Bulletin de service

2019-2026 Audi Overhead View Camera Repair TSB 2076264/1

Audi has released Technical Service Bulletin (TSB) 2076264/1 addressing repair instructions for the Generation 3 overhead view camera in various 2019-2026 models. This bulletin outlines a multi-step diagnostic and repair process involving exterior mirror mountings and video cables.

Byeditor sarah mitchell2022 Audi e-tron
2022 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 11012509
TSB 2076264/1Audi overhead view camera repairoverhead view camera generation 3driver assist systems control unit J1121front camera R243rear camera R246left camera R244right camera R245exterior mirror mountingsvideo cables
Audi A6
2021–2025
Audi A6 allroad
2021–2025
Audi A7
2021–2025
Audi A7 e
2021–2022
Audi A8 L e
2021
Audi e-tron
2021, 2023
Afficher 14 de plus
Audi e-tron GT
2022–2025
Audi e-tron Sportback
2021–2022
Audi Q7
2021–2025
Audi Q8
2021–2025
Audi RS 6 Avant
2021–2025
Audi RS 7
2021–2025
Audi RS e-tron GT
2022–2024
Audi RS Q8
2021–2025
Audi S e-tron GT
2026
Audi S6
2021–2025
Audi S7
2021–2025
Audi S8
2021–2025
Audi SQ7
2021–2025
Audi SQ8
2021–2025

Audi has issued Technical Service Bulletin (TSB) 2076264/1 to address repair instructions for the Generation 3 overhead view camera system found in a wide range of 2019-2026 Audi models. This TSB is crucial for technicians to properly diagnose and rectify issues related to the overhead view camera, ensuring the correct functionality of driver assist systems.

This TSB specifically applies to vehicles equipped with the overhead view camera, Generation 3. Owners of affected Audi models who experience issues with their driver assist systems related to the overhead view camera should be aware of this bulletin.

Important Warnings for Owners and Technicians

This TSB includes critical advisories that must be followed:

  • "It is only permitted to perform this TSB if another TSB instructed you to refer to this TSB number or if you were requested to do so by Product Support."
  • "All video cables should only be replaced if the issue persists after replacing the exterior mirror mountings (refer to step 2)."
  • "The connectors must be unplugged from the faulty cable, but the cable must remain in the vehicle (also refer to parts bulletin 0-413)."
  • "Should the complaint persist after completing this TSB, please submit a technical repair query to Product Support."

Repair Procedure Summary

The repair procedure outlined in TSB 2076264/1 is a multi-step process designed to systematically address potential issues with the Audi overhead view camera repair. Technicians are instructed to follow these steps:

  1. Check Repair History: The first step involves reviewing the vehicle's repair history to determine if previous repairs related to this issue have already been performed. This helps avoid redundant work and ensures the correct next step is taken.
  2. Replace Exterior Mirror Mountings: If the issue has not been resolved, the next step is to replace both exterior mirror mountings. This procedure should be performed according to the detailed instructions provided in the Workshop Manual. The TSB notes that if this step has already been completed, technicians should proceed directly to step 3.
  3. Replace All Video Cables: If the problem with the Audi overhead view camera repair persists after replacing the exterior mirror mountings, all video cables connected to the driver assist systems control unit J1121 and the overhead view cameras must be replaced. This includes the front camera (R243), rear camera (R246), left camera (R244), and right camera (R245).

Required Parts and Tools

For the video cable replacement, specific components and diagrams are referenced:

  • Adapter Cables: Only adapter cables from ETKA diagram 971-805 should be used for the wiring harness in the vehicle interior. These connect to the front and rear cameras, and to the left door coupling point TTVL and the right door coupling point TTVR. Figure 1 in the TSB illustrates various adapter cable versions and their components (items 1-5 define adaptation, item 6 determines cable length).
  • Door Wiring Harnesses: The two door wiring harnesses must also be replaced. These include the wiring harness for the driver door (part number XXX.971.029.XX, referenced in diagrams 972-033 / 972-330) and the wiring harness for the front passenger door (part number XXX.971.030.XX, referenced in diagrams 972-035 / 972-350). Figure 3 provides a visual representation of these components.
  • Front Bumper Adapter Wiring Harness: An adapter wiring harness in the front bumper (part number XXX.971.192.X) for the front overhead view camera R243 also needs replacement, as shown in Figure 4 and referenced in diagrams 907-045 / 907-260.

Warranty Information

For vehicles still under warranty, the following details apply to claims related to TSB 2076264/1:

  • Claim Type: If the vehicle is outside of warranty, this TSB is for informational purposes only.
  • Service Number: 9083
  • Damage Code: 0040
  • Labor Operations:
    • Replace 2 exterior mirrors (A6, A7, A8): 6689 5699 (150 TU)
    • Replace 2 exterior mirrors (Q7): 6689 5699 (120 TU)
    • Replace 2 exterior mirrors (Q8): 6689 5699 (110 TU)
    • Replace 2 exterior mirrors (e-tron): 6689 5699 (120 TU)
    • Replace 2 exterior mirrors (e-tron GT): 6689 5699 (130 TU)
    • Repair overhead view camera: 9083 4199 (billed according to time required)
    • GFF (Guided Fault Finding): 0150 0060 (time stated on diagnostic protocol)
  • Claim Comment: As per TSB 2076264/1.

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual and are subject to review or audit by Audi Warranty.

Source: NHTSA ID 11012509

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Frequently Asked Questions

What is Audi TSB 2076264/1 about?
Audi TSB 2076264/1 provides repair instructions for the Generation 3 overhead view camera system, addressing issues that may affect driver assist functionalities in various 2019-2026 Audi models.
Which Audi models are affected by the overhead view camera issue?
This TSB applies to a wide range of 2019-2026 Audi models, including the A6, A7, A8, Q8, e-tron, and their performance and e-quattro variants, that are equipped with the Generation 3 overhead view camera.
What is the repair process for the Audi overhead view camera repair?
The repair process involves checking the vehicle's repair history, potentially replacing the exterior mirror mountings, and if the issue persists, replacing specific video cables connected to the driver assist systems control unit J1121 and the overhead view cameras (R243, R244, R245, R246).
Are there any special parts required for this repair?
Yes, the repair requires specific adapter cables from ETKA diagram 971-805, as well as new wiring harnesses for the driver door (XXX.971.029.XX), front passenger door (XXX.971.030.XX), and a front bumper adapter wiring harness (XXX.971.192.X) for the front camera R243.
What should I do if my Audi's overhead view camera problem continues after the TSB repair?
If the complaint persists even after the TSB 2076264/1 repair has been completed, Audi advises submitting a technical repair query to Product Support for further assistance.

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