Acura MDX Complaints

3,381 consumer complaints on file.

#11421100June 16, 2021
VISIBILITY/WIPER
Just recently purchased an 2020 Acura MDX AWD with Tech package. Noticed that the windshields have distortions near the A pillars, which happens from both driver side and passenger side. I feel nausea when looking through the window corner as objects are curved. I did a lot of research and found this issue has been there for a while. Distortion in windshield has safety issues that should be address by Acura.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420938June 14, 2021
ENGINE
Car has repeatedly stalled in oncoming traffic over the last 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420745June 13, 2021
POWER TRAIN
Transmission failed right as I drove off the lot. The car initially started to jerk and then was revving to 7000rpms and would not speed up past 25mph. The car also stopped moving when I put it in reverse. When I tool it back to the lot within the hour, around 3 days later they told me the transmission failed ln the car. This was a brand new car and should not have happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420506June 10, 2021
UNKNOWN OR OTHER
My fiancé is 8 months pregnant and her sunroof literally exploded on her while she was on the freeway yesterday. She was almost in an accident and could have been killed. She has a 2020 MDX and I’m reading online that she isn’t the only person this has happened to. The dealership told her that she’s on her own and this defect isn’t covered under warranty when she called. It has not been inspected, but I have taken many pictures. There were no warnings or indications anything was wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419519June 3, 2021
POWER TRAIN
I purchased the new MDX 2022 on May 27th 2021. On May 31st, while driving on the Interstate 287 at 65mph, the car suddenly stop accelerating. When I pushed the gas pedal, the engine only revved up but the car continued to slow down. I pulled the car on the shoulder lane, shut the engine off and restarted. The problem continued. The dashboard had the warning sign "Transmission System Problem. Avoid heavy Acceleration and high speed. See your dealer". It also showed the sign "Emission System problem, power may be reduced. See your dealer". The problem occured on the busy interstate 287 in central Jersey without any prior warning, on a brand new MDX 2022. We were lucky since it was 11pm and we were in right lane, so could pull over the shoulder. In the online forums, I have found one more user with the similar problem. The Acura dealer has inspected the car and requested the transmission system change. The car has 1071 miles only and 4 days out of the dealer's parking lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418149May 22, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
This is the exact problem I am experiencing: https://carbuzz.com/news/some-acura-rdx-and-mdx-owners-have-a-troubling-problem https://www.carcomplaints.com/news/2020/acura-mdx-and-rdx-acceleration-problems-lawsuit.shtml https://www.wirtzlaw.com/2020/04/19/defects-in-2016-2017-2018-2019-and-2020-acura-mdx-and-rdx-cause-acceleration-problems-are-subject-to-california-lemon-laws/#:~:text=Model%20years%202016%2C%202017%2C%202018%2C%202019%2C%20and%202020,neutral%2C%20and%20engines%20that%20stall. Transmission slip: sudden hesitation on acceleration, sudden deceleration then acceleration on low speed, 'hiccup' on transmission shifting The issue happened since day one I leased the car. At the first oil change service, I reported to the dealership. The dealer performed transmission check and told me everything was 'normal'. However the issue has become persistent and more obvious - it now happens every time I drive. I now feel the sudden acceleration, and decelerationI makes it very dangerous to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415240May 5, 2021
AIR BAGS
MY AIRBAG LIGHT WON'T GO OFF. SHOWING AN ERROR WHEN HOOKED UP TO THE MACHINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415349May 5, 2021
STRUCTURE:BODY, SUSPENSION, WHEELS
I HAVE A 2001 MDX WITH REAR SUBFRAME BUSHING BOLTS THAT ARE RUSTED OUT AND DISCONNECTED FROM THE BODY. THE BACK END HAS BEEN CLUNKING. THE REAR SUBFRAME BOLTS THAT GOES THROUGH THE BUSHING HAS DISCONNECTED FROM THE BODY FROM WHAT LOOKS LIKE RUSTED OUT CONNECTORS OR MAYBE THE BODY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414706May 1, 2021
POWER TRAIN, SUSPENSION
WHILE CAR IS SHIFTING IDLE HANGS AND SHUTTERS AROUND 1600-2000 RPM. LEFT FRONT AND REAR SHOCKS HAVE LOUD NOISES WHEN TRAVELING OVER BUMPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408329April 16, 2021
POWER TRAIN
THE TRANSMISSION WILL JERK WHEN DRIVING UPON ACCELERATION AND HAS A CONTINUOUS SHIFTING SOUND AND FEELING AS THOUGH THE CAR IS IN NEUTRAL OR THE DRIVE MODE IS BEING CHANGED (LIKE THAT WHEN YOU SHIFT GEARS ON A BIKE). I AM UNABLE TO USE ALL DRIVE MODES AS THE ISSUE OCCURS IN EVERY MODE--BUT EVEN MORE IN THE SPORT MODES. WHEN THE PROBLEM OCCURS, I HAVE TO TURN OFF THE CAR AND TURN IT BACK ON AND THAT WILL USUALLY FIX THE PROBLEM--BUT IF I CHANGE IT TO ANOTHER DRIVE MODE OR HAVE IT IN THE SPORT MODES IT OCCURS RANDOMLY. IF I'M ON THE FREEWAY DURING COMMUTE TIMES, I DON'T PULL OVER TO DO SO. THE ISSUE FIRST STARTED AT 15K MILES WHILE DRIVING ON THE FREEWAY. I WAS UTILIZING ONE OF THE SPORT MODES. IN THE PAST--THE RIDE WAS SMOOTHER, NOW IT'S A HIT OR MISS. IT WAS REPORTED TO THE DEALERSHIP DURING A SERVICE. THIS ISSUE HAS BEEN REPORTED A TOTAL OF 6 TIMES TO THE DEALERSHIP. THEY HAVE KEPT THE CAR OVERNIGHT, REPLACE THE SHIFT MECHANISM, UPDATED SYSTEM SETTINGS, AND THE GAS PUMP. DURING MY LAST VISIT, THE SERVICE MANAGER STATED THAT NO ISSUE WAS FOUND. THE ISSUE STILL PERSISTS. FROM MY RESEARCH, IT IS A COMMON ISSUE AND SHOULD NOT BE. IT STARTED BACK IN 2018 AND AS LATE AS 4/14/2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408182April 15, 2021
VISIBILITY:WINDSHIELD
TL* THE CONTACT OWNS A 2020 ACURA MDX. THE CONTACT STATED THAT THE VIEW OUT OF THE PASSENGER'S SIDE OF THE WINDSHIELD NEAR THE A-PILLAR WAS DISTORTED. THE CONTACT STATED THAT THE VIEW WAS LIKE LOOKING THROUGH A COKE BOTTLE. THE CONTACT TOOK THE VEHICLE TO HUBLER ACURA (1265 US-31, GREENWOOD, IN 46143, (317)883-4560) TO BE INSPECTED. THE CONTACT WAS INFORMED THAT REPLACING THE WINDSHIELD DID NOT GUARANTEE THAT THE ISSUE WOULD BE FIXED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 178.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11408246April 15, 2021
POWER TRAIN, PARKING BRAKE, ENGINE
TL* THE CONTACT OWNS A 2017 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE STALLED AS THE EMISSION AND PARKING BRAKE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT AFTER EXPERIENCING THE FAILURE, THE VEHICLE RESUMED NORMAL OPERATION AS THE WARNING REMAINED ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT THEN TOOK THE VEHICLE TO LINDSAY ACURA (5880 SCARBOROUGH BLVD, COLUMBUS, OH 43232) WHERE THEY WERE UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE MECHANIC CLEARED THE WARNING LIGHTS OFF THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE FAILURE PERSISTED SOON AFTER THE RETURN OF THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11407465April 11, 2021
STRUCTURE:BODY, SERVICE BRAKES, ELECTRICAL SYSTEM
ON APRIL 7 2021 ARRIVED ABOUT 10:45 A.M. I DROVE TO MCGRATH ACURA DEALER AT 9105 WAUKEGAN ROAD, IN WAUKEGAN, ILLINOIS FOR A POWER STEERING FLUSH, THAT EMPLOYEE INSTRUCTED ME WALK WITH HIM TO OBSERVE A UNDERNEATH INSPECTION REAR AND FRONT I NOTICE THAT REAR FRAME IS COMPLETELY RUSTED INCLUDED SHOCKS SURROUNDING THE FRAME, THROUGH OUT THE VEHICLE IT WAS ONA HYDRALIC JACK. SEE IMAGES ME AND EMPLOYEE LOOKING UNDERNEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406968April 7, 2021
POWER TRAIN
TRANSMISSION WILL JERK HEAVILY WHEN DRIVING AND HAS A CONTINUOUS SHIFTING SOUND LIKE IT STAYS NEUTRAL. WILL JUDDER WHEN THE VEHICLE STOPS AND ON ACCELERATION. THE CAR NEEDS TO BE TURNED OFF AND BACK ON TO RESET. I CAN'T USE ALL DRIVE SETTINGS AS IT HAPPENS MORE FREQUENTLY IN THE SPORT MODES. THE ISSUE FIRST STARTED HAPPENING AT 15K MILES. I HAVE REPORTED IT TO RHE DEALERSHIP SIX TIMES, THE LAST TIME WAS A WEEK AGO. THE DEALERSHIP HAS KEPT THE CAR OVERNIGHT, REPLACED THE SHIFT MECHANISMS, UPDATED SYSTEM SETTINGS, AND THE GAS PUMPS. THE PROBLEM STILL PERSISTS. I ATTEMPTED TO UPLOAD SERVICE RECORDS, MULTIPLE DOCUMENTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406064April 2, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING ON NORMAL ROAD WITH NO OTHER CARS AROUND, THE EMERGENCY BRAKING SYSTEM/FORWARD COLLISION ACTIVATED AND IMMEDIATELY STOPPED MY CAR WITH NO DANGER PRESENT. THIS RESULTED IN THE CAR BEHIND ME SWERVE TO AVOID HITTING ME IN THE REAR. NO WARNING LIGHTS WERE ON THE DASH OR NO AUDIBLE WARNING EITHER. THIS SEEMS TO BE A MALFUNCTION IN THE SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405970April 1, 2021
POWER TRAIN
I HAD THIS 2014 ACURA MDX FOR 4YR SINCE 2016 AS CPO AT LOCAL ACURA DEALER. SINCE 2YRS AGO, MY RPM DO NOT CLIMB STEADY AND IT IS JUMPING UP AND DOWN ,ESPECIALLY AT THE SPEED BETWEEN 40 TO 60. I THOUGHT IT IS JUST TRANSMISSION FLUID ISSUE. ONCE I REPLACED TRANSMISSION FLUID REPLACED, LEVEL OF FLUCTUATION BECAME LESS THAN PREVIOUS. BUT AFTER COUPLE MONTH LATER, IT IS STILL SAME. I AM WONDERING THIS ISSUE IS KNOWN FOR ANY ACURA MDX OWNER MANUFACTURED IN SAME PERIOD. I THINK THIS COULD BE SOFTWARE ISSUE RATHER THAN MECHANICAL ISSUE AND SHOULD BE RECALLED TO BE REPAIRED OR UPDATED. PLEASE LET ME KNOW IF YOU HAVE ANY CLAIM SAME AS WHAT I AM EXPERIENCING. THANKS FOR YOUR TIME AND SINCERE SUPPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405875March 31, 2021
ENGINE
ABOUT 2 MONTHS AGO, MY SUV HAD A MESSAGE ALERT COME ON WHILE I WAS SITTING STILL AFTER JUST STARTING MY VEHICLE IN WALMART PARKING LOT AFTER GROCERY SHOPPING, SAYING TO CHECK THE OIL LEVEL; OIL LEVEL LOW. ALSO, JUST RECENTLY, MARCH 27TH I HAD TO ADD OIL TO MY VEHICLE AGAIN; 3/4 OF A QUART LOW ON OIL. THE VERY NEXT MORNING, I HAD ANOTHER ALERT COME ACROSS MY MESSAGE BOARD SAYING TO CHECK THE OIL LEVEL- OIL LEVEL LOW. SO I CHECKED IT AGAIN, IT SHOWED AT THE TOP OF THE HASH MARKS ON THE DIPSTICK AS IT SHOULD. SO I'M NOT SURE WHAT'S GOING ON THERE UNLESS IT'S A MALFUNCTION OF SORTS OR A SENSOR ISSUE. I CHECK MY OIL WHEN I FILL UP MY GAS TANK. ALL OF A SUDDEN, MY SUV WAS BURNING/ USING OIL. I HAVE TO KEEP PUTTING OIL IN DUE TO A LOW OIL LEVEL LOOK ENTIRELY TOO OFTEN. I'VE HAD TO PUT OIL IN MY ENGINE AT LEAST TWICE A MONTH. AND I'M NOT TALKING ABOUT JUST ENOUGH TO TOP IT OFF, I'M TALKING ANYWHERE FROM 3/4 OF A QUART TO 3 QUARTS OR MORE AT TIMES. THERE ARE NO LEAKS, NO PUDDLES OR OIL SPLATTER ON THE BOTTOM OF MY TRUCK OR IN MY DRIVEWAY. MY TRUCK IS HAVING A SEVERE OIL CONSUMPTION PROBLEM. I KNOW THERE WAS AN EXTENDED VEHICLE WARRANTY THAT WAS SUPPOSED TO FIX THIS THAT EXPIRED APRIL OF 2021-I DID NOT GET THIS VEHICLE UNTIL SEPTEMBER OF 2020. ALSO, I DID DO THE THOUSAND MILE TEST AND IT FAILED MISERABLY. NO ONE CAN TELL ME IF IT WAS FIXED OR NOT, BUT OBVIOUSLY, EITHER WAY, IT DID NOT GET FIXED OR THE FIX DID NOT WORK. IT IS A COSTLY FIX AND IT IS A MANUFACTURER FAIL, NOT MINE. THIS NEEDS TO BE FIXED BEFORE IT CREATES ANY FUTURE PROBLEMS OR YEARS UP THE PISTONS IN MY ENGINE OR LOCKS UP. ANY HELP OR ASSISTANCE WOULD BE GREATLY APPRECIATED! THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405329March 29, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE EMISSIONS SENSOR LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER KAREN RADLEY ACURA LOCATED AT 14700 JEFFERSON DAVIS HWY, WOODBRIDGE, VA 22191, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405455March 29, 2021
POWER TRAIN
FOR AT LEAST THE PAST FOUR YEARS, MY MDX HAS BEEN "CATCHING" WHILE ACCELERATING AND LURCHING AT OTHER TIMES. IF I HAVE TO STEP ON IT TO GET THROUGH TRAFFIC OR WANT TO PASS AND I ACCELERATE, THE CAR WILL JERK. THIS IS MOST NOTICEABLE AT 40 MPH BECAUSE THAT'S THE SPEED I'M DRIVING AT MOST OFTEN. IT ALSO HAPPENS AT HIGHER SPEEDS WHEN ON THE INTERSTATE. I HAVE TAKEN IT IN TO THE DEALER NUMEROUS TIMES, BUT THEY JUST KEEP TELLING ME THERE IS NOTHING THEY CAN DO ABOUT IT AND THEY BLOW ME OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405269March 28, 2021
ELECTRICAL SYSTEM
BATTERY HAS HAD TO BE REPLACE THREE TIMES DURING OWNERSHIP OF CAR. ALSO CURRENTLY EXPERIENCING FOR THE THIRD TIME SINCE PURCHASE IN FALL OF 2013, TOTAL ELECTRICAL FAILURE. LIGHTS TURN ON AND OFF W/O PROMPTING, CAR DOESN'T TURN OVER WITH PROPER KEY USAGE. DASHBOARD LIGHTS WARNING FLASH, CHECK ENGINE, TPMS. MAJORITY OF ERROR CODES ARE LOSS OF COMMUNICATION BETWEEN ALL MODULES. ELECTRIC WINDOWS AND ELECTRIC SEAT ADJUSTMENT NON-RESPONSIVE.THIS HAPPENS WHILE THE CAR IS PARKED AND IN THE "P" POSITION AND REMAINS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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