Service Bulletin

2022-2023 BMW Seat Module Software Error TSB

A manufacturer communication, NHTSA ID 10235187, addresses a software error in the seat module control unit of certain 2022-2023 BMW vehicles. This error can cause a loss of the seat's initialization function, impacting seat adjustments and related features.

ByAhmet Topcu — Founder & Editor-in-ChiefAutomated summary2023 BMW i7
2023 BMW i7 — 2023 BMW i7 manufacturer_communication
Editorial illustration generated for this article.
10235187BMW TSB 10235187BMW seat module control unitseat module software errorloss of initialization functionBMW i7 seat functionsBMW 740i seat moduleBMW X1 seat errorBMW 760i electrical system2022 BMW X1 software update
BMW 740i
2023
BMW 760i
2023
BMW X1
2022–2023

BMW has released a manufacturer communication, identified as NHTSA ID 10235187, concerning a software issue affecting the seat module control unit in certain 2022-2023 BMW vehicles. This technical service bulletin (TSB) addresses a potential problem where a software error can disrupt the normal operation of the seat functions. Owners of a 2023 BMW i7 manufacturer_communication related to this issue should be aware of its implications.

Symptoms

Owners may experience issues related to the seat's functionality. The primary symptom described is the "loss of the initialization function" for the seat. This means that the seat's ability to properly set or recall its initial position and other related functions may be impaired, potentially affecting comfort and usability.

Diagnosis / Trigger Conditions

The root cause of this issue is identified as a "software error" within the seat module control unit. This error prevents the module from correctly performing its initialization processes, which are crucial for the proper operation of the seat's various functions. While specific trigger conditions are not detailed in the summary, the problem stems from the software itself.

Repair Procedure Summary

Although the full repair procedure is not detailed in the summary, issues related to software errors in control units are typically resolved through a software update or reprogramming of the affected module. A BMW dealership would connect the vehicle to diagnostic equipment to identify the specific software version and then apply the necessary update to correct the error in the seat module control unit.

Owner Action

If you own a 2022-2023 BMW model, including the 2023 BMW i7, and experience any issues with your seat functions or suspect a problem related to the seat module, it is recommended to contact your authorized BMW dealership. They can check for applicable software updates or service actions related to this manufacturer communication, NHTSA ID 10235187. Since this is a software-related issue, it is generally covered under warranty.

Source: NHTSA ID 10235187

Frequently Asked Questions

What is the specific problem addressed by BMW TSB NHTSA ID 10235187?
The BMW TSB NHTSA ID 10235187 addresses a software error within the seat module control unit that can lead to the loss of the seat's initialization function in affected vehicles.
Which BMW models are affected by the seat module software error?
This issue affects certain 2022-2023 BMW models, including the BMW i7, 740i, X1, and 760i. Owners of a 2023 BMW i7 manufacturer_communication should consult their dealer.
What should I do if my BMW's seat functions are not working correctly?
If you experience problems with your BMW's seat functions, especially a loss of initialization, you should contact your local BMW dealership. They can diagnose the issue and perform any necessary software updates to the seat module control unit.
Is this a recall, or a manufacturer communication?
This is identified as a manufacturer communication (TSB - Technical Service Bulletin) and not a safety recall. However, it addresses a known software issue that affects vehicle functionality.

What BMW i7 owners report

Counted from the records in our database across 4 model years.

27
Owner complaints
15
Recalls
109
Service bulletins
4
Crashes reported
0
Fires reported
1
Injuries reported

The 2023 model year

8 complaints, the 2nd most of 4 model years on file. Owners reported 2 crashes, 0 fires and 0 injuries for this year, which also has 13 recalls on file.

Electrical System, the system this article covers, accounts for 11 of 27 complaints (41%), including 2 for 2023.

Complaints by model year

Model years with the most complaints for the BMW i7
20238
202415
20252
20262

Most-reported systems

  1. Service Brakes — 12
  2. Electrical System — 11
  3. Forward Collision Avoidance — 9
  4. Electronic Stability Control (Esc) — 4
  5. Hydraulic — 4

Latest recalls for the 2023 model year

  • 26V422000 — Service Brakes, Hydraulic (Jul 2026)
  • 26V096000 — Electrical System (Feb 2026)
  • 25V395000 — Electrical System (Jul 2025)
All 2023 recalls →

Recent owner reports about electrical system

The car warning flashes “drivetrain fault”. Then after about 5 seconds the car put itself into neutral and started to slow down. I pulled off to the side of the highway before it stopped on its own . I was not able to start the car back up.

2023 BMW i7 owner, Feb 2024

On 2023 BMW i7 while I was trying to park in a parking stall moving forwards at a very low speed in a shopping center( less than a 1 m/h) .

2023 BMW i7 owner, Oct 2023
Read owner complaints →

Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.

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