2021 Toyota Engine Surge and Hesitation TSB

Toyota's Quality group has issued a manufacturer communication regarding customer expectations for vehicle drivability. Specifically, they are looking to understand and address concerns related to a "vehicle surge/hesitation condition" or "inconsistent acceleration" in several 2021 models.

This communication, identified as a Technical Service Bulletin (TSB), indicates that Toyota is actively gathering detailed customer feedback and vehicle data to better understand these performance characteristics.

Symptoms

Owners of affected 2021 Toyota vehicles may notice the following symptoms:

• Vehicle surge/hesitation condition: The vehicle may experience unexpected surges or hesitations during acceleration.
• Inconsistent acceleration: The vehicle's acceleration may not be smooth or predictable, leading to a feeling of uneven power delivery.

These symptoms are described as an inconsistent acceleration experience, impacting the overall drivability of the vehicle.

Diagnosis / Trigger Conditions

Toyota's current focus is on collecting information to better understand the root causes and customer experiences related to the surge and hesitation. The 2021 TOYOTA Camry manufacturer_communication indicates that the company is seeking to gather detailed customer voice and vehicle data.

This process is crucial for identifying specific conditions or scenarios that trigger the inconsistent acceleration. Understanding these factors will help Toyota develop appropriate solutions.

What Owners Should Know

This manufacturer communication is an information-gathering initiative by Toyota. It is not a recall or a specific repair procedure at this stage.

Toyota is not currently notifying consumers directly about this information-gathering effort. Owners who experience the described symptoms should proactively engage with their dealership.

Owner Action

If you own a 2021 Toyota Camry or another affected 2021 Toyota model and are experiencing a "vehicle surge/hesitation condition" or "inconsistent acceleration," you should contact your authorized Toyota dealership.

Be prepared to provide a detailed description of when and how the surge or hesitation occurs. This information will assist Toyota in their ongoing investigation into the 2021 TOYOTA Camry manufacturer_communication and related drivability concerns.

Source: NHTSA ID 10179702