2023 Audi e-tron Electrical System Complaint
A 2023 Audi e-tron owner reported a severe electrical system complaint to NHTSA, detailing a sudden vehicle malfunction, forceful braking, and an 'emergency SOS warning' on the dashboard. This issue escalated during a software update, leading to a locked-up module and vehicle immobility.
What Owners Are Reporting
An owner of a 2023 Audi e-tron filed a complaint with NHTSA regarding a critical electrical system malfunction. The vehicle reportedly stopped without warning in the middle of a highway, forcefully braking to a complete shutdown. After approximately one minute, the owner was able to restart the car and drive away.
Two days later, an "emergency SOS warning" appeared on the dashboard. The vehicle was taken for diagnostic and repair services. During a software update attempt, the module locked up, rendering the car inoperable. Although the module was replaced, the owner expressed a lack of confidence in the vehicle's safety, citing concerns about potential recurring random behavior and a lack of data from Audi to confirm the issue was fully resolved.
Severity
The primary concern in this 2023 Audi e-tron electrical system complaint is the vehicle's unexpected shutdown and forceful braking while in motion on a highway. Such an event poses a significant safety risk to the vehicle occupants and other road users, potentially leading to a collision.
Pattern
This 2023 Audi e-tron electrical system complaint points to a severe issue within the vehicle's electrical system, potentially exacerbated by software-related processes. The sequence of events—sudden malfunction, emergency warning, and module failure during an update—suggests a complex underlying problem that could affect vehicle reliability and safety. The component identified in the complaint is the ELECTRICAL SYSTEM.
If You've Experienced This
If you own a 2023 Audi e-tron and have experienced similar electrical system malfunctions, unexpected shutdowns, or dashboard warnings like the "emergency SOS warning," it is important to report your experience. Document any warning lights, error messages, and the circumstances surrounding the incident.
You can file a complaint directly with the National Highway Traffic Safety Administration (NHTSA) to contribute to their investigation and help identify potential safety trends. Your report helps NHTSA gather crucial data to assess the scope and severity of such issues.
Source Citation
This information is based on a consumer complaint filed with the National Highway Traffic Safety Administration (NHTSA) under ID 11605340.
Frequently Asked Questions
- What is the main issue reported in the 2023 Audi e-tron electrical system complaint?
- The main issue reported is a critical electrical system malfunction that caused the vehicle to stop suddenly on a highway, followed by an 'emergency SOS warning' on the dashboard and subsequent module failure during a software update.
- Did the 2023 Audi e-tron give any warning before it stopped?
- According to the complaint, the vehicle malfunctioned and stopped in the middle of the highway with no warning, forcefully braking to a shutdown.
- What happened when the dealer tried to perform a software update?
- During the software update, the module locked up, preventing the car from starting. The module subsequently had to be replaced.
- What is the NHTSA ID for this 2023 Audi e-tron electrical system complaint?
- The NHTSA ID for this specific complaint is 11605340.
- What should I do if my Audi e-tron shows an 'emergency SOS warning'?
- If your Audi e-tron displays an 'emergency SOS warning' or exhibits similar electrical system malfunctions, it is advisable to have your vehicle inspected by a qualified technician and to report the incident to NHTSA.
What Audi e-tron owners report
Counted from the records in our database across 5 model years.
- 158
- Owner complaints
- 14
- Recalls
- 1,706
- Service bulletins
- 7
- Crashes reported
- 6
- Fires reported
- 3
- Injuries reported
The 2023 model year
6 complaints, the 4th most of 5 model years on file. Owners reported 2 crashes, 0 fires and 0 injuries for this year, which also has 3 recalls on file.
Complaints by model year
| 2019 | 84 | |
|---|---|---|
| 2020 | 1 | |
| 2021 | 36 | |
| 2022 | 31 | |
| 2023 | 6 |
Most-reported systems
- Electrical System — 81
- Power Train — 24
- Engine — 23
- Fuel/Propulsion System — 18
- Service Brakes — 18
Latest recalls for the 2023 model year
- 26V240000 — Service Brakes, Hydraulic (Apr 2026)
- 25V900000 — Back Over Prevention (Dec 2025)
- 23V842000 — Electrical System (Dec 2023)
Recent owner reports
I was entering the freeway at a metered on-ramp. During my wait, the vehicle warned of objects that were close even though none were close to the vehicle.
Read owner complaints →When driving, my vehicle recieved multple warning messages at the same time. The first message was that my brake was malfunctioning, and when I went to brake, the brakes did not work.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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