22 Toyota Hybrid Battery Discharge Prevention TSB
Toyota has issued TSB 10214322 addressing the issue of hybrid and auxiliary battery discharge in 2022 hybrid vehicles, including the Toyota Camry, during storage. Proper maintenance is crucial to prevent discharge and ensure battery warranty coverage.
Also applies to
- Toyota Avalon
- 2022
- Toyota Corolla
- 2022
- Toyota Highlander
- 2022
- Toyota Mirai
- 2022
- Toyota Prius
- 2022
- Toyota RAV4
- 2022
- Toyota Tundra
- 2022
- Toyota Venza
- 2022
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Toyota has released a Technical Service Bulletin (TSB) to address the natural discharge of batteries in its 2022 hybrid vehicles, including the Toyota Camry, when they are stored for periods of time. This TSB, identified as NHTSA ID 10214322, highlights the importance of proper battery maintenance to prevent issues and ensure continued warranty coverage.
Symptoms
The primary symptom of this condition is the gradual decrease in the State-Of-Charge (SOC) of both the hybrid vehicle (HV) battery and the auxiliary (12V) battery. If left unaddressed, this can lead to the auxiliary battery becoming fully discharged, which can prevent the vehicle from starting or operating correctly.
Diagnosis / Trigger Conditions
This battery discharge condition is expected to occur when a hybrid vehicle is put into storage. During storage, the SOC of both the HV battery and the auxiliary battery will naturally decrease over time. This is a normal characteristic, but it requires proactive management to avoid problems.
Important Warnings
Toyota explicitly states that it does not provide battery warranty coverage for discharged and/or failed batteries that result from a lack of proper maintenance. This means owners and dealers must adhere to the recommended maintenance procedures to protect the battery warranty.
What Owners Should Know
It is the dealer's responsibility to ensure the specified State-Of-Charge (SOC) of the vehicle's batteries while in stock and to confirm proper SOC at the time of delivery. Owners of a 2022 Toyota Camry or other affected hybrid models should be aware of this TSB, especially if their vehicle is stored for extended periods. While the TSB does not detail specific owner actions for maintenance, it emphasizes that proper maintenance is necessary to prevent the auxiliary battery from becoming discharged. If you experience a Toyota Camry battery discharge issue, especially after storage, discuss this TSB with your dealership.
Repair Procedure Summary
The TSB indicates that maintenance service for both the HV battery and the auxiliary battery must be performed. While the bulletin summary does not provide detailed steps for this maintenance, it underscores the necessity of these procedures to prevent battery discharge. Dealerships are responsible for maintaining the battery SOC for vehicles in their inventory and ensuring it is correct at delivery.
Owner Action
If you own a 2022 Toyota hybrid vehicle and plan to store it, or if you are experiencing a Toyota Camry battery discharge issue, it is advisable to consult your Toyota dealership. They can provide guidance on appropriate maintenance to prevent battery discharge and ensure your vehicle's batteries remain in optimal condition, thus avoiding potential warranty issues related to a discharged battery.
Source: NHTSA ID 10214322
Frequently Asked Questions
- What is Toyota TSB 10214322 about?
- Toyota TSB 10214322 addresses the natural discharge of both the hybrid (HV) and auxiliary (12V) batteries in 2022 Toyota hybrid vehicles, such as the Toyota Camry, when they are stored. It emphasizes the need for proper maintenance to prevent battery discharge.
- Will a discharged battery be covered under warranty if I don't maintain it?
- No, Toyota explicitly states that battery warranty coverage will not be provided for discharged or failed batteries that result from a lack of proper maintenance. This highlights the importance of following recommended battery care.
- What should I do if my 2022 Toyota Camry hybrid battery discharge occurs after storage?
- If you experience a Toyota Camry battery discharge after storing your vehicle, you should contact your Toyota dealership. They are responsible for maintaining battery State-Of-Charge (SOC) for vehicles in their care and can advise on the necessary maintenance to prevent future issues.
What Toyota Camry owners report
Counted from the records in our database across 44 model years.
- 19,642
- Owner complaints
- 74
- Recalls
- 1,998
- Service bulletins
- 2,952
- Crashes reported
- 433
- Fires reported
- 2,097
- Injuries reported
The 2022 model year
67 complaints, the 36th most of 44 model years on file. Owners reported 14 crashes, 1 fire and 9 injuries for this year, which also has 1 recall on file.
Electrical System, the system this article covers, accounts for 1,441 of 19,642 complaints (7%), including 9 for 2022.
Complaints by model year
| 2002 | 953 | |
|---|---|---|
| 2003 | 782 | |
| 2004 | 638 | |
| 2005 | 721 | |
| 2007 | 3,490 | |
| 2008 | 1,095 | |
| 2009 | 1,412 | |
| 2012 | 645 | |
| 2018 | 782 | |
| 2022 | 67 |
Most-reported systems
- Vehicle Speed Control — 3,431
- Service Brakes — 2,805
- Structure — 1,910
- Power Train — 1,796
- Air Bags — 1,712
Latest recalls for the 2022 model year
- 23V865000 — Air Bags (Dec 2023)
Recent owner reports about electrical system
The menu display for stereo does not work. There is a recall on the 12.5 inch display which a representative from Toyota stated it could cause the menu options and stereo not to work, but when I took my vehicle to be serviced, it was not part of the recall.
Read owner complaints →The auxillary for the music has a short in it and Everytime a bump is hit it knocks it loose and it shuts off the whole thing. The screen and maps and music. The screen also freezes and my maps and route stopped working.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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