2021 Toyota Camry Floor Mat Installation TSB

Purpose of the TSB

Toyota has issued a Technical Service Bulletin (TSB) regarding the proper installation of floor mats for various 2021 models. This TSB ensures that floor mats are correctly secured using their designated retainers during the Pre-Delivery Service (PDS) process at dealerships. The primary goal is to prevent improper installation, which could lead to safety concerns.

While the TSB summary mentions 2022 model year vehicles, the bulletin applies to specific 2021 Toyota models, including the Toyota Camry, to ensure consistent and safe floor mat attachment.

Installation Procedure Overview

The TSB instructs technicians to follow a specific installation procedure during Pre-Delivery Service. This involves attaching the driver side floor mat to the vehicle carpet using its retainers. For some models, this procedure also extends to passenger side and rear seat floor mats, which must also be secured with their respective retainers.

Dealers are required to use the appropriate installation steps to ensure all floor mats are properly positioned and secured. This process is crucial for maintaining the intended safety features of the vehicle's interior.

What Owners Should Know

Owners of affected 2021 Toyota models, such as the Toyota Camry, should be aware that their vehicle's floor mats are designed to be secured by retainers. If installation instructions are provided within the floor mat kit, the TSB directs dealers to place these instructions in the vehicle's glove box for customer reference. This ensures owners have access to information on how to correctly handle and maintain their floor mats.

Properly installed floor mats are essential for safe vehicle operation, as unsecured mats can interfere with pedal operation. If you have concerns about your Toyota Camry floor mat installation, contact your local Toyota dealership.

NHTSA ID: 10198155