Service Bulletin

2022-2023 Toyota Second Key Delivery Program TSB 23TJ01

Toyota has issued Technical Service Bulletin (TSB) 23TJ01, detailing a program to provide a second key fob to owners of certain 2022-2023 models, including the Camry, RAV4, and Highlander, that were originally delivered with only one key.

Byeditor sarah mitchell2023 Toyota Camry
2023 TOYOTA Camry — 2023 TOYOTA Camry manufacturer_communication
Editorial illustration generated for this article.
NHTSA 10247824TSB 23TJ01Toyota Second Key Delivery ProgramToyota missing second keyToyota key fob program 23TJ01ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDERToyota Camry second keyToyota RAV4 second keyToyota Highlander second keyToyota Tundra second key
Toyota bZ4X
2023
Toyota Crown
2023
Toyota Highlander
2022–2023
Toyota Prius
2023
Toyota RAV4
2022–2023
Toyota Tundra
2022–2023
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Toyota Venza
2023

Toyota has released Technical Service Bulletin (TSB) 23TJ01, titled "Second Key Delivery Program," to address an issue where some new 2022-2023 model year vehicles were delivered to customers with only one key fob. This program provides a clear process for affected owners to obtain their second key.

This manufacturer communication, identified as 23TJ01, aims to ensure that all eligible vehicle owners receive the full complement of keys for their new Toyota vehicle, enhancing convenience and security.

What is the Toyota Second Key Delivery Program?

The "Second Key Delivery Program" is Toyota's initiative to provide a second key fob to owners of specific 2022-2023 models. Due to global supply chain challenges, some new vehicles were initially equipped with only one key at the time of delivery. This program is designed to rectify that situation by facilitating the distribution and programming of the missing second key.

Why is this program being implemented?

The primary reason for the implementation of TSB 23TJ01 is to address the impact of semiconductor shortages and other supply chain disruptions. These issues led to a temporary modification in vehicle delivery procedures, where some vehicles were shipped with a single key fob. Toyota is committed to customer satisfaction and is providing this program to ensure all owners eventually receive the standard two key fobs for their vehicle.

Having only one key can be inconvenient and potentially compromise vehicle security or accessibility in certain situations. This program ensures that owners have the full functionality and peace of mind expected from their Toyota vehicle.

How to Obtain Your Second Key

Owners of affected 2022-2023 Toyota models who received only one key fob at delivery should contact their authorized Toyota dealership. The dealership will verify eligibility based on the vehicle's VIN and delivery records. Once confirmed, the second key fob will be ordered, cut, and programmed for the vehicle at no cost to the owner. It is recommended to schedule an appointment with your dealer to ensure a smooth process.

Important Notes for Owners

It is crucial for owners to understand that this is a customer satisfaction program and not a safety recall. Vehicles are safe to operate with a single key fob. Owners who already received two key fobs with their vehicle at the time of purchase are not affected by this program and do not need to take any action. The 2023 TOYOTA Camry manufacturer_communication is specifically for those who are missing their second key.

This program covers the ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER component, ensuring proper functionality of the new key with the vehicle's immobilizer system.


Source: NHTSA ID: 10247824

Frequently Asked Questions

What is Toyota TSB 23TJ01?
TSB 23TJ01, known as the "Second Key Delivery Program," is a Toyota manufacturer communication that outlines the process for owners of certain 2022-2023 models to receive a second key fob if their vehicle was originally delivered with only one due to supply chain issues.
Which Toyota models are affected by the Second Key Delivery Program?
The program affects various 2022-2023 Toyota models, including the Camry, Prius, Highlander, Crown, RAV4, Tundra, Venza, and bZ4X, that were delivered with only one key fob.
How do I get my second key fob under TSB 23TJ01?
If your 2022-2023 Toyota vehicle was delivered with only one key, you should contact your authorized Toyota dealership. They will verify your eligibility and arrange for the second key fob to be provided and programmed at no charge.
Is the Second Key Delivery Program (TSB 23TJ01) a recall?
No, the Second Key Delivery Program (TSB 23TJ01) is not a safety recall. It is a customer satisfaction program initiated by Toyota to address the temporary delivery of vehicles with only one key fob due to supply chain constraints.

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