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2021 Toyota Models Floor Mat Retainer Installation TSB

This TSB (NHTSA ID 10178526) outlines the proper procedure for dealerships to install floor mat retainers during Pre-Delivery Service for all 2021 Toyota models, including the Toyota Camry floor mat retainers, to ensure they are securely fastened.

Byeditor sarah mitchell2021 Toyota Camry
2021 TOYOTA Camry — Toyota Camry floor mat retainers
Editorial illustration generated for this article.
NHTSA 10178526Toyota TSBfloor mat retainersdriver side floor mat retainerspassenger side floor mat retainersrear seat floor matsfloor mat kitToyota floor mat installation2021 Toyota floor mat retainersToyota Camry floor mat retainers
Toyota 4Runner
2021
Toyota Avalon
2021
Toyota C-HR
2021
Toyota Corolla
2021
Toyota Highlander
2021
Toyota Land Cruiser
2021
Mostra altri 7
Toyota Mirai
2021
Toyota Prius
2021
Toyota RAV4
2021
Toyota Sequoia
2021
Toyota Supra
2021
Toyota Tacoma
2021
Toyota Tundra
2021

Why This Matters

Properly secured floor mats are crucial for vehicle safety. Unsecured floor mats, especially on the driver's side, can potentially interfere with pedal operation, leading to unintended acceleration or difficulty braking. This TSB emphasizes the importance of correctly installing floor mat retainers to prevent such hazards and ensure the safety of vehicle occupants.

What the TSB Addresses

This Technical Service Bulletin (TSB) applies to all 2021 model year Toyota vehicles. It highlights that these vehicles are equipped with driver side floor mat retainers designed to keep the floor mat in its correct position. Additionally, some models may feature retainers for passenger side and rear seat floor mats. The TSB provides instructions for dealerships to follow during the Pre-Delivery Service (PDS) process to ensure these retainers are properly utilized. This includes ensuring the Toyota Camry floor mat retainers are correctly attached.

Installation Procedure Summary

During the Pre-Delivery Service, technicians are instructed to follow the appropriate installation procedure to attach the driver side floor mat, and if applicable, the passenger side and rear seat floor mats, to the vehicle carpet using the provided floor mat retainers. The goal is to secure the floor mats firmly in place, preventing any movement that could interfere with vehicle controls. This process is a standard part of preparing the vehicle for customer delivery.

Owner Information

If installation instructions are included in the floor mat kit, dealerships are directed to place these instructions in the vehicle's glove box for customer reference. This ensures that owners have access to information on how to properly maintain and re-install their floor mats, further promoting safety and correct usage of the Toyota Camry floor mat retainers and others.


NHTSA ID: 10178526

Frequently Asked Questions

What is the purpose of floor mat retainers in my 2021 Toyota?
Floor mat retainers are designed to secure your vehicle's floor mats to the carpet, preventing them from shifting and potentially interfering with the accelerator or brake pedals, which is a critical safety feature.
How do I know if my 2021 Toyota Camry floor mat retainers are correctly installed?
Your floor mats, especially on the driver's side, should be firmly attached to the vehicle's carpet using the retainers. They should not slide or move freely underfoot. If you have any doubts, consult your Toyota dealership.
What should I do if my floor mats are not secured by retainers?
If your floor mats are not properly secured, you should ensure they are correctly attached to the retainers. If you are unable to do so, or if the retainers appear damaged or missing, contact your authorized Toyota service center for assistance. Referencing NHTSA ID 10178526 may be helpful.
Does this TSB apply to all 2021 Toyota models?
Yes, this TSB specifically states that it applies to all 2021 model year Toyota vehicles, ensuring that proper floor mat retainer installation is performed during Pre-Delivery Service across the entire lineup.

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