY AIRBAG REPLACED ASAP. ACURA SHOULD PAY FOR A RENTAL OR ALTERNATIVE VEHICLE FOR THE MONTHS I/MY FAMILY WILL BE MADE TO ENDURE HAVING A SERIOUS DEFECT IN THE CAR WE USE EVERY DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10850877March 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V061000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836547February 16, 2016
POWER TRAIN, STEERING
WITHIN THE FIRST 2 YEARS AN INDEPENDENT MECHANIC NOTICED MY RACK AND PINION WAS LEAKING. THE ACURA DEALER REPLACED THE RACK AND PINION UNDER WARRANTY 28,782.00 MMI MAY 16, 2014. I WAS EXPERIENCING VIBRATION ESPECIALLY AT SPEEDS OF 60-65. IT KEPT GETTING WORSE I THOUGHT IT WAS THE ROAD, TIRES OUT OF BALANCE, WHEELS OUT OF BALANCE? I GOT NEW TIRES, BALANCED. IT CONTINUED. I READ ABOUT COMPLAINTS WITH THE AXLE AND SIMILAR SYMPTOMS IN OTHER ACURA SEDAN MODELS, NOT THE RDX. I TOOK IT TO THE DEALER AND THE AXLE DID NEED TO REPLACED AT 46,306.00 MILES 11/30/15. IT WAS ON BACK ORDER FOR OVER A MONTH. I WAS DRIVING IN A PARKING LOT FEBRUARY 8, 2016 AND HEARD A TERRIBLE LOUD GRINDING NOISE TURNING THE WHEEL. I PUT IT IN PARK AND IT STOPPED THEN I PROCEEDED AGAIN AND IT HAPPENED AFTER MOVING A FEW YARDS. I TRIED TO PULL TO A SAFE OUT OF THE WAY SPOT AND THE NOISE CAME AGAIN AND THIS TIME JUST WHEN PUTTING IT IN DRIVE THE TERRIBLE LOUD GRINDING TYPE NOISE CAME. I THOUGHT THE ENGINE WAS GOING TO FAIL. I STOPPED WHERE I WAS AND CALLED AAA FOR A TOW. IT WAS TOWED TO THE DEALER. THE AXLE HAD BROKEN INSIDE ON A PIECE ON THE LEFT SIDE. THERE WAS NO DAMAGE TO THE VEHICLE IE, I DID NOT HIT ANYTHING ETC... THE SERVICE MANAGER SAID MAYBE THE PART WAS DEFECTIVE, HE DID NOT SEE ANY DAMAGE. HE HAD ONE IN STOCK AND WAS ABLE TO REPLACE IT RIGHT AWAY. THERE IS STILL A CREAKING NOISE WHEN I TURN THE WHEEL ESPECIALLY TO THE RIGHT OR WHEN I STEP ON THE BREAKS THE FRONT END MAKES NOISE SEEMS LIKE IT NEEDS LUBRICATION OR SOMETHING. I DO NOT FEEL SAFE DRIVING THIS CAR. THE ACURA CORPORATION WILL NOT ADMIT THE PART WAS DEFECTIVE THEY WANT ME TO TAKE IT TO A DEALER TO HAVE IT EVALUATED. (DID THAT) TONY THE DISTRICT CASE MANAGER SAID THEY CAN ONLY TAKE CARE OF THINGS THAT ARE UNDER WARRANTY AND THEY WILL NOT BUY BACK THIS CAR SO THAT I CAN PURCHASE A SAFE CAR. I WILL BE SEEKING ARBITRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825145February 9, 2016
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2014 ACURA RDX. THE CONTACT HEARD AN ABNORMAL NOISE IN THE REAR OF THE VEHICLE WHILE DRIVING OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR SHOCK ABSORBERS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,253....UPDATED 04/26/16 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824984February 8, 2016
SEATS
MY TRUCKS HEADRESTS ARE TILTED SO FAR FORWARD THAT IT CAUSES SIGNIFICANT PAIN IN MY NECK. THEY CAME THIS WAY FROM THE FACTORY. I HAVE TO TURN THE HEADREST AROUND TO RELIEVE THE PAIN, WHICH THEN EXPOSES ME TO AN EVEN HIGHER RISK OF WHIPLASH. YOU IDIOTS AT NHTSA WHO CHANGED THE REGULATIONS SO THAT CAR MANUFACTURERS HAD TO BUILD THEM THIS WAY NEED TO REPEAL THE LAW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10818539January 6, 2016
STEERING
MY VEHICLE HAS ONLY 50K MILES. WHILE DRIVING ON THE HIGHWAY I NOTICED A SOUND WHEN MOVING THE STEERING WHEEL. WHEN I EXITED THE ROAD THE WHEEL WAS MORE DIFFICULT TO TURN AND THE SOUND INCREASED. MY VEHICLE WAS TOWED TO A GARAGE AND I WAS TOLD THAT I NEEDED A COSTLY REPLACEMENT OF TH RACK-N-PINION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817324January 1, 2016
VISIBILITY/WIPER, UNKNOWN OR OTHER
MY 2015 RDX SUNROOF LEAKS RAIN WATER WHILE STATIONARY. THE CAR IS SITTING IN THE DRIVEWAY OF MY HOUSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810598December 15, 2015
STEERING
TL* THE CONTACT OWNS A 2015 ACURA RDX. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE STEERING WHEEL SEIZED. THE POWER STEERING WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED TWICE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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