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2021 Toyota Camry Battery Maintenance TSB

A Toyota manufacturer communication (TSB 10174901) addresses battery performance and warranty for new vehicles. It emphasizes the dealer's role in maintaining battery State-Of-Charge (SOC) before customer delivery to prevent issues and ensure proper battery life.

ByAhmet Topcu — Founder & Editor-in-Chief2021 Toyota Camry
2021 TOYOTA Camry — 2021 TOYOTA Camry manufacturer_communication
Editorial illustration generated for this article.
TSB 10174901NHTSA ID 10174901Toyota battery maintenance2021 Toyota Camry manufacturer_communicationbattery warranty coveragedischarged batterystate of chargeparasitic drainelectrical systemToyota dealer responsibility
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Why This Matters

Proper battery maintenance is crucial for the longevity and performance of your vehicle's electrical system. This manufacturer communication highlights factors that can impact battery health in new vehicles, particularly during storage, and outlines responsibilities to prevent early battery failure.

Understanding Battery Performance

Batteries in stored vehicles are exposed to conditions that can reduce their performance and service life. Key factors include the duration of storage, ambient temperature, parasitic drain from vehicle systems, and overall battery load. These elements collectively contribute to the battery's State-Of-Charge (SOC) and its ability to function optimally.

Dealer Responsibilities

Toyota explicitly states that it is the dealer's responsibility to maintain the specified State-Of-Charge (SOC) of a vehicle's battery while it is in stock. To prevent customer service concerns related to an undercharged battery during the initial weeks of ownership, all dealers are instructed to check the battery SOC and recharge it if necessary. This check and recharge must be completed no more than 48 hours before the vehicle is delivered to the customer.

What Owners Should Know

It's important for owners to understand that Toyota's policy does not extend warranty coverage to batteries that are discharged or fail due to a lack of maintenance. This underscores the importance of ensuring your vehicle's battery is properly charged at the time of delivery. If you experience battery issues shortly after purchasing a new 2021 Toyota vehicle, especially a 2021 TOYOTA Camry manufacturer_communication, it's advisable to discuss the pre-delivery battery maintenance with your dealership.

This 2021 TOYOTA Camry manufacturer_communication serves as a reminder that while batteries are robust, they require proper care, even before a vehicle leaves the dealership lot, to ensure optimal performance and avoid potential warranty exclusions.


Source: NHTSA ID 10174901

Frequently Asked Questions

What is the purpose of TSB 10174901?
TSB 10174901 is a Toyota manufacturer communication that outlines the importance of battery inspection and maintenance for new vehicles in storage. It clarifies dealer responsibilities for maintaining battery State-Of-Charge (SOC) before customer delivery to ensure optimal battery life and prevent warranty issues.
Does Toyota's warranty cover a discharged battery?
No, as a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries if the issue is due to a lack of maintenance. This is detailed in the manufacturer communication, TSB 10174901.
What should dealers do before delivering a new 2021 Toyota vehicle?
According to the 2021 TOYOTA Camry manufacturer_communication, dealers must check the battery's State-Of-Charge (SOC) and recharge it if necessary, no more than 48 hours before delivering the vehicle to the customer. This ensures the battery is in proper condition at the time of sale.
What factors can affect a new vehicle's battery while in storage?
Factors such as the storage period, ambient temperature, parasitic drain from vehicle systems, and battery load can all reduce a battery's performance and service life while a vehicle is in storage.

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