2017-2025 Audi Headliner/Sunroof Rattle TSB 2044417/12

Symptoms

Owners of affected Audi vehicles may notice a persistent rattling noise originating from the headliner or sunroof area. This Audi Q8 headliner sunroof noise is often described as a distinct rattle that can be reproduced by applying pressure to the headliner around the sunroof's perimeter.

Technical Background

The root cause of the rattling noise is typically attributed to movement. This movement can occur either in the clips that secure the headliner to the sunroof frame or between different components of the sunroof frame itself. In production, Audi has addressed this by adding felt material to points of contact.

Diagnosis and Trigger Conditions

To accurately diagnose the Audi Q8 headliner sunroof noise, a technician will perform a test drive, ideally with the customer, to duplicate the noise. Applying pressure to various areas of the headliner around the sunroof's perimeter can help confirm the noise's source and pinpoint the exact location of the movement.

Repair Procedure Summary

Audi Technical Service Bulletin 70 24 92 2044417/12 outlines a specific procedure to eliminate the headliner and sunroof rattling. The repair involves several steps:

1. The headliner is carefully removed to access the underlying components.
2. Webbing adhesive tape (part number D 004350A2) is applied to the headliner clips.
3. These clips are then reinstalled.
4. Additional webbing adhesive tape is applied to the sunroof frame lip at each clipping point.
5. Further application of webbing adhesive tape is performed at two specific contact points on the front sunroof frame plates.
6. Finally, webbing adhesive tape is applied between the sections of the sunroof frame plates on both the right and left sides.
7. A final test drive is conducted to ensure the noise has been completely eliminated.

Required Parts

To perform this repair, the primary part required is:

• D 004350A2 - Webbing Adhesive Tape

Additional fasteners, bolts, nuts, and screws may be needed as per the repair manual and should be checked with the parts department.

Warranty Information

This repair is covered under Audi's New Vehicle Limited Warranty for up to 48 months or 50,000 miles, whichever comes first. The Service Number for this repair is 7084, with a Damage Code of 0020. Specific labor operations include:

• 7084 09XX or 7084 19XX: For headliner removal and reinstallation.
• 7084 4999 (30 TU): For applying fleece tape to headliner clips and sunroof frame plates.

Diagnostic time is recorded with code GFF (0 TU), with additional time for road tests prior (0121 0002, 10 TU) and after (0121 0004, 10 TU) the service procedure. It is important to note that if your vehicle is outside of the specified warranty period, this Technical Service Bulletin is for informational purposes only, meaning the repair cost may not be covered.

Important Warnings

This Technical Service Bulletin, 70 24 92 2044417/12, supersedes an earlier bulletin, Group 70 number 24-89, which was dated March 13, 2024. This update includes revised header information, additional model years, and corrected warranty claim types and labor operations.

Source: NHTSA ID 11002972