2021 Audi Service Action & Update Closure Notice

Audi has issued an important dealer communication, CAMPCLOSE_20251204_US, regarding the impending closure of several service actions and software updates. This notice, dated December 04, 2025, is directed at all dealer personnel to inform them that various campaigns will no longer be active after a specific date. Owners of affected 2021 Audi vehicles should be aware of these deadlines.

This communication outlines a series of service actions and updates that are reaching their official end. Once these actions are closed, dealers will no longer be able to submit claims for work performed under these specific campaigns. Understanding this 2021 Audi service action closure is crucial for any owner who might still need to address these items.

Important Dates and Deadlines

The primary purpose of this notice is to inform about the closure of these programs. The official closure date for all listed service actions and updates is December 31, 2025. This means that after this date, the campaigns will no longer be considered active by Audi.

Furthermore, there is a strict deadline for submitting any outstanding claims related to these actions. "All outstanding claims must be submitted in SAGA by January 31, 2026." After this date, claims will no longer be accepted in the system, and no further payments will be made to dealers for these specific services. This is a critical piece of information for both dealers and owners.

Closed Service Actions and Updates

The CAMPCLOSE_20251204_US notice details the following actions that are scheduled for closure. These include both 'Service Actions,' which typically address specific component issues, and 'Updates,' which often involve software revisions for various control modules.

These actions cover a range of components and systems, from critical control modules like the Gateway Control Module and ECM Software Update to specific hardware components such as the Exhaust Bracket and Rear Lid Auxiliary Tail Lamp. The Charge Level Indicator and Cooling System Flush & Coolant Replacement are also part of this 2021 Audi service action closure.

What This Means for Owners

For owners of 2021 Audi e-tron, Q5, RS 7, and RS 6 Avant vehicles, this closure notice signifies that if your vehicle has not yet received any of these specific service actions or updates, the window for having them performed under the original campaign terms is closing. While these are not recalls, they are manufacturer-initiated programs to address potential issues or improve vehicle performance.

If you believe your vehicle might be affected by any of the listed actions and you have not had them addressed, it is advisable to contact your authorized Audi dealer as soon as possible, well in advance of the December 31, 2025, closure date. After the claims submission deadline of January 31, 2026, it may be more difficult to have these services performed without incurring costs.

This notice serves as an important reminder to ensure all necessary manufacturer-recommended services and updates are completed within their designated timelines.

Source: NHTSA ID: 11027317