Service Bulletin

2021-2023 Audi Active Lane Assist Malfunction DTC U112300

Audi has issued Technical Service Bulletin 96 24 00 2061932/8 for 2021-2023 Audi models experiencing 'Audi Active Lane Assist: fault!' or 'Traffic Jam Assist: unavailable!' messages and DTC U112300. The fix involves replacing the capacitive steering wheel.

Byeditor david chen2022 Audi A5
2022 Audi A5 — Audi Active Lane Assist malfunction
Editorial illustration generated for this article.
U11230096 24 00 2061932/824-922061932Traffic Jam Assist: unavailable!Audi Active Lane Assist: fault!Front camera R242Distance regulation control module J428capacitive steering wheelAudi Active Lane Assist malfunction DTC U112300
Audi A4
2021–2023
Audi A4 allroad
2021–2023
Audi A5
2021, 2023
Audi Q5
2021–2023
Audi Q5 e
2021, 2023
Audi RS 5
2021–2023
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Audi S4
2021–2023
Audi S5
2021–2023
Audi SQ5
2021–2023

Audi has released Technical Service Bulletin (TSB) 96 24 00 2061932/8, dated July 17, 2024, to address issues with the Active Lane Assist and Traffic Jam Assist systems in various 2021-2023 Audi models. This TSB supersedes previous bulletin Group 96 number 24-92, dated February 20, 2024, and provides updated information regarding the condition and repair procedure. Owners experiencing an Audi Active Lane Assist malfunction should review this information.

This bulletin specifically targets instances where the driver assistance systems become unavailable, often accompanied by specific diagnostic trouble codes (DTCs).

Symptoms

Owners of affected Audi vehicles may observe the following messages displayed on the instrument cluster:

  • "Traffic Jam Assist: unavailable!"
  • "Audi Active Lane Assist: fault!"

When these messages appear, both the Traffic Jam Assist and Audi Active Lane Assist functions will be unavailable or cannot be activated. This indicates an Audi Active Lane Assist malfunction that requires attention.

Fault Codes / DTCs

When diagnosing this condition, technicians will find Diagnostic Trouble Code (DTC) U112300 stored in one of two control modules:

DTC Code Description Module Symptom Condition Frequency Address Word
U112300 Databus error value received Front camera, R242 1123220 Active/Static Any 00A5
U112300 Databus error value received Front camera, R242 1123220 Passive/Sporadic >= 5 00A5
U112300 Databus error value received Distance regulation control module, J428 2153 Active/Static Any 0013
U112300 Databus error value received Distance regulation control module, J428 2153 Passive/Sporadic >= 5 0013

Diagnosis

Workshop findings indicate that the complaint is typically active or static and can be consistently reproduced. The presence of DTC U112300, especially with a frequency counter greater than or equal to 5 for passive/sporadic errors, points to a databus communication issue affecting the front camera (R242) or the distance regulation control module (J428).

Important Warnings

Audi emphasizes the importance of proper diagnosis and repair. A notice within TSB 96 24 00 2061932/8 states:

"Try to reproduce the customer complaint (based on the description/cause of the issue), so that it can be clearly assigned to this TPI. The following repair must only be carried out if all the criteria (model/type, chassis number, engine/motor and gearbox code, PR number(s), part number, software version, code etc.) apply exactly. Otherwise, this solution will not eliminate the problem, and repeat repairs may be necessary. In such a case, we may reject the warranty claim and charge back the cost of the parts."

This means that simply replacing parts without confirming the exact conditions and DTCs may not resolve the Audi Active Lane Assist malfunction and could lead to warranty claim rejections.

Repair Procedure Summary

To resolve the Audi Active Lane Assist malfunction and clear DTC U112300, the recommended repair is to replace the capacitive steering wheel. This procedure should be performed according to the detailed instructions provided in the official Audi repair manual. The repair involves removing and reinstalling the steering wheel and may also require charging the vehicle's battery.

Warranty Information

For vehicles still under warranty, claims should be submitted in accordance with the Audi Warranty Policies and Procedures Manual. The TSB specifies the following codes for warranty claims related to this issue:

  • Service Number: 4810
  • Damage Code: 0040
  • Claim Comment: As per TSB 2061932/8

If the vehicle is outside of its warranty period, this Technical Service Bulletin is for informational purposes only, and repair costs may not be covered.

Owner Action

If your 2021-2023 Audi is displaying "Traffic Jam Assist: unavailable!" or "Audi Active Lane Assist: fault!" messages, it is recommended to schedule an appointment with an authorized Audi service center. Inform them about the specific messages you are seeing and mention Technical Service Bulletin 96 24 00 2061932/8. The technicians will perform a diagnostic scan to confirm the presence of DTC U112300 and carry out the necessary repair.

NHTSA ID: 11005981

Frequently Asked Questions

What does 'Audi Active Lane Assist: fault!' mean?
This message indicates a malfunction in your Audi's Active Lane Assist system, which helps keep the vehicle centered in its lane. It often appears alongside 'Traffic Jam Assist: unavailable!' and is linked to DTC U112300.
What is DTC U112300 in Audi vehicles?
DTC U112300 signifies a 'Databus error value received.' This code can be stored in the front camera (R242) or the distance regulation control module (J428), indicating a communication issue affecting driver assistance systems like Active Lane Assist and Traffic Jam Assist.
How is the Audi Active Lane Assist malfunction fixed?
According to Audi TSB 96 24 00 2061932/8, the recommended repair for this malfunction and DTC U112300 is to replace the capacitive steering wheel. This should be performed by an authorized Audi service technician following the repair manual instructions.
Which Audi models are affected by TSB 96 24 00 2061932/8?
This TSB applies to various 2021-2023 Audi models, including the A4, A4 allroad, S4, A5, S5, RS 5, Q5, Q5 e, and SQ5, that are experiencing the Active Lane Assist or Traffic Jam Assist malfunction.

Other revisions of this TSB

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