Acura MDX Complaints

3,381 consumer complaints on file.

#11449853February 2, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Brake light is not working properly, I was pulled over with a warning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448015January 19, 2022
POWER TRAIN
The contact's wife owns a 2016 Acura MDX. The contact stated that while his wife was reversing out of the driveway with his grandchildren in the rear seats, she stopped the vehicle to check for incoming traffic but the vehicle switched gears to drive on its own and accelerated forward. The contact's wife depressed the brake pedal but it failed to respond and the vehicle crashed into his unoccupied vehicle that was parked ahead in the driveway. The driver's airbags deployed. There were no warning lights illuminated. The contact's wife parked the vehicle. There were no injuries sustained. A police report was not filed. The contact stated that his wife switched gears to reverse and attempted to reverse the vehicle. The vehicle only reversed for 2 feet and switched gears back to park. The contact stated that the vehicle continuously switched gears to park whenever they attempted to reverse. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 37,592.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11447404January 13, 2022
UNKNOWN OR OTHER
When driving at highway speeds, intermittently and unpredictably, the throttle control will become unresponsive and RPMs will drop to minimum levels. This causes the vehicle to rapidly decelerate, creating an incredibly dangerous situation. When this occurs, the gas pedal becomes unresponsive and has no control over the RPMs or speed of the vehicle. This has happened approximately 6 times and each time has resulted in trailing vehicles to have to perform evasive maneuvers to avoid hitting our car from behind. We have brought the car in to an Acura service center on 2 occasions with no resolution, even though the service advisor has stated that she has received this complaint on numerous occasions from owners of this model and year vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447407January 13, 2022
POWER TRAIN
After 4 times of taking the vehicle to two dealerships for the same concerns, I am having the following problems with my vehicle at this time:: wind/whistling/whining noise heard while driving and has gone unresolved. The car consistently makes a whining/whistling noise when reaching speeds between 40-65mph and has been a known issue with this year make and model per documentation provided to me by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446769January 9, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446723January 8, 2022
POWER TRAIN, ENGINE, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
On multiple occasions (6 times within a week) the powertrain loses power. While traveling 60 mph in 4 lane Interstate traffic engine loses all power and accelerator ceases to respond. Passengers were at risk due to no power. Acura Dealer has not been able reproduce. Some dealers have affirmed that they've had customers with the issue but can't reproduce. The issue seems to occur more frequently after cruise control has been dis-engaged. I have spoken with another a 2018 Acura owner directly and they have experienced the same issue. It does seem the engine/powertrain resolves when the transmission is switched from "Normal" to "Sport" mode. The amount of time with loss of power seems to span about 5-10 seconds.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446724January 8, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, SERVICE BRAKES
Cruise control set to 37 mph, vehicle accelerates to almost 50 mph on downhill without braking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446751January 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
My FCW/Auto-brake settings are all set to minimum interference. In approaching a left turn (via green arrow) the car in front of mine abruptly stopped, and immediately moved again. I stopped, just as the system did. It however, held the brake for 2-3 seconds and I was almost rear-ended by the person behind me for not moving again with traffic. The following has happened at least 3 times: on a 2-lane curvy road the FCW has abruptly engaged the brake for an oncoming vehicle when we are both in our own lanes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446592January 7, 2022
ENGINE
The SUV was taken to an Acura dealer Ponce P.R. for inspection due to the fact that the engine was consuming too much oil and they didn't bother to check it as they told me that the warranty period had expired. The MDX had 75,000 miles and 10 years when I took it for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446128January 4, 2022
UNKNOWN OR OTHER, SERVICE BRAKES
Car broke down 3 times on the road while driving, it show 12Vbattery failure, ABS failure nd started flashing lights on the dashboard nd broke down while driving. When first time it happened dealer said they have fixed the issue. It happened again md yesterday is 3rd time. Vehicle is 19k miles only it. Pls help us getting this resolved. Dealers make false promises and it’s breaking down again and again on the road while driving which is very scary.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445219December 28, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Acura MDX. The contact stated that while driving approximately 65 MPH, the Forward Collision-Avoidance Automatic Emergency Braking suddenly activated causing the vehicle to abruptly stop in the middle of the road. During the failure, the dashboard warning lights and messages remained illuminated. The vehicle was taken to the local dealer who serviced the vehicle. No further information was available. The contact indicated that the failure reoccurred approximately three months later. The manufacturer was not yet notified. The failure mileage was 41,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444863December 23, 2021
AIR BAGS
We have been the original owners of our 2005 MDX. on December 12/18/21 at 630. We were wearing our seat belts. We were driving in clear weather on a new street at 35 miles an hour. The passenger side seat airbag and the right side curtain deployed. My wife was sitting in the front passenger seat. There was no collision or hazard. The Airbag just exploded. We were not hit by any metal objects. The Mdx is in perfect working order and we are now told no one will cover the damage. Insurance and the Dealership. We are writing to find out how we can get a fair outcome from our car becoming unusable due to manufactures defect. We have not touched the airbag or the car since this happened. Would we be able to have it inspected?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11444479December 20, 2021
POWER TRAIN
Car miss shifts especially in the 25 to 40 mph range. Sometimes hesitates when taking off. Also stays in one gear and will not upshift when entering the Freeway. Very dangerous. I found numerous complaints on the web in reference to these problems, but still no recall??? Have told the dealership about these problems with every service, but they said that there is nothing wrong.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442765December 6, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
In San Diego on 11/15/2021, my daughter side swiped a parked vehicle in residential area driving about 30 miles. No airbags deployed. A minute later the car stopped and would not start and started to have smoke and flames come from under hood and through inside windshield and dash. My daughter was able to get out and take her 3 year old son out of his carseat and run for their lives as the car completely became engulfed in flames.Thank God they made it out alive. Police and Fire department showed up. Car was a total loss, everything was burnt. One day the Acura MDX fires will take someone's life. Called Hoehn Acura in Carlsbad Ca and sent service manager Skip about 12 pictures of the completely burnt vehicle. He never returned my calls after leaving several messages. Also left message with general manager and no return call. They don’t care. They only appear interested when you are buying the vehicle. I did file a claim with Acura corporate office and still no word from them either. I have read many cases about the MDX going up in flames for no reason, even in the driveway or drive in your neighborhood. Not sure why they have not recalled this or tried to solve the issue. I am asking for someone to look into this as this is not an isolated incident before lives are lost. Once I get police report I will also send you pictures as well. Thank you.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#11442525December 3, 2021
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
I think this recall needs to be expanded: Honda and Acura have recalled 2019 and 2020 vehicles including the CR-V and Accord for fuel pumps which can malfunction and cause the engine to lose power. My wife recently had her 2019 MDX stall on her in an intersection and she had to turn off the car and turn it back on so it would work. It sounds exactly like the below: “While driving, the vehicle shifts into Neutral, the transmission indicator comes and DTC P0657 (actuator supply voltage circuit/open) is stored. The driver will not be able to select any other gear until the vehicle is turned off and restarted. Update the PGM-FI [programmed fuel injection] software and the TCM software, clear any DTCs [diagnostic trouble codes], and do the PCM [powertrain control module] idle learn procedure.” - TSB 15-034 Additionally, May 23, 2021 we had an experience where the same MDX decelerated as we merged into traffic at I-30 and I-820 in Ft. Worth. I let off the accelerator going 60-70 MPH and then stepped on the accelerator to complete my merge and there was no power. Speed dropped to around 20 almost instantly. I had to completely let off the accelerator and depress it again to get going. Very scary situation considering how fast people drive on Texas freeways. These are two big issues Honda/Acura needs to address ASAP as both put consumers at risk of injury and possibly death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442215December 1, 2021
POWER TRAIN
Torque converter shutter at speeds of 30mph - 45mph causing erratic acceleration fluctuations. I addressed the concern with the dealership at around 72,000 miles (just out of manufacturers warranty). I told there was a fluid recall. They changed the fluid which remedies the issue. The transmission fluid has to be changed every 5,000-10,000 for the vehicle to perform with a less noticeable transmission shudder. Manufacturers recommends changing every 30,000 miles to prevent transmission slipping. I did contact Acura and they dismissed my concerns, stating I drove the vehicle too much. After researching online this seems to be a common concern/problem other Acura MDX owners are experiencing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442161November 30, 2021
POWER TRAIN
The contact owns a 2001 Acura MDX. The contact stated that while he was at a stop light, the vehicle inadvertently switched gears to neutral independently. The contact stated that he switched gears to drive and was able to drive the vehicle; however, the vehicle switched gears to neutral when he made another stop. The contact also stated that the vehicle started jerking. The check engine warning light illuminated. The contact was able to continue to drive the vehicle. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact the dealer for diagnosis. The vehicle was taken to the dealer who diagnosed that the transmission needed to be replaced. The dealer also advised the contact that the recall repair for NHTSA Campaign Number: 04V176000 (Power Train) had already been completed on the vehicle. The vehicle was not repaired. The approximate failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441242November 22, 2021
POWER TRAIN
Vehicle has ongoing rough transmission shifting issues. It jerks between gears when accelerating at stop signs or stop lights. I have also received a letter from attorney alleging ongoing transmission issues with this model - 2017 MDX. Car has only 23k miles. I used your website to search for possible recalls and did not see any. However, I wanted to share my experience to hopefully help others or perhaps hope of others reporting same mechanical issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441224November 21, 2021
SERVICE BRAKES
The vehicle put emission system and electronic parking brake warning lights on panel, allowed vehicle to be placed in drive "D", then suddenly switched to a flashing "P," stalled in parking lot, and would not allow the vehicle to be changed to any other gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441158November 20, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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