Acura MDX Complaints

3,381 consumer complaints on file.

#10836351February 16, 2016
ELECTRONIC STABILITY CONTROL (ESC)
CAR HAS LESS THAN 3000 MILES ON IT. FOR THE LAST MONTH, THERE HAS BEEN 3 TIMES THAT THE CAR WILL NOT START. FIRST TIME IT WAS JUMPED OFF AND DRIVEN INTO THE ACURA DEALERSHIP..."WIRE TO BATTERY LOOSE". SECOND TIME THE DEALERSHIP SENT A TECHNICIAN OUT AND THE REPLACED THE BATTERY WITH A NEW ONE. THIRD TIME CAR WAS TOWED TO DEALERSHIPS AS IT COULD NOT TO BE STARTED AT ALL. THE DEALERSHIP KEPT IT FOR ALMOST TWO WEEKS AND RETUNED IT TO ME WITH THE EXPLANATION "COULD NOT FIND ANYTHING WRONG WITH THE CAR". CLEARLY THERE IS SOMETHING WRONG WITH THE ELECTRICAL SYSTEM. THE CAR IS DRIVEN 5-6 DAYS A WEEK, NO ACCESSORIES LEFT ON. NOW I AM SCARED IT WILL QUIT GOING DOWN THE HIGHWAY AND I WILL LOSE POWER BRAKES AND POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10826061February 14, 2016
POWER TRAIN
I BOUGHT MY 2016 MDX ON 02/01/2016 AND WAS QUITE HAPPY WITH THE INITIAL PURCHASE. AFTER DRIVING FOR TWO DAYS I STARTED SETTING UP THE CAR'S OPTIONS, I REALIZED THAT THE CARS DRIVE SYSTEM WAS SET TO START IN SPORT MODE. I CHANGED THE OPTION TO ALLOW THE CAR TO START IN 'NORMAL' MODE PERMANENTLY AND THAT'S WHEN I STARTED TO FEEL THE PROBLEM. THERE IS A NOTICEABLE 2 - 3 SECOND LAG AT TAKE OFF OR WHEN ATTEMPTED TO ACCELERATE FROM A REDUCED SPEED IN LOWER GEARS. A VERY UNCOMFORTABLE FEELING WHEN ATTEMPTING TO MAKE A LEFT TURN WHEN YOU HAVE ONCOMING TRAFFIC AND THE CAR FALLS TO ENGAGE AFTER YOU MAKE THE COMMITMENT TO DRIVE. I WAITED A FEW DAYS TO SEE IF THIS WAS JUST A KINK THAT WOULD GO AWAY SINCE THE CAR WAS NEW. NO SUCH LUCK. I TOOK THE CAR TO THE DEALER AND THEY SAID EVERYTHING WAS FINE. I ASKED ABOUT THE LAG AND THEY SAID IT IS NORMAL OPERATIONAL PART OF THE CAR. APPARENTLY THIS IS A KNOWN ISSUE WITH THE CAR FOR WHICH THEY DON'T THINK IT IS WORTH LOOKING INTO. THE SALESMAN ACTUALLY TOLD ME HE HAS THE SAME MODEL AND IT'S JUST SOMETHING YOU HAVE TO GET USED TO. I GUESS THIS WILL ONLY BE ADDRESSED WHEN SOMEONE GETS KILLED MAKING A TURN AND DON'T GET THE POWER THEY EXPECT. I HAD THIS ISSUE IN A NEW 2007 CAMRY I BOUGHT A FEW YEARS AGO AND THEY WERE ABLE TO GET IT FIXED WITH AN UPDATE TO THE COMPUTER SYSTEM ON BOARD. I DON'T KNOW WHY ACURA HAS TAKEN THIS STANCE AND HOPE YOU GUYS CAN GET THEM TO ADDRESS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838343February 2, 2016
SEAT BELTS:REAR/OTHER
CPSC: 2010 ACURA MDX: CONSUMER STATED THE CHILD CHOKED ON THE HANGING STRAP FROM THE CEILING WHICH CAUSED HIM TO BE HOSPITALIZED. *SS
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10823626February 1, 2016
POWER TRAIN
ROUGH GEAR SHIFT AND CARS SEEMS TO BE REV-UP AT LOW GEARS . THIS CAN CREATE A DANGEROUS CONDITION WHILE ACCELERATING FROM STOPS .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823427February 1, 2016
ELECTRICAL SYSTEM
BLUETOOTH STOPPED WORKING AND A FEW WEEKS LATER, MY CAR WOULDN'T START. I REPLACED THE BATTERY AND A FEW DAYS LATER THE CAR STALLED ON ME AS I WAS PULLING OUT OF MY SPOT!!!!! I WENT TO THE ACURA DEALER AND EXPLAINED TO THE GUY THAT MY BATTERY KEPT DRAINING. HE ASKED ME IF MY BLUETOOTH STOPPED WORKING, I WAS SHOCKED BECAUSE I HADN'T MENTIONED ANY ISSUES WITH MY BLUETOOTH BUT I LET HIM KNOW THAT IN FACT, THE BLUETOOTH HAD STOPPED. THE REP SAID IT'S A COMMON PROBLEM IN MY VEHICLE. HAD TO REPLACE THE BLUETOOTH AND PAID $600!!!! MY FRIENDS SISTER HAS THE SAME MAKE CAR AND HER BLUETOOTH STOPPED WORKING AND HER CAR BATTERY KEEPS GOING DEAD. IT'S VERY SCARY SINCE APPARENTLY I MUST HAVE STARTED THE CAR RIGHT BEFORE THE BATTERY DIED AGAIN. IMAGINE WHAT WOULD'VE HAPPENED IF IT HAD STALLED ON A HIGHWAY OR A BUSY STREET!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823285January 31, 2016
POWER TRAIN
TRANSMISSION JERKS (BADLY) AROUND 3RD GEAR, IN LOW SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822793January 28, 2016
POWER TRAIN
TRANSMISSION SLIPS FROM BETWEEN SHIFT 1-2 AND 2-3. CAR ALSO AT TIMES LUNGES FORWARD WHILE COMING TO A STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822617January 27, 2016
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), WHEELS
WAS DRIVING CAR AN THE BRAKES LOCKED UP LIGHTS CAME ON, VSA ABS ECT. HAD TO PARK CAR AS IF BRAKES WERE STUCK. DID NOT WANT BRAKES HEATING UP CAUSING ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822525January 27, 2016
POWER TRAIN
THERE IS A SHUDDER AND VIBRATION BETWEEN GEARS 4 AND 5 WHEN DRIVING 40-50 MPH. THIS IS VERY COMMONLY REPORTED PROBLEM ON SEVERAL BLOGS AND PROBLEMS ARE ASCRIBED TO TORQUE CONVERTER. THE FREQUENCY OF SUCH OCCURENCE IS HIGH AND THE COST OF REPAIR CLOSE TO 2000 USD IS ALOS QUITE BURDENSOME FOR SUCH AN EXPENSIVE CAR. THERE IS AN ACURA TSB 05-024 FOR THIS PROBLEM THAT APPLIES TO EARLIER MODEL YEARS 2002, BUT ACURA TELLS ME THAT FOR 2004 IT DOES NOT APPLY. IT SEEMS VERY CLEAR THAT THIS PROBLEM HAS PERSISTED IN 2004 MY. I AM REQUESTING THE ACURA BE REQUIRED TO FIX THIS PROBLEM AS THEY HAVE IN EARLIER MODELS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822236January 26, 2016
ELECTRICAL SYSTEM
TWO DAYS AFTER GETTING OUR FIRST OIL CHANGE. THE CAR WOULDN'T START IN OUR GARAGE. THE SYSTEM FLASHED ON AND OFF RAPIDLY. A TECH CAME OUT AND JUMP STARTED THE ENGINE MANUALLY BECAUSE THE COMPUTER WOULDN'T START IT. I DROVE IT TO A SECOND ACURA DEALERSHIP AND THEY STATED THAT THE ONBOARD COMPUTER RANDOMLY SOUGHT OUT A SYSTEM UPDATE SO IT IMPACTED THE ENGINE. I ASKED WHAT CAUSED THIS ON A NEW 2016 MDX AND THEY COULDN'T EXPLAIN IT NOR COULD THEY PROMISE IT WOULDN'T HAPPEN AGAIN. IF THEY COULDN'T PREDICT WHEN THE COMPUTER DOES THIS, THEN WHAT'S TO STOP IT FROM DOING THIS WHILE THE CAR IS IN MOTION? THIS IS A SAFETY ISSUE THAT NEEDS TO BE INVESTIGATED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821260January 20, 2016
AIR BAGS
I TOOK MY MDX IN FOR RECALL 15-011 RECALL SRS UNIT MALFUNCTION ON 1/20/2016. THE VEHICLE WAS IN PERFECT WORKING CONDITION WHEN I DROPPED IT OFF. WHEN I PICKED THE UNIT UP 3 LIGHTS ARE ON IN THE DASH SRS, AIRBAG OFF, AIRBAG WARNING LIGHT. I ASK THE SERVICE WRITER WHAT THIS IS THEY SAID THE NEW RECALL PARTS ARE NOT COMPATIBLE WITH MY SYSTEM IF I WANT IT REPAIRED IT NEEDS A NEW CONTROL UNIT $1400
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820793January 18, 2016
AIR BAGS, POWER TRAIN
TAKAYA RECALL, I'M HAVING TRANSMISSION ISSUES WHILE I'M DRIVING ON THE HIGHWAY THE VEHICLE SEEMS TO SLOW DOWN AND THEN PICKS UP SPEED I HAVE TROUBLE SWITCHING GEARS WHEN I TRY TO REVERSE THERE'S NO MOVEMENT THE ALL OF THE SUDDEN THE VEHICLE WILL DO OUR HARD JERK REVERSE MOTION AND STARS GOING IN REVERSE. PASSAGES AIR BAG READ A CODE OF AIRBAG MALFUNCTION. TORQUE CONTROL, GEARS GETTING STUCK FLASHING D5 LIGHT AFTER GOING OVER 40.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820132January 14, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
MY ACURA MDX 2004 HAS HAD THE WINDOW REGULATORS REPLACED THREE TIMES AND NOW BOTH WINDOWS ARE BROKEN AGAIN. WHEN THE WINDOW SLAMS DOWN INTO THE DOOR FRAME IT MAKES A TERRIFYING NOISE WHICH HAS CAUSED ME TO NEARLY WRECK TWICE. THE WORST INCIDENT WAS WHEN A REGULATOR FAILED AND I CAUGHT A PIECE OF PLASTIC ROAD DEBRIS IN THE FACE (COULDN'T CLOSE THE WINDOW) GOING APPROX 70MPH ON THE FREEWAY. I HAVE A SCAR ON MY FOREHEAD AND WAS COVERED IN BLOOD. I THOUGHT THAT I HAD BAD LUCK FOR A WHILE, BUT HAVE RESEARCHED IT, AND THIS IS NOT JUST ME. THOUSANDS OF HONDA AND ACURA DRIVERS HAVE THE SAME PROBLEM. MOST HAVE REPLACED REGULATORS MANY TIMES IN THE SAME VEHICLE. PLEASE PLEASE DO SOMETHING TO MAKE ACURA/HONDA PROVIDE A FREE AND RELIABLE SOLUTION TO THIS MASSIVE PROBLEM. I CAN'T PAY ANOTHER BILL FOR THIS AND AM USING CARDBOARD AND A GARBAGE BAG OVER THE WINDOWS NOW.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10820183January 14, 2016
POWER TRAIN
WITH 1000ISH MILES ON CAR, WHILE WE WERE DRIVING IT SHIFTED INTO NEUTRAL THEN INTO PARK BY ITSELF. WE WERE UNABLE TO SHIFT THE CAR AT ALL. FORTUNATELY WE WERE AT AN INTERSECTION AND NOT ON A FREEWAY. THE DEALERSHIP WORKING WITH ACURA WERE UNABLE TO DIAGNOSE THE PROBLEM. THEN IT MAGICALLY WORKED BUT THEY DIDN'T FEEL WE SHOULD DRIVE IT. BECAUSE CAUSE NOT DETERMINED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10820331January 14, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THIS IS ALMOST BRAND NEW 2016 ACURA MDX AWD (WITH TECH AND ENTERTAINMENT PACKAGES). WHEN ACCELERATING ON A FREEWAY/ROAD, SUDDENLY LOTS OF THE WARNING LIGHTS TURN ON AND THEN THE VEHICLE DOES NOT ACCELERATE ANY MORE. THE SPEED SUDDENLY DROPS. THIS IS DEFINITELY A HAZARD - ESPECIALLY BECAUSE I AM TRYING TO ACCELERATE. THIS HAPPENED 4 TIMES SO FAR - ROUGHLY 500 MILES BETWEEN EACH INCIDENTS. THE PROBLEM CONDITION GOES AWAY AFTER WE COMPLETELY STOP THE VEHICLE AND TURN IT OFF AND ON MULTIPLE TIMES (AND ALSO PUT THE VEHICLE IN NEUTRAL IN BETWEEN). LAST TIME WHEN THE PROBLEM HAPPENED, I CLEARED THE CONDITION AND THEN DROVE AND SHOWED THE VEHICLE TO THE DEALER. THE DEALER SAID THAT THERE WERE PERSISTENT CODES ABOUT COMMUNICATION FAILURE AND HE CLEARED THEM. AND ASKED US TO CALL BACK WHEN THE PROBLEM HAPPENED AGAIN. DEALER DOES NOT SEEM TO KNOW ANY SYSTEMATIC PROBLEMS WITH SUCH TYPES OF VEHICLE. I HAVE A VIDEO OF THE PREVIOUS PROBLEM CONDITION AT HTTPS://YOUTU.BE/LJSLICWJ7-8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819584January 12, 2016
POWER TRAIN
THERE IS A GRINDING NOISE WHEN THE CAR IS DRIVEN BETWEEN 35 AND 45 MPH. IT HAS TROUBLE ACCELERATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819685January 12, 2016
SUSPENSION, ENGINE
TL* THE CONTACT OWNS A 2011 ACURA MDX. THE CONTACT HEARD NOISES COMING FROM THE FRONT OF THE VEHICLE ON NUMEROUS OCCASIONS. IN ADDITION, THE VEHICLE VIBRATED VIOLENTLY WHILE DRIVING BETWEEN SPEEDS OF 60-65 MPH OR HIGHER. THE VEHICLE WAS TAKEN TO A DEALER TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818844January 8, 2016
ELECTRICAL SYSTEM
I WAS DRIVING ON WEDNESDAY JAN 5 2016 AND MY CAR STALLED WHILE DRIVING ON OLD GRASSY ROAD AT ABOUT 20 MILES PER HOUR AS I JUST HAD STOPPED AT STOP SIGN. I NOTICED THE LIGHTS WERE ALL STARTING TO COME ON AND THE CAR COMPLETELY STOPPED. I HAD IT TOWED TO ACURA OF MILFORD, CT. AFTER 2 DAYS AND AFTER INSTALLING A NEW BATTERY AND ALTERNATOR THEY FOUND 1 OF 6 COILS MELTED - THE IGNITION COIL - WHICH THEN RUINED A SPARK PLUG WHICH THEN RUINED MY ENGINE. THE VALUE OF THE CAR IS NOT MUCH AND I WAS ALREADY OVER $1000. WHY WOULD THIS HAPPEN AND WHY AFTER ALL MY REGULARLY SCHEDULED MAINTENANCE WAS THIS NOT FOUND UNTIL IT WAS TOO LATE. I HAD TOLD REPEATEDLY THAT VTM 4 AND IGNITION LAMP INDICATORS COME ON. I COULD HAVE BEEN SERIOUSLY INJURED AND IN FACT THE AIR BAG WAS SCHEDULED TO BE REPAIRED THE SAME DAY DUE TO A RECALL. I AM LUCKY I WAS NOT IN AN ACCIDENT. I AM HOPING FOR FURTHER INVESTIGATION BECAUSE THESE REPAIRS I SHOULD NOT HAVE TO PAY FOR SINCE MY CAR IS NOW INOPERABLE. THANK YOU I STILL DO NOT HAVE THE CAR IN MY POSSESSION. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818775January 7, 2016
ELECTRICAL SYSTEM
THE HEATED SEAT FUNCTION IN OUR ACURA MALFUNCTIONED AND CAUSED THE SEAT TO MELT AND BURN THROUGH THE ENTIRE UPHOLSTERY DOWN TO THE SEAT SUPPORTS. THE ELECTRICAL MALFUNCTION ALSO TRAVELED TO THE ENTERTAINMENT SYSTEM AND TOTALLY MELTED THE DVD SCREEN. THE FABRIC ON THE CEILING OF THE VEHICLE WAS ALSO SIGNIFICANTLY DAMAGED AND HAS BECOME UNDONE AND FRAYED AND BURNED. THE CAR IS ALSO COVERED IN A DARK FILM/SOOT THAT HAS A BURNED SMELL. LUCKILY NO ONE WAS IN THE VEHICLE WHEN THIS OCCURRED, AS IT HAPPENED OVERNIGHT. IT WAS PARKED IN OUR UNCOVERED DRIVEWAY WITH NO OTHER VEHICLES NEARBY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10818345January 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2002 ACURA MDX. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SUDDENLY MALFUNCTIONED AND THE VEHICLE WOULD NOT DRIVE FORWARD OR ACCELERATE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT INDICATED THAT THE TRANSMISSION WAS PREVIOUSLY REPLACED FOR THE SAME FAILURE AT 59,000 MILES. THE FAILURE MILEAGE WAS 122,000. UPDATED 04/26/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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