Mazda CX-5 Service Bulletins

601 manufacturer communications on file.

• November 27, 2025•Document ID: 11026354

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-056-25

  Date Added:

  December 5, 2025

  Manufacturer:

  MAZDA

  Summary

  When inspected, the differential or PTO oil is dark or black. This is considered normal and NO repair should be performed. During production, differential ring and pinion gears receive a manganese phosphate coating (commonly referred to as black oxide). This coating forms a porous, oil-retentive surface that improves boundary lubrication and reduces adhesive wear during initial contact cycles. Designed as a sacrificial layer, it is gradually removed under load throughout the break-in process. As a result, after the first few hundred miles, or at the initial gear oil service interval, the lubricant may appear darkened by the worn-off coating. It will contain trace ferrous particles from the normal run-in of the gear teeth and bearing surfaces. This condition is expected and does not, by itself, indicate an issue with the differential or PTO gears.

  Associated Products (36)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 16 more
  Associated Documents

  • DownloadMC-11026354-0001.pdf↗
• November 26, 2025•Document ID: 11026353

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  SA-055-25

  Date Added:

  December 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.

  Associated Products (40)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 20 more
  Associated Documents

  • DownloadMC-11026353-0001.pdf↗
• November 19, 2025•Document ID: 11026347

  Service Bulletin/Repair Instructions
  WHEELS

  Mfr Comm. #:

  SA-020-25a

  Date Added:

  December 5, 2025

  Manufacturer:

  MAZDA

  Summary

  There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

  Associated Products (37)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 17 more
  Associated Documents

  • DownloadMC-11026347-0001.pdf↗
• November 18, 2025•Document ID: 11026348

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-040-25a

  Date Added:

  December 5, 2025

  Manufacturer:

  MAZDA

  Summary

  A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7 is colored Red and ATF-FZ is colored Blue. ATF-A7 includes UV-reactive dye (see "Fluorescence Example" below). There is NO interchangeability between ATF-A7 and ATF-FZ. For CX-30, Mazda3, and CX-5, some 2.5L and all 2.5T engines still use ATF-FZ. Verify the type of ATF according to what is in MGSS (TRANSMISSION/TRANSAXLE TECHNICAL DATA) or what is marked on the dipstick (see "ATF-A7 Identification" below).

  Associated Products (16)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda Mazda3
  Associated Documents

  • DownloadMC-11026348-0001.pdf↗
• November 8, 2025•Document ID: 11026350

  Service Bulletin/Repair Instructions
  POWER TRAIN; WHEELS; STEERING; SUSPENSION

  Mfr Comm. #:

  SA-051-25

  Date Added:

  December 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure.

  Associated Products (39)

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  Associated Documents

  • DownloadMC-11026350-0001.pdf↗
• November 6, 2025•Document ID: 11026351

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  SA-052-25

  Date Added:

  December 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. Examples of residue or seepage that may not be considered a leak and that may not require repair based on splash shield inspection.

  Associated Products (37)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 17 more
  Associated Documents

  • DownloadMC-11026351-0001.pdf↗
• October 25, 2025•Document ID: 11025007

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  SSPD5 Parts Warranty a

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class. Please review this entire communication in regards to updated coverage for Special Service Program SSPD5 and vehicles out of Powertrain Warranty. Parts & Warranty Information and Dealer FAQ’s on Mazda Global Service Support (MGSS) have been updated. • Update August 2025: The Court has clarified that under the settlement agreement, the Mazda Powertrain Limited Warranty Extension includes coverage for 7 years, 84,000 miles for all Powertrain components in the Warranty Booklet under the Powertrain Limited Warranty Parts List (i.e. without restriction to engine issues, oil consumption or valve stem seal issues). • Vehicles are covered only for valve stem seal related repairs for an additional 12,000 miles (96,000 miles total) if the vehicle is presented to a Mazda dealer by October 15, 2025. The overall Mazda Powertrain Limited Warranty Extension (i.e., for all other powertrain warranty repairs) does not apply to this coverage period. • Reimbursement for paid repairs prior to August 2025: Reimbursement will also be provided for any Class Member who was denied Powertrain Limited Warranty coverage and paid out-of-pocket for a qualifying Powertrain Limited Warranty repair during the applicable period of the SSPD5 campaign. The customer will need to go to https://www.mazdavalvestemsealsettlement.com/ to file a claim and contact JND Legal Administration with questions regarding reimbursement. • All Mazda warranty limitations apply to SSPD5 including branded vehicles, W-1, total loss, salvage, rebuilt, etc.. and all other limitations as outlined in the Dealer FAQ’s and Mazda Warranty Policies and Procedures 3.26.

  Associated Products (7)

  2022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11025007-0001.pdf↗
• October 25, 2025•Document ID: 11025006

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  SSPD5 Dlr Ltr d

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class. Please review this entire communication in regards to updated coverage for Special Service Program SSPD5 and vehicles out of Powertrain Warranty. Parts & Warranty Information and Dealer FAQ’s on Mazda Global Service Support (MGSS) have been updated. • Update August 2025: The Court has clarified that under the settlement agreement, the Mazda Powertrain Limited Warranty Extension includes coverage for 7 years, 84,000 miles for all Powertrain components in the Warranty Booklet under the Powertrain Limited Warranty Parts List (i.e. without restriction to engine issues, oil consumption or valve stem seal issues). • Vehicles are covered only for valve stem seal related repairs for an additional 12,000 miles (96,000 miles total) if the vehicle is presented to a Mazda dealer by October 15, 2025. The overall Mazda Powertrain Limited Warranty Extension (i.e., for all other powertrain warranty repairs) does not apply to this coverage period. • Reimbursement for paid repairs prior to August 2025: Reimbursement will also be provided for any Class Member who was denied Powertrain Limited Warranty coverage and paid out-of-pocket for a qualifying Powertrain Limited Warranty repair during the applicable period of the SSPD5 campaign. The customer will need to go to https://www.mazdavalvestemsealsettlement.com/ to file a claim and contact JND Legal Administration with questions regarding reimbursement. • All Mazda warranty limitations apply to SSPD5 including branded vehicles, W-1, total loss, salvage, rebuilt, etc.. and all other limitations as outlined in the Dealer FAQ’s and Mazda Warranty Policies and Procedures 3.26.

  Associated Products (7)

  2022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11025006-0001.pdf↗
• October 25, 2025•Document ID: 11025005

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  SSPD5 Dlr Ltr c

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  SPECIAL SERVICE PROGRAM - SSPD5 - WARRANTY EXTENSION - MULTI-MODEL - VALVE STEM SEALS CLASS ACTION In conjunction with a Class Action Settlement, Mazda Motor Corporation has decided to conduct an extension of the Engine powertrain warranty related to excessive oil consumption. In addition, there is a Reimbursement Program, for limited qualifying out-of-pocket expenses (prior oil changes and additional oil purchased before the normal oil change interval due to oil consumption concerns) on certain CX-9, CX-5, Mazda6, Mazda3, and CX-30 vehicles equipped with a 2.5L turbocharged engine with the affected valve stem seals. For all Mazda dealers, an FAQ document for this Class Action Settlement and all documents for SSPD5 will be available on Mazda Global Service Support (MGSS) on or before May 13, 2024 concurrent with notification to the Settlement Class. Please review this entire communication in regards to updated coverage for Special Service Program SSPD5 and vehicles out of Powertrain Warranty. Parts & Warranty Information and Dealer FAQ’s on Mazda Global Service Support (MGSS) have been updated. • Update August 2025: The Court has clarified that under the settlement agreement, the Mazda Powertrain Limited Warranty Extension includes coverage for 7 years, 84,000 miles for all Powertrain components in the Warranty Booklet under the Powertrain Limited Warranty Parts List (i.e. without restriction to engine issues, oil consumption or valve stem seal issues). • Vehicles are covered only for valve stem seal related repairs for an additional 12,000 miles (96,000 miles total) if the vehicle is presented to a Mazda dealer by October 15, 2025. The overall Mazda Powertrain Limited Warranty Extension (i.e., for all other powertrain warranty repairs) does not apply to this coverage period. • Reimbursement for paid repairs prior to August 2025: Reimbursement will also be provided for any Class Member who was denied Powertrain Limited Warranty coverage and paid out-of-pocket for a qualifying Powertrain Limited Warranty repair during the applicable period of the SSPD5 campaign. The customer will need to go to https://www.mazdavalvestemsealsettlement.com/ to file a claim and contact JND Legal Administration with questions regarding reimbursement. • All Mazda warranty limitations apply to SSPD5 including branded vehicles, W-1, total loss, salvage, rebuilt, etc.. and all other limitations as outlined in the Dealer FAQ’s and Mazda Warranty Policies and Procedures 3.26.

  Associated Products (7)

  2022 Mazda CX-302022 Mazda Mazda32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11025005-0001.pdf↗
• October 23, 2025•Document ID: 11024994

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-007-25b

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery.

  Associated Products (39)

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  Associated Documents

  • DownloadMC-11024994-0001.pdf↗
• October 17, 2025•Document ID: 11024997

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-029-25a

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure.

  Associated Products (26)

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  Associated Documents

  • DownloadMC-11024997-0001.pdf↗
• October 8, 2025•Document ID: 11025009

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-047-25

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.

  Associated Products (33)

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  Associated Documents

  • DownloadMC-11025009-0001.pdf↗
• October 7, 2025•Document ID: 11024996

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-012-25c

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (34)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 14 more
  Associated Documents

  • DownloadMC-11024996-0001.pdf↗
• October 2, 2025•Document ID: 11024999

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-044-25

  Date Added:

  November 5, 2025

  Manufacturer:

  MAZDA

  Summary

  For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

  Associated Products (39)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 19 more
  Associated Documents

  • DownloadMC-11024999-0001.pdf↗
• September 30, 2025•Document ID: 11023703

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-043-25

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view [Gen 6 vehicles] B14F0:92 - General temporary failure in forward sensing camera (FSC) [Gen 7 vehicles built on or before March 2, 2019] No DTC - Warning Message only [Gen 7 vehicles built after March 2, 2019] DTC C1001:92 or B14F0:92 set as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. In some cases the customer may have a concern with the Lane Departure Warning System (LDWS) and/or High Beam Control system (HBC). In other cases this DTC might be found without a related customer concern.

  Associated Products (39)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 19 more
  Associated Documents

  • DownloadMC-11023703-0001.pdf↗
• September 30, 2025•Document ID: 11023702

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-042-25

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface.

  Associated Products (39)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 19 more
  Associated Documents

  • DownloadMC-11023702-0001.pdf↗
• September 9, 2025•Document ID: 11023700

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-25c

  Date Added:

  October 3, 2025

  Manufacturer:

  MAZDA

  Summary

  Mazda Connected Services - Frequently Asked Questions

  Associated Products (34)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 14 more
  Associated Documents

  • DownloadMC-11023700-0001.pdf↗
• August 28, 2025•Document ID: 11022629

  Service Campaign
  UNKNOWN OR OTHER

  Mfr Comm. #:

  ONP10 Dlr Ltr

  Date Added:

  September 4, 2025

  Manufacturer:

  MAZDA

  Summary

  Subject: Puerto Rico specification vehicles do not have Connected Vehicle Services (CV) Owner Notification Program ONP10 – 2025MY Mazda CX-5, Mazda3, CX-70, CX-90 Dear Mazda Dealer Colleagues, Mazda Motor Corporation has decided to conduct an Owner Notification Program (ONP) on certain 2025 Mazda Corporate and Retail Fleet vehicles. There are 199 vehicles in this campaign and no Mazda Retail vehicles in dealer stock or sold new, used or CPO are affected. Subject VIN and Production date ranges: Model and Quantity affected Subject VIN range Various non-sequential VIN’s for these models * Only specific vehicles with ONP10 listed in Warranty Vehicle Inquiry are affected Concern Outline: 199 Puerto Rico specification vehicles were sold and registered in the United States as both Corporate vehicles (75) and Rental Fleet vehicles (124). These vehicles do not have Connected Vehicle Services (CV) available, which also means these vehicles cannot be connected to the MyMazda App to use various features like remote start.

  Associated Products (4)

  2025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda3
  Associated Documents

  • DownloadMC-11022629-0001.pdf↗
• August 27, 2025•Document ID: 11022744

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  SA-040-25

  Date Added:

  September 5, 2025

  Manufacturer:

  MAZDA

  Summary

  A New Automatic Transmission Fluid (ATF-A7) is being used for some 2023-2026 models. ATF-A7 is an extremely low viscosity formulation with low friction to achieve best-in-class fuel economy and driving performance. For easy identification, ATF-A7 is colored Red and ATF-FZ is colored Blue. There is NO interchangeability between ATF-A7 and ATF-FZ. For CX-30, Mazda3, and CX-5, some 2.5L and all 2.5T engines still use ATF-FZ. Verify the type of ATF according to what is in MGSS (TRANSMISSION/TRANSAXLE TECHNICAL DATA) or what is marked on the dipstick (see below).

  Associated Products (16)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32023 Mazda CX-302023 Mazda Mazda3
  Associated Documents

  • DownloadMC-11022744-0001.pdf↗
• August 22, 2025•Document ID: 11022742

  Service Bulletin/Repair Instructions
  STRUCTURE:BODY; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-039/25

  Date Added:

  September 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

  Associated Products (39)

  2026 Mazda CX-302026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-30+ 19 more
  Associated Documents

  • DownloadMC-11022742-0001.pdf↗