2021-2022 Toyota Paint Stains After Rapgard Removal TSB
Toyota has released a Technical Service Bulletin (TSB) addressing paint stains that may appear on 2021-2022 models after the removal of Rapgard protective film. These stains, often mistaken for clear coat issues, are typically caused by moisture trapped under film wrinkles.
Also applies to
- Toyota 4Runner
- 2021–2022
- Toyota Avalon
- 2021–2022
- Toyota C-HR
- 2021–2022
- Toyota Camry
- 2022
- Toyota Corolla
- 2021–2022
- Toyota Highlander
- 2021–2022
- Toyota Land Cruiser
- 2021–2022
- Toyota Mirai
- 2021–2022
- Toyota Prius
- 2021–2022
- Toyota RAV4
- 2021–2022
- Toyota Sequoia
- 2021–2022
- Toyota Tacoma
- 2021–2022
- Toyota Tundra
- 2021–2022
- Toyota Venza
- 2021–2022
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Toyota has released a Technical Service Bulletin (TSB) addressing a specific paint issue affecting various 2021-2022 model year vehicles. This TSB, identified by NHTSA ID 10224108, provides guidance for diagnosing and repairing "Toyota Rapgard paint stains" that can appear after the removal of the Rapgard protective film.
Symptoms
Owners of affected 2021-2022 Toyota vehicles may notice paint stains on their vehicle's exterior after the Rapgard protective film has been removed. These stains might initially appear to be located under the clear coat of the paint finish.
However, the TSB clarifies that these paint stains are typically found under wrinkles in the Rapgard film itself. The wrinkles can trap moisture, which then causes staining on the paint, particularly on horizontal surfaces such as the hood, roof, and trunk areas.
Diagnosis and Trigger Conditions
The primary condition for these paint stains to occur is the prior application and subsequent removal of Rapgard protective film. The issue is triggered when wrinkles in the Rapgard film allow water to become trapped underneath.
This trapped moisture, especially on flat, horizontal surfaces, can lead to the visible paint stains. When diagnosing, technicians should look for evidence of where the Rapgard film was applied and where wrinkles might have allowed moisture ingress.
Repair Procedure Summary
Toyota's TSB outlines a specific repair procedure to address the "Toyota Rapgard paint stains." While the full details are provided within the bulletin for technicians, the general approach involves specialized techniques to remove the stains caused by the trapped moisture.
This procedure aims to correct the discoloration without requiring extensive repainting, focusing on the affected areas where the Rapgard film was previously present. Dealers are instructed to follow the detailed steps provided in the bulletin to ensure proper resolution of the condition.
Owner Action
If you own a 2021-2022 Toyota vehicle and observe paint stains after the removal of Rapgard protective film, it is recommended to contact your authorized Toyota dealership. Inform them about the issue and mention the potential for "Toyota Rapgard paint stains" as described in TSB NHTSA ID 10224108.
Your dealership will be able to diagnose the condition according to the TSB and perform the necessary repair procedure. Since this is a manufacturer communication, the repair is typically covered under warranty if your vehicle meets the specified conditions.
This article is based on information from NHTSA ID 10224108.
Frequently Asked Questions
- What are 'Toyota Rapgard paint stains'?
- Toyota Rapgard paint stains are discolorations that can appear on the vehicle's paint surface after the removal of the Rapgard protective film. These stains are usually caused by moisture getting trapped under wrinkles in the film.
- Which Toyota models are affected by Rapgard paint stains?
- This issue primarily affects various 2021-2022 Toyota models, including the Camry, Sequoia, 4Runner, Mirai, C-HR, Tacoma, Avalon, Venza, Corolla, Prius, Tundra, Highlander, RAV4, and Land Cruiser.
- What should I do if my Toyota has paint stains after Rapgard removal?
- If your 2021-2022 Toyota exhibits paint stains after Rapgard removal, you should contact your local Toyota dealership. Referencing NHTSA ID 10224108 can help them quickly identify the relevant Technical Service Bulletin and perform the appropriate repair.
What Toyota Camry owners report
Counted from the records in our database across 44 model years.
- 19,642
- Owner complaints
- 74
- Recalls
- 1,998
- Service bulletins
- 2,952
- Crashes reported
- 433
- Fires reported
- 2,097
- Injuries reported
The 2021 model year
166 complaints, the 30th most of 44 model years on file. Owners reported 21 crashes, 2 fires and 16 injuries for this year, which also has 1 recall on file.
Structure, the system this article covers, accounts for 1,910 of 19,642 complaints (10%), including 4 for 2021.
Complaints by model year
| 2002 | 953 | |
|---|---|---|
| 2003 | 782 | |
| 2004 | 638 | |
| 2005 | 721 | |
| 2007 | 3,490 | |
| 2008 | 1,095 | |
| 2009 | 1,412 | |
| 2012 | 645 | |
| 2018 | 782 | |
| 2021 | 166 |
Most-reported systems
- Vehicle Speed Control — 3,431
- Service Brakes — 2,805
- Structure — 1,910
- Power Train — 1,796
- Air Bags — 1,712
Latest recalls for the 2021 model year
- 23V865000 — Air Bags (Dec 2023)
Recent owner reports about structure
2021 Camry with 29,000 miles panoramic roof is stuck in the vent position. Took it to two different automotive shops and was told they could not close the vent.
Read owner complaints →I was stopped at a car wash, pressing on the brake pedal when all of a sudden it felt like someone rear-ended me. My car accelerated without me stepping on the gas pedal and I turned the wheel quickly to avoid hitting the car in front of me head on.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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