Service Bulletin

2023-2024 BMW i4, i5, i7 Coolant Valve Leak SIB 64 11 24

BMW Service Information Bulletin SIB 64 11 24 details a service action for 2023-2024 BMW i4, i5, and i7 models concerning potential coolant changeover valve leaks. This issue is primarily observed in very low outside temperatures, leading to coolant loss and requiring valve replacement.

Byeditor sarah mitchell2024 BMW i5
2024 BMW i5 — BMW i5 coolant changeover valve
Editorial illustration generated for this article.
SIB 64 11 24BMW i5 coolant changeover valveCoolant Changeover ValveCoolant leakBMW i4BMW i5BMW i7G26G60G70
BMW i4
2023–2024
BMW i7
2023–2024

BMW has issued Service Information Bulletin SIB 64 11 24 to address a potential issue with the coolant changeover valve in certain 2023-2024 BMW i4, i5, and i7 electric vehicles. This service action aims to prevent coolant leaks that can occur in very low outside temperatures.

The Issue: Coolant Changeover Valve Leak

Quality checks have revealed that the coolant changeover valve in affected vehicles may develop a leak. This issue is particularly prone to occurring under very low outside temperatures, specifically when temperatures are significantly lower than 32° F (0° C).

When this occurs, the vehicle may experience "coolant loss" due to the "Coolant Changeover Valve(s) is leaking". This condition necessitates a repair to maintain proper vehicle operation and prevent further issues.

Campaign Statuses and What They Mean

BMW uses specific statuses to indicate the condition and required action for this service campaign:

  • Status 40: This indicates that predictive analytics monitoring is active in the background, and the vehicle has not yet experienced any issues related to the coolant changeover valve. No immediate action is required at this time.
  • Status 00: This status signifies that predictive analytics monitoring is active, and a leak in the coolant changeover valve(s) has been detected, resulting in coolant loss. Vehicles with this status require the coolant changeover valve(s) to be replaced.

Repair Procedure Summary

The correction for this issue involves replacing all affected coolant changeover valves. The specific repair instructions vary depending on the number of valves present in the vehicle:

  • If the vehicle has one coolant changeover valve, technicians should follow Repair Instruction 64 12 790, which details the replacement of coolant changeover valve 2 for the high-voltage battery.
  • If the vehicle has more than one coolant changeover valve, technicians should follow Repair Instruction 17 61 625, also for replacing coolant changeover valve 2 for the high-voltage battery.

Required Parts

Dealers will use specific part numbers for the replacement parts and materials, which vary slightly by model:

For G26 only:

Part Number Description Quantity
64 11 9462114 Changeover valve 1

For G60 only:

Part Number Description Quantity
64 11 9 462 114 Changeover valve 3
07 14 7 283 812 Speed nut 2
07 14 8 837 399 ASA bolt 4
31 11 6 899 302 Multi-purpose bolt 10
07 14 8 840 397 ASA-Bolt (M14x1.5x85 ZNS3) 1

For G70 only:

Part Number Description Quantity
64 11 9 462 114 Changeover valve 1
07 14 7 283 812 Speed nut 2
07 14 8 837 399 ASA bolt 4
31 11 6 899 302 Multi-purpose bolt 10

Additionally, bulk supply materials such as HT-12 Antifreeze RTU (Part Number 83 19 5A32851) or BMW Antifreeze/Coolant concentrate (Part Number 83 19 2468442) will be used as needed.

Claim Information

Reimbursement for this service action is processed using Repair Code 0064330200 for "Gx BEV Replace coolant changeover valve". Applicable labor operations include 00 77 668 and 00 77 116 for replacing all coolant changeover valve(s).

What Owners Should Know

Vehicles that require this campaign to be completed will show an "Open" status when checked in AIR, AWP, Campaign Summary, or Warranty Vehicle Inquiry systems. Dealers are instructed to check their inventory for affected vehicles as soon as possible. It is important that this service action, identified by SIB 64 11 24, is completed before the first vehicle delivery to a customer or if the vehicle is already in the workshop for other services.


Source: NHTSA ID 11012093

Frequently Asked Questions

What is BMW Service Information Bulletin SIB 64 11 24 about?
BMW Service Information Bulletin SIB 64 11 24 addresses a potential issue where the coolant changeover valve in certain electric models may leak, especially in very cold temperatures, leading to coolant loss.
Which BMW models are affected by the coolant changeover valve issue?
This service action affects 2023-2024 BMW i4 Gran Coupe BEV (G26), i5 Sedan BEV (G60), and i7 Sedan BEV (G70) models, specifically those produced between February 9, 2023, and January 12, 2024.
What are the symptoms of a coolant changeover valve leak?
The primary symptom is "coolant loss" due to the "Coolant Changeover Valve(s) is leaking". This condition is more likely to occur when outside temperatures are significantly below 32° F (0° C).
How will my BMW dealer address the coolant changeover valve leak?
Your BMW dealer will replace all affected coolant changeover valves according to specific repair instructions (64 12 790 or 17 61 625) and use genuine BMW parts to resolve the issue.
Is there a specific part number for the replacement coolant changeover valve?
Yes, the primary part number for the changeover valve is 64 11 9462114, though other associated parts like speed nuts and bolts may also be replaced depending on your specific BMW i5 coolant changeover valve configuration.

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