2023 BMW i7 Delivery Stop: Interaction Bar

Important Warning: Do Not Deliver

BMW has issued a critical instruction regarding vehicles affected by Delivery Stop SIB 61 20 24. Dealers are explicitly advised: "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop."

This means that any vehicle identified as part of this delivery stop cannot be sold or released to a customer, regardless of its status (new, certified pre-owned, or used), until the necessary repair or update related to the Interaction Bar is performed. This measure is in place to ensure customer safety and satisfaction.

What is the 2023 BMW i7 Delivery Stop?

BMW AG has initiated a Delivery Stop, identified as SIB 61 20 24, effective August 12, 2024. This action targets specific Model Year 2023 BMW vehicles that were manufactured between November 10, 2022, and March 28, 2023. The reason for this 2023 BMW i7 Delivery Stop is an issue concerning the vehicle's "Interaction Bar."

A delivery stop is a proactive measure taken by a manufacturer to address a potential issue before vehicles reach customers or are sold. Unlike a recall, which often involves vehicles already in customer hands, a delivery stop prevents affected vehicles from being sold or delivered until the problem is resolved. The bulletin indicates that further information and updates will be provided as they become available.

Checking Your Vehicle's Status

For dealers and service centers, vehicles requiring this campaign will display an "Open" status when checked through BMW's internal systems. These systems include AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry. Additionally, a detailed list of affected vehicles can be found in the Inventory Campaign Details (ICD) under ROSS as of August 13, 2024. If you are considering purchasing a 2023 BMW i7 or 7 Series from the affected production period, it is advisable to have the dealer verify its status.

What This Means for Potential Buyers

If you are in the market for a new, certified pre-owned, or used 2023 BMW i7 or 7 Series, especially one produced within the November 10, 2022, to March 28, 2023, window, it's important to understand the implications of this delivery stop. Vehicles subject to SIB 61 20 24 cannot be sold or delivered until the underlying issue with the Interaction Bar is fully resolved. This ensures that any potential problem is fixed before the vehicle reaches its new owner, maintaining BMW's quality standards and customer safety. This 2023 BMW i7 Delivery Stop is a temporary hold, and once the repair is completed, the vehicles will be cleared for sale.

What is the BMW Interaction Bar?

The BMW Interaction Bar is a distinctive feature found in newer BMW models, including the 7 Series and i7. It is an illuminated, crystal-like strip that spans the width of the dashboard, extending into the door panels. More than just an aesthetic element, the Interaction Bar integrates various control functions and visual feedback into its surface.

This innovative design allows for touch-sensitive controls for climate settings, infotainment, and other vehicle functions. It also incorporates ambient lighting and can display visual cues for warnings or incoming calls, enhancing the overall user experience and interior ambiance. While the specific nature of the issue leading to Delivery Stop SIB 61 20 24 is not detailed in this bulletin, it pertains to this advanced component.

NHTSA Source Citation

This information is based on NHTSA Manufacturer Communication ID 11006744.