2023 BMW i7 Delivery Stop: Interaction Bar Issue

BMW AG has issued a significant communication, SIB 61 30 23, initiating a Delivery Stop for specific Model Year 2023-2024 BMW vehicles. This action, effective November 21, 2023, addresses an issue related to the vehicle's "Interaction Bar." This 2023 BMW i7 manufacturer_communication ensures that affected vehicles are not delivered to customers until the necessary repairs are performed.

What is a Delivery Stop?

A Delivery Stop is a measure taken by a manufacturer to temporarily halt the sale or delivery of new, certified pre-owned, or used vehicles that are still in dealer inventory. Unlike a traditional recall, which typically addresses vehicles already in customer hands, a Delivery Stop applies to vehicles that have not yet been sold or delivered. The purpose is to rectify a specific issue before the vehicle reaches the end-user, ensuring safety and quality standards.

The "Interaction Bar" Issue

The SIB 61 30 23 bulletin indicates that the Delivery Stop is due to an unspecified issue with the "Interaction Bar." While the exact nature of the fault or the function of the "Interaction Bar" is not detailed in the communication, it is deemed significant enough to warrant preventing vehicle delivery. The affected vehicles were produced between November 10, 2022, and March 28, 2023.

Important Warnings for Dealers and Owners

BMW has issued strict instructions regarding this Delivery Stop. Dealers are explicitly warned:

"Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."

This means any 2023 BMW i7 subject to this delivery stop cannot be sold or released to a customer until the required repair is completed. Furthermore, any parts associated with this issue cannot be sold or used as replacements until the delivery stop is resolved. This highlights the importance of addressing the underlying problem before the vehicle enters service.

How to Check if Your Vehicle is Affected

For dealers, affected vehicles will show an "Open" status when checked in systems such as AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. A comprehensive list of affected vehicles can also be found in the Inventory Campaign Details (ICD) under ROSS, as of November 22, 2023. This allows dealers to quickly identify and address any vehicles in their inventory that require attention before delivery.

What Owners Should Know

If you have a 2023 BMW i7 on order or are considering purchasing one manufactured within the specified dates (November 10, 2022 – March 28, 2023), it is advisable to contact your BMW dealer. They can check the vehicle's status using the campaign number SIB 61 30 23 and confirm if it is subject to this Delivery Stop. The bulletin states that it will be updated when additional information becomes available, indicating that details on the repair procedure will be provided soon.

Source: NHTSA ID: 10245424