2017-2024 Audi Suspension Fault DTCs B200FF0-B200FF5 TSB

Owners of certain 2017-2024 Audi vehicles may experience warning messages related to the suspension system. This issue is addressed by Audi Technical Service Bulletin (TSB) 43 24 81 2067531/3, which supersedes TSB Group 43 number 23-72 dated May 19, 2023. This bulletin provides a service procedure for clearing specific Diagnostic Trouble Codes (DTCs) that indicate an internal malfunction within the J775 suspension control unit, helping to resolve the Audi e-tron suspension fault and similar issues across various Audi models.

Revision History

This Technical Service Bulletin has undergone several revisions:

Revision	Date	Purpose
3	February 9, 2024	Revised header (Updated Model Year)
2	May 19, 2023	Revised header (Added Model Year)
1	July 12, 2022	Initial publication

Symptoms

Customers might observe specific messages displayed in the instrument cluster. These include the warnings: "Air suspension: system fault" or "Shock absorber system/suspension". These messages indicate a potential problem with the vehicle's air suspension or shock absorber system.

Fault Codes / DTCs

When these symptoms occur, workshop findings typically show one or more of the following Diagnostic Trouble Codes (DTCs) logged as static in the J775 suspension control unit (diagnostic address 0074):

• B200FF0: Internal malfunction.
• B200FF1: Internal malfunction.
• B200FF3: Internal malfunction.
• B200FF4: Internal malfunction.
• B200FF5: Internal malfunction.

Diagnosis / Trigger Conditions

These DTCs are specifically logged as static in the J775 suspension control unit (diagnostic address 0074). If these codes are present after initial diagnostic checks, the service procedure outlined in TSB 43 24 81 2067531/3 should be followed to attempt to clear them.

Repair Procedure Summary

The service procedure aims to clear the static DTCs by initiating a bus sleep mode in the vehicle. This process involves several steps:

1. Unplug the diagnostic connector from the vehicle.
2. Switch off the ignition.
3. Lock the vehicle, ensuring all doors, the hood, and the rear lid are closed.
4. Wait until the vehicle has entered bus sleep mode. This allows the control units to power down completely.
5. Unlock the vehicle.
6. Plug the diagnostic connector back into the vehicle.
7. Switch on the ignition.
8. Attempt to erase the DTCs using a diagnostic tool. If the DTCs remain static after this procedure, further instructions in Guided Fault Finding should be followed to address the underlying Audi e-tron suspension fault or similar issues.

Warranty Information

This service is covered under warranty for eligible vehicles. The specific details are as follows:

Field	Detail
Claim Type	110 Up to 48 Months/50,000 miles. G10 for CPO Covered vehicles – Verify Owner. Use applicable claim types. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only.
Service Number	4316
Damage Code	0040
Labor Operations	Check vehicle (initiate bus sleep mode) - 0689 0199 (20 TU)
Diagnostic Time	GFF - 0150 0000 (Time stated on the diagnostic protocol, Max 50 TU)
Road test prior to the service procedure	No allowance (0 TU)
Road test after the service procedure	No allowance (0 TU)
Claim Comment	As per TSB 2067531/3

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty.

NHTSA ID: 10249216