2021-2022 Audi e-tron P060C00 Drive System Malfunction

Owners of 2021-2022 Audi e-tron vehicles may experience a specific issue related to the vehicle's drive system. This condition is characterized by a warning message appearing in the driver information center.

Symptoms

If your 2021-2022 Audi e-tron is affected, you will likely observe the following:

• A fault message stating "Drive System Malfunction" appears in the driver information center.

Fault Codes / DTCs

When diagnosing the Audi e-tron P060C00 fault, technicians may find the following Diagnostic Trouble Code (DTC) stored in the Engine Control Module (ECM), also known as J623 (address word 0001):

• DTC P060C00: "Internal Control Module Main Processor Performance"

This primary DTC may be accompanied by one of the following symptom codes:

• 38462
• 39721
• 32061
• 32326
• 40870
• 29391

Technical Background

The root cause of this Audi e-tron P060C00 fault is identified as a software issue within the Engine Control Unit (J623), which is located at diagnostic address 0001. Audi has implemented improved software in production vehicles to prevent this issue.

Important Warnings for Service

When performing the software update, it is crucial to follow a specific safety procedure to prevent damage to high-voltage components:

• To prevent the high-voltage battery from charging during the software update, the high-voltage charging cable on vehicles with high-voltage components must be unplugged BEFORE the SVM code is entered. Charging the high-voltage battery during a software update can cause damage to the high-voltage components.

Repair Procedure Summary

The repair for the "Drive System Malfunction" involves updating the software of the Engine Electronics Control Unit (J623). This process requires using the Software Version Management (SVM) system.

1. Technicians must first follow the instructions outlined in TSB 2011732, which details the procedures for SVM operating instructions.
2. The Engine Electronics Control Unit (J623) is then updated using a specific SVM action code.

Required Tools or Parts

To perform the software update, the following information and components are relevant:

• SVM Action Code: 01A307
• Old Software Part Numbers (or lower): 4KE907558 (version 0002), 4KE907558C (version 0001)
• New Software Part Numbers (or higher): 4KE907558 (version 0003), 4KE907558C (version 0003)

Warranty Information

This repair is generally covered under warranty for vehicles up to 48 months or 50,000 miles. For Audi Certified Pre-Owned (CPO) vehicles, coverage is under G10, subject to owner verification. If the vehicle is outside of warranty, this Technical Service Bulletin serves as informational guidance only.

• Service Number: 9370
• Damage Code: 0039
• Labor Operations: Software update (0151 0000, 50 Time Units), Diagnostic Time (0150 0000, Max 30 Time Units).
• Claim Comment: As per TSB 2068931/1.

All warranty claims must adhere to the Audi Warranty Policies and Procedures Manual.

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Source: NHTSA ID: 10231588, TSB 2068931/1