Service Bulletin

2023 Toyota Models Tire Positioning TSB

Toyota has issued TSB 10217802 for 2023 models, emphasizing the critical procedure for maintaining original tire positions after wheel replacement or refinishing to avoid vehicle pulling or drifting.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 Toyota Camry
2023 TOYOTA Camry — Toyota Camry tire positioning
Editorial illustration generated for this article.
NHTSA ID 10217802TSBWHEELSTire Positioning Procedurepulling or driftingwheels replaced or refinishedoriginal tires stay in the same locationToyota Camry tire positioningToyota Corolla tire positioningToyota 4Runner tire positioning
Toyota 4Runner
2023
Toyota bZ4X
2023
Toyota Corolla
2023
Toyota Mirai
2023
Toyota Supra
2023
Toyota Tacoma
2023

Symptoms

Owners might experience symptoms such as the vehicle pulling or drifting to one side if tires are not correctly positioned after service. This can affect the vehicle's handling and overall driving experience.

Diagnosis / Trigger Conditions

This issue specifically arises when wheels are replaced or refinished, particularly before vehicle delivery. The manufacturing process involves mounting tires as matched sets to ensure optimal vehicle dynamics. Any deviation from this original setup, such as incorrect Toyota Camry tire positioning, can lead to the aforementioned symptoms.

Repair Procedure Summary

Toyota's TSB emphasizes a specific Tire Positioning Procedure. The core instruction is to ensure that the original tires remain in their exact location on the vehicle, maintaining their original direction of rotation. This is crucial even if wheels are only refinished, not fully replaced. Technicians are instructed to follow the detailed procedure outlined in the bulletin to correctly manage tire placement during service.

Owner Action

If your 2023 Toyota model has had its wheels replaced or refinished, especially if you notice any pulling or drifting, it's important to discuss this TSB with your service center. Ensure that the Tire Positioning Procedure was followed, and that the original tires were returned to their correct locations and rotation direction. This is a preventative measure to maintain the vehicle's designed handling characteristics. For example, ensuring proper Toyota Camry tire positioning can prevent unnecessary diagnostic time for other potential causes of pulling.

Source: NHTSA ID 10217802

Frequently Asked Questions

What is the main purpose of Toyota TSB 10217802?
The TSB's main purpose is to ensure that tires on 2023 Toyota models are correctly positioned after wheel replacement or refinishing, maintaining their original location and rotation direction to prevent issues like pulling or drifting.
What symptoms might I notice if my tires are not positioned correctly?
If the tires are not positioned according to the TSB, you might experience your vehicle pulling or drifting to one side while driving, impacting its stability and handling.
Does this TSB apply to my 2023 Toyota Camry?
Yes, this TSB applies to various 2023 Toyota models, including the Toyota Camry. It's important to ensure correct Toyota Camry tire positioning after any wheel service.
What should I do if I suspect my tires were not correctly positioned after service?
You should contact your Toyota service center and mention TSB 10217802. Explain your concerns about vehicle pulling or drifting and ask them to verify that the Tire Positioning Procedure was followed.

What Toyota Camry owners report

Counted from the records in our database across 44 model years.

19,642
Owner complaints
74
Recalls
1,998
Service bulletins
2,952
Crashes reported
433
Fires reported
2,097
Injuries reported

The 2023 model year

66 complaints, the 37th most of 44 model years on file. Owners reported 10 crashes, 2 fires and 7 injuries for this year, which also has 2 recalls on file.

Wheels, the system this article covers, accounts for 219 of 19,642 complaints (1%), including 2 for 2023.

Complaints by model year

Model years with the most complaints for the Toyota Camry
2002953
2003782
2004638
2005721
20073,490
20081,095
20091,412
2012645
2018782
202366

Most-reported systems

  1. Vehicle Speed Control — 3,431
  2. Service Brakes — 2,805
  3. Structure — 1,910
  4. Power Train — 1,796
  5. Air Bags — 1,712

Latest recalls for the 2023 model year

  • 24V128000 — Seats (Feb 2024)
  • 23V432000 — Wheels (Jun 2023) — Do not drive
All 2023 recalls →

Recent owner reports about wheels

The contact owns a 2023 Toyota Camry. The contact stated while driving at an undisclosed speed, the contact noticed a abnormal loud sound. The front passenger's wheel detached. The contact stated that the vehicle was uncontrolable.

2023 Toyota Camry owner, May 2026
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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