Mazda CX-5 Service Bulletins

601 manufacturer communications on file.

• May 16, 2025•Document ID: 11019178

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-25a

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Frequently Asked Questions (FAQ) for Mazda Connected Services.

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11019178-0001.pdf↗
• May 16, 2025•Document ID: 11019177

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-012-25a

  Date Added:

  June 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11019177-0001.pdf↗
• April 30, 2025•Document ID: 11017479

  Service Bulletin/Repair Instructions
  LANE DEPARTURE: BLIND SPOT DETECTION; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-004-25a

  Date Added:

  May 2, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience "Blind Spot Monitoring Sensor(s) Blocked" displayed in the instrument cluster while driving over 37 mph {60 km/hr.} in areas without structures or buildings around the vehicle. This may be caused by a partial defect in the blind spot monitoring (BSM) control module. To eliminate this concern, the blind spot monitoring (BSM) control module has been modified.

  Associated Products (4)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-52022 Mazda CX-5
  Associated Documents

  • DownloadMC-11017479-0001.pdf↗
• April 25, 2025•Document ID: 11017699

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  07-004-25

  Date Added:

  May 3, 2025

  Manufacturer:

  MAZDA

  Summary

  A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. “Mazda Air Cooling Coil Coating” is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.

  Associated Products (25)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-52021 Mazda CX-32021 Mazda CX-30+ 5 more
  Associated Documents

  • DownloadMC-11017699-0001.pdf↗
• April 16, 2025•Document ID: 11017697

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-020-25

  Date Added:

  May 3, 2025

  Manufacturer:

  MAZDA

  Summary

  There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

  Associated Products (31)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-52022 Mazda CX-302022 Mazda CX-5+ 11 more
  Associated Documents

  • DownloadMC-11017697-0001.pdf↗
• March 21, 2025•Document ID: 11016237

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ENGINE

  Mfr Comm. #:

  SA-017-25

  Date Added:

  April 1, 2025

  Manufacturer:

  MAZDA

  Summary

  Frequently Asked Questions (FAQ)

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11016237-0001.pdf↗
• March 20, 2025•Document ID: 11016235

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-016-25

  Date Added:

  April 1, 2025

  Manufacturer:

  MAZDA

  Summary

  The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.

  Associated Products (21)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda CX-92022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-9+ 1 more
  Associated Documents

  • DownloadMC-11016235-0001.pdf↗
• March 13, 2025•Document ID: 11016199

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  01-003-25

  Date Added:

  April 1, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a check engine light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: Engine takes longer to warm up. Engine temperature gauge fluctuates. Low coolant temperature indicator (blue) light stays on longer or turns on while driving. Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable to this service information. If DTC P2B61:00 (Coolant control valve circuit range/performance) accompanies DTC P0126:00, this TSB is not applicable. Diagnose DTCs according to the instructions on MGSS online.

  Associated Products (13)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11016199-0001.pdf↗
• March 11, 2025•Document ID: 11016300

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  SSPD8 Repair

  Date Added:

  April 2, 2025

  Manufacturer:

  MAZDA

  Summary

  SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline:On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle.This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.

  Associated Products (13)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11016300-0001.pdf↗
• March 11, 2025•Document ID: 11016299

  Warranty Program/Extension
  ENGINE

  Mfr Comm. #:

  SSPD8 FC

  Date Added:

  April 2, 2025

  Manufacturer:

  MAZDA

  Summary

  SSPD8 - SPECIAL SERVICE PROGRAM WARRANTY EXTENSION - MULTI-MODEL - CHECK ENGINE LIGHT ON WITH DTC P0126:00.Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) to extend the warranty coverage for a specific repair of the fail-safe thermostat in the coolant control valve on certain CX-5, Mazda3, CX-3, Mazda6 and CX-30 vehicles that are equipped with the suspected coolant control valve. The warranty coverage for a specific repair of fail-safe thermostat has been extended to 15 years (180 months) /150,000 miles (240,000 km) whichever comes first, from the original warranty start date. Concern Outline:On certain subject vehicles, the check engine light is illuminated with DTC P0126:00 (Thermostat stuck open) stored in memory and one or more of the following symptoms may occur: Engine takes longer to warm up, Engine temperature gauge fluctuates, Low coolant temperature indicator (blue) light stays on longer or turns on while driving, Poor heater performance, especially at idle.This is a warranty extension for the specified repair only. Inspection and replacement of non-failed parts will not be eligible for reimbursement under this SSP to the dealer or customer. This program extends the warranty period for actual failures due to defects in workmanship or materials in accordance with the Mazda Warranty Policy and Procedures. If a customer arrives at your dealership with the concern described, please repair under this Special Service Program.

  Associated Products (13)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-302023 Mazda CX-52023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11016299-0001.pdf↗
• March 6, 2025•Document ID: 11016228

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  SA-014-25

  Date Added:

  April 1, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may experience an engine no start/no crank with either of the following DTC's stored: P0615:12 - Starter relay circuit malfunction B112A:12 - IG2 relay circuit malfunction This may be caused by water contamination/corrosion at electrical connector C-04 due to: Windshield tint installation: Windshield tint installed to block UV light. The water used during the installation of the tint may run down behind the dashboard. Carefully inspect the windshield to see if window tint has been installed or not. Some window tint film appears clear and is for UV light only. Windshield repair/replacement: Poor windshield sealing during installation can cause an internal water leak. Water may run down behind the dashboard.

  Associated Products (5)

  2025 Mazda CX-52024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-5
  Associated Documents

  • DownloadMC-11016228-0001.pdf↗
• March 6, 2025•Document ID: 11016198

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  01-002-25

  Date Added:

  April 1, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit oil seepage or oil leak onto the engine front cover, which becomes more apparent with dust adhesion.

  Associated Products (6)

  2023 Mazda CX-52022 Mazda CX-52021 Mazda CX-302021 Mazda CX-52021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11016198-0001.pdf↗
• February 28, 2025•Document ID: 11014991

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-012-25

  Date Added:

  March 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure.

  Associated Products (26)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-52022 Mazda CX-9+ 6 more
  Associated Documents

  • DownloadMC-11014991-0001.pdf↗
• February 19, 2025•Document ID: 11015005

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-009-25

  Date Added:

  March 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs.

  Associated Products (27)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302022 Mazda CX-302022 Mazda CX-5+ 7 more
  Associated Documents

  • DownloadMC-11015005-0001.pdf↗
• February 8, 2025•Document ID: 11015003

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-004-25a

  Date Added:

  March 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life and the following will occur: The engine will not start unless the key transmitter is held over the Start Stop button. • Outside door handle lock/unlock touch sensor is inoperative. • Key transmitter indicator lights are inoperative. • The following DTC's may be stored: DTC B13D3:94 (Communication error with remote transmitter) ○ DTC P1260:00 (Immobilizer system problem).

  Associated Products (31)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 11 more
  Associated Documents

  • DownloadMC-11015003-0001.pdf↗
• February 4, 2025•Document ID: 11015004

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-007-25

  Date Added:

  March 5, 2025

  Manufacturer:

  MAZDA

  Summary

  The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

  Associated Products (33)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 13 more
  Associated Documents

  • DownloadMC-11015004-0001.pdf↗
• January 30, 2025•Document ID: 11013656

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  09-002-25a

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit a partially missing image (shown in the circles below) from the Active Driving Display (ADD) on the front window and/or display.

  Associated Products (5)

  2024 Mazda CX-52023 Mazda CX-52022 Mazda CX-52021 Mazda CX-52021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11013656-0001.pdf↗
• January 27, 2025•Document ID: 11013792

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  SA-005-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Before judging a steering wheel as having premature wear or a defect, first clean the steering wheel as explained in the repair information. Some vehicles may have steering wheel stains caused by chemicals such as hand lotions.

  Associated Products (19)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-52024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-52023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-92022 Mazda Mazda32022 Mazda MX-302022 Mazda MX-5
  Associated Documents

  • DownloadMC-11013792-0001.pdf↗
• January 24, 2025•Document ID: 11013654

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  06-001-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

  Associated Products (15)

  2024 Mazda CX-302024 Mazda CX-502024 Mazda Mazda32023 Mazda CX-302023 Mazda CX-502023 Mazda Mazda32022 Mazda CX-302022 Mazda CX-52022 Mazda Mazda32021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11013654-0001.pdf↗
• January 22, 2025•Document ID: 11013788

  Service Bulletin/Repair Instructions
  ENGINE; ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-004-25

  Date Added:

  February 5, 2025

  Manufacturer:

  MAZDA

  Summary

  Key Transmitter Power Saving Function: When the key transmitter Power Saving Function is turned ON, transmitter battery power consumption is restricted, thereby extending the transmitter battery life. NOTE: Some customers may complain about an engine no start. This may be caused by the customer inadvertently putting the key transmitter in Power Saving Function.

  Associated Products (31)

  2025 Mazda CX-302025 Mazda CX-52025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-52023 Mazda CX-302023 Mazda CX-52023 Mazda CX-502023 Mazda CX-92023 Mazda Mazda32023 Mazda MX-302023 Mazda MX-52022 Mazda CX-30+ 11 more
  Associated Documents

  • DownloadMC-11013788-0001.pdf↗