2022-2024 Toyota Models Delivered with One Smart Key
Due to a global semiconductor shortage, certain 2022-2024 Toyota models were delivered with only one Smart Key and a mechanical key. This communication explains the situation.
Also applies to
- Toyota bZ4X
- 2023–2024
- Toyota C-HR
- 2022
- Toyota Crown
- 2023–2024
- Toyota Grand Highlander
- 2024
- Toyota Highlander
- 2022–2023
- Toyota Prius
- 2022–2024
- Toyota Tundra
- 2022–2024
▸ Show 1 more▾ Show fewer
What's Happening with Toyota Smart Keys
Certain 2022-2024 Toyota vehicles have been delivered to customers with only one Smart Key, accompanied by a second mechanical key. This situation began around October 2022 and is a direct result of a global semiconductor shortage. The shortage has impacted the availability of specific microchips essential for manufacturing additional Smart Keys.
This delivery condition means that owners initially receive one fully functional Smart Key for their vehicle, along with a traditional mechanical key. The decision to deliver vehicles with a single Smart Key was made by Toyota to ensure continued vehicle production and delivery amidst supply chain challenges.
What Owners Should Know About Their Toyota One Smart Key
Owners of affected 2022-2024 Toyota models should be aware that the delivery of only one Smart Key is an intentional measure due to the ongoing global semiconductor shortage. While your vehicle is fully functional with the single Smart Key, it means you will not have an immediate spare Smart Key.
The provided mechanical key can be used for emergency access to the vehicle. For any concerns or future updates regarding the provision of a second Smart Key, owners are advised to contact their authorized Toyota dealership. This situation, where a new Toyota one smart key is provided, is a known industry-wide challenge.
Next Steps for Owners
If your vehicle was delivered with only one Smart Key, continue to use your vehicle as normal. Toyota has issued this communication to inform owners and dealerships about the reason behind the initial delivery condition. Owners seeking further information about the Toyota one smart key situation should reach out to their local Toyota service center or dealership for the latest updates.
Source: NHTSA ID: 10253219
Frequently Asked Questions
- Why did my new 2022-2024 Toyota vehicle come with only one Smart Key?
- Your Toyota was delivered with only one Smart Key and a mechanical key due to a global semiconductor shortage. This shortage has impacted the availability of microchips needed for additional Smart Keys.
- Which Toyota models are affected by the one Smart Key delivery?
- The issue affects various 2022-2024 Toyota models, including the Camry, bZ4X, Crown, Prius, Tundra, Grand Highlander, C-HR, and Highlander. A full list is available in the manufacturer communication NHTSA ID: 10253219.
- Will I receive a second Smart Key for my Toyota?
- The manufacturer communication (NHTSA ID: 10253219) explains why vehicles were delivered with only one Smart Key but does not specify if or when a second Smart Key will be provided. Owners should contact their Toyota dealership for any future updates regarding a second Toyota one smart key.
What Toyota Camry owners report
Counted from the records in our database across 44 model years.
- 19,642
- Owner complaints
- 74
- Recalls
- 1,998
- Service bulletins
- 2,952
- Crashes reported
- 433
- Fires reported
- 2,097
- Injuries reported
The 2023 model year
66 complaints, the 37th most of 44 model years on file. Owners reported 10 crashes, 2 fires and 7 injuries for this year, which also has 2 recalls on file.
Complaints by model year
| 2002 | 953 | |
|---|---|---|
| 2003 | 782 | |
| 2004 | 638 | |
| 2005 | 721 | |
| 2007 | 3,490 | |
| 2008 | 1,095 | |
| 2009 | 1,412 | |
| 2012 | 645 | |
| 2018 | 782 | |
| 2023 | 66 |
Most-reported systems
- Vehicle Speed Control — 3,431
- Service Brakes — 2,805
- Structure — 1,910
- Power Train — 1,796
- Air Bags — 1,712
Latest recalls for the 2023 model year
- 24V128000 — Seats (Feb 2024)
- 23V432000 — Wheels (Jun 2023) — Do not drive
Recent owner reports
The contact owns a 2023 Toyota Camry. The contact stated that while attempting to exit the driveway at an undisclosed speed, the engine unexpectedly revved, and the vehicle accelerated forward, striking a trash bin.
Read owner complaints →The lock/unlocking of the car doors no longer functions. When pressing unlock on the key or door, the doors do not unlock. When pressing lock on the key or door, the doors do not lock.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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