2020-2025 Audi MIB3 Software Update TSB 2060523/3

Audi has released Technical Service Bulletin (TSB) 2060523/3, titled "MIB3: Software Update Instructions," to provide guidance for updating the MIB3 MMI system software. This bulletin, issued on August 9, 2024, supersedes previous TSB Group 91 number 23-63 dated January 27, 2023.

This TSB is crucial for ensuring that the MIB3 MMI system in affected vehicles receives necessary software updates. Owners of 2020-2025 Audi models, including the 2022 Audi e-tron, should be aware of this bulletin.

What is the MIB3 MMI System?

The MIB3 MMI system is Audi's third-generation modular infotainment platform. It was first introduced in the 2020 model year A4 and A5 models. Starting with the 2021 model year, all Audi vehicles are equipped with an MIB3 system, making this Audi MIB3 software update widely applicable.

Why This Update is Important

This Technical Service Bulletin (TSB) 2060523/3 addresses situations where a customer's vehicle, equipped with an MIB3 MMI system, requires a software update. The update ensures optimal performance and addresses any underlying issues that necessitate a software revision.

Required Tools and Materials

To perform the Audi MIB3 software update, technicians will need specific equipment:

• ODIS Tester: This diagnostic tool is essential for communicating with the vehicle's systems.
• SVM Code: A specific SVM code is required to initiate and validate the software update.
• MIB3 Software Update on USB Flash Drive: The update software must be loaded onto a USB flash drive. This drive must be formatted as "NTFS" to ensure proper functionality. Technicians can download the software from the MirrorServer using the SD Creator Program.

Important Notice

It is critical to use a USB flash drive instead of an SD card for MIB3 vehicles. Do not attempt the update with a USB SD card reader and an SD card. The USB flash drive must be formatted as "NTFS" by selecting "NTFS" from the "File Format" dropdown in the SD Creator ribbon.

Software Update Procedure Summary

The software update process typically takes between 45 to 75 minutes, including 15-45 minutes for the software update itself and 30 minutes for the SVM process. There are two primary methods for performing the update.

General MMI Software Update Process (Method 1)

This is the standard procedure for the Audi MIB3 software update:

1. Deactivate Bluetooth or Wi-Fi connections in the ODIS tester.
2. Connect the diagnostic head to the vehicle using a USB cable.
3. Open the "Flash" feature in ODIS, then click "SVM code input" and "Perform check."
4. Enter the SVM code for the update. The system will verify its applicability to the vehicle.
5. Insert the prepared Update USB flash drive into the USB port in the vehicle's center console. The ODIS tester will guide the technician through the update, configure the new software, and report the build status to the server. Always follow the commands displayed on the tester screen.

Handling a Cancelled Update (Method 2)

If the update process is cancelled, a manual method can be used:

1. Enter the red engineering menu by touching the screen with two fingers in the top right corner of the MMI display.
2. Use the volume control to navigate the red engineering menu. Select "Update" and choose the USB as the source for the update medium.
3. All control units scheduled for update will be displayed. Scroll down and initiate the update.
4. After a successful manual update, perform the SVM code again using the ODIS tester. This ensures proper configuration and reports the new vehicle configuration to the SVM server.

Related Technical Service Bulletins

For more information regarding the SD Creator tool, refer to TSB 2047812, titled "00 SD Creator: how to set up and use the SD Creator for obtaining vehicle software updates via the MirrorServer." This document provides essential details on preparing the USB flash drive with the necessary software.

Warranty Information

For warranty claims related to this Audi MIB3 software update, technicians should refer to the warranty claiming instructions provided in the referring TSBs.

NHTSA ID: 11007258