Mazda CX-5 Service Bulletins

601 manufacturer communications on file.

• July 21, 2026•Document ID: 11035598

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-021-26

  Date Added:

  August 4, 2026

  Manufacturer:

  MAZDA

  Summary

  DESCRIPTION Some vehicles may exhibit a warning message, “Vehicle Network Malfunction,” displayed on the Instrument Cluster during engine start or while driving (IG-ON). At the same time, DTC U214F:00 indicating a communication loss with the ADAS Domain Unit (ADU) may be stored in one or more units. This condition is transient and the warning may clear after restarting the engine. This is due to improper control of the ADU software that may cause a reset during startup. To eliminate this concern, the ADU control software has been modified. REPAIR PROCEDURE 1. Verify the customer concern. 2. Reprogram the ADU with the Mazda Modular Diagnostic System

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11035598-0001.pdf↗
• July 2, 2026•Document ID: 11035605

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-018-26b

  Date Added:

  August 4, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-018/26 05/20/26 and 03/17/26 DESCRIPTION Some customers may experience Apple CarPlay/Android Auto does not connect by wireless or USB connection. At Start up, Wireless Apple CarPlay/Android, Auto does not reconnect. When Apple CarPlay/Android Auto device is connected by USB, Apple CarPlay/Android, Auto does not connect. REPAIR PROCEDURE Confirm that the Cockpit Domain Controller (CDC) is updated to the latest software version.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11035605-0001.pdf↗
• July 1, 2026•Document ID: 11034448

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  SA-042-26

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SAs listed below. The changes are noted in Red text. SA-017/25 12/16/25, 09/08/25, 07/14/25, 05/15/25 and 03/21/25 DESCRIPTION Mazda Connect Frequently Asked Questions (FAQ) Index General Questions MAZDA CONNECT Indication Setup and Getting Started Dealer Processes Registration / Enrollment / Take-Over Customer Subscription Status WI-FI General Informatio Opening the TCU Communication Line WI-FI How-To Conditions for Remote Engine Start Will Not Function WI-FI Trial Period Conditions for Remote Engine Start Function Will turn engine OFF Interacting With The App TCU Communication Line Status Service Issues Educational Videos Troubleshooting Resources MyMazda App Error Codes Customer Opt-Out

  Associated Products (35)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 15 more
  Associated Documents

  • DownloadMC-11034448-0001.pdf↗
• July 1, 2026•Document ID: 11034292

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  16-010-26

  Date Added:

  July 2, 2026

  Manufacturer:

  MAZDA

  Summary

  COMPLIANCE WITH NEW YORK STATE GENERAL BUSINESS LAW §399‑CCCCC (CONNECTED VEHICLE SERVICE; DOMESTIC VIOLENCE VICTIMS) DESCRIPTION This Service Information is issued in accordance with New York State General Business Law §399􀀀CCCCC (Connected Vehicle Service; Domestic Violence Victims). This regulation is intended to protect victims of domestic violence by allowing them to request the termination of third-party access (including access by an alleged abuser) to connected vehicle services, such as vehicle location tracking and remote control functions. To support this requirement, this Service Information enables confirmation of whether a vehicle is subject to connected vehicle services by referring to the SUBJECT VIN & PRODUCTION DATE RANGE, and provides guidance on the procedure to terminate such services when a customer requests the removal of third-party access for an applicable vehicle. Effective July 1, 2026, if a customer requests action under this regulation, a CMU/CDC software update must be performed to enable appropriate control of connected vehicle service access. If no request is made by the customer, the CMU/CDC software update is not required. REPAIR PROCEDURE 1. Confirm that the customer has requested deactivation of connected services in accordance with New York State General Business Law related action. 2. Perform the CMU/CDC software update according to the procedures outlined in the appropriate TSB shown in the table below:

  Associated Products (14)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-502025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-502024 Mazda MX-52023 Mazda CX-50
  Associated Documents

  • DownloadMC-11034292-0001.pdf↗
• June 30, 2026•Document ID: 11034283

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  16-004-26b

  Date Added:

  July 2, 2026

  Manufacturer:

  MAZDA

  Summary

  UPDATED SOFTWARE RELEASE FOR CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red text. 16-004/26 05/19/26 and 05/06/2026 DESCRIPTION The release notes outlined below provide an overview of bug fixes, feature improvements, and updates included in the latest CDC and DCM software updates. The latest version of software contains all the updates of the previous versions. Version KLAS-67CK3-J (DCM) and Applicable CDC Files (see Calibration table) fixes these software errors (bugs): A beep sound is emitted from near the SOS switch (further improvement). • Google-related functions, such as voice recognition, smartphone remote operations, and connected service subscriptions are not available. • The volume of the beep sound when a DCM malfunction is detected has been reduced. • Additonal update for SOS button illuminates red and emits a beep sound immediately after IG ON. (DTC U2701:89 is stored). • Text updated in the “Data Communication Information” screen under Settings > Privacy > Data Communication.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11034283-0001.pdf↗
• June 25, 2026•Document ID: 11034431

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  01-009-26

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  DESCRIPTION Some vehicles may exhibit a discharged 12V battery when attempting to start the engine. This concern is due to improper control of the Body Control Module (BCM) and Central Gateway (CGW) software, causing the vehicle to repeatedly cycle between wake-up and sleep states, eventually resulting in a discharged battery. To eliminate this concern, the BCM and CGW control software have been modified. REPAIR PROCEDURE 3. Reprogram the BCM and CGW with the Mazda Modular Diagnostic System (M-MDS), using Mazda Diagnostic and Repair Software (MDARS II): MDARS II ECU Reprogramming Procedure.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11034431-0001.pdf↗
• June 19, 2026•Document ID: 11034447

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ENGINE

  Mfr Comm. #:

  SA-041-26

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

  Associated Products (41)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 21 more
  Associated Documents

  • DownloadMC-11034447-0001.pdf↗
• June 18, 2026•Document ID: 11034436

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ENGINE; ELECTRICAL SYSTEM

  Mfr Comm. #:

  09-019-26

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 09-012/21 12/13/21, 06/10/21 and 04/27/21 DESCRIPTION Some customers may experience all of following symptoms: The door lock/unlock operation will not work using the remote transmitter button. 1. The door lock/unlock operation will not work using the door lock/release touch sensor. 2. The engine will not start using the ignition switch. 3. The transmitter operates by itself. 4. The key battery drains faster than usual. 5. Symptoms 1-3: This may be caused when excess load is applied to the remote transmitter, deforming the electrical terminals and creating poor contact with the battery. To eliminate this concern, the structure in the remote transmitter has been modified to reduce the deformation of the electrical terminals. Symptom 4-5: This may be caused when excessive load is applied to the remote transmitter, creating a gap around the gasket where moisture enters and corrodes the circuit board which in turn drains the key battery faster than usual. To eliminate this concern, the thickness of the case wall on the gasket mounting surface has been increased and the bonding strength of the components has been improved to prevent deformation. REPAIR PROCEDURE • If the battery is bad or installed incorrectly, replace the battery and/or install it correctly. • If the remote power saving function is off and the battery is good and installed correctly, replace the defective remote transmitter with a modified one according to the instructions on MGSS (IMMOBILIZER SYSTEM-RELATED PARTS PROGRAMMING). NOTE: DO NOT replace other remote transmitter(s) for the vehicle if they not experiencing an issue.

  Associated Products (6)

  2021 Mazda CX-32021 Mazda CX-302021 Mazda CX-52021 Mazda CX-92021 Mazda Mazda32021 Mazda Mazda6
  Associated Documents

  • DownloadMC-11034436-0001.pdf↗
• June 17, 2026•Document ID: 11034439

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-027-26a

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This SA supersedes the previously issued bulletin(s) listed below. The changes are noted below in Red. SA-027/26 04/16/26 DESCRIPTION The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings (excluding i-STOP batteries e.g. Q-85, S-95) molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. REPAIR PROCEDURE 1. Perform appropriate repair to vehicle. If needed, use the Battery Diagnostics of the DCA-8000 to test the charging and starting systems by following the on-screen instructions for entering the appropriate information. Refer to the Mazda DCA-8000 Instruction Manual for more information.

  Associated Products (40)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 20 more
  Associated Documents

  • DownloadMC-11034439-0001.pdf↗
• June 17, 2026•Document ID: 11034438

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER; ENGINE

  Mfr Comm. #:

  SA-017-26c

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-017/26 05/20/26 and 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16-004/26. Did the TSB repair the customer's concern? YES: Repair is complete. • NO: Go to Recovery. • Recovery 1. Power down the vehicle and put into sleep mode (turn off the ignition, exit the vehicle, lock it, and wait at least 5 minutes). Is the concern resolved? YES: Repair complete. • NO: Proceed to the next step. • 2. Disconnect the 12V battery negative cable. Refer to NEGATIVE 12 V BATTERY TERMINAL DISCONNECTION/CONNECTION [PYU]. 3. Wait at least 10 minutes. 4. Reconnect the 12V battery and retest. NOTE: DO NOT attempt any repairs or component replacements at this time. • The vehicle may be returned to the customer. • Customer Communication Advise the customer that Mazda is aware of the condition and is currently working on a resolution. As soon as a resolution becomes available, this Service Alert will be

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11034438-0001.pdf↗
• June 16, 2026•Document ID: 11034845

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-0-38/26

  Date Added:

  July 8, 2026

  Manufacturer:

  MAZDA

  Summary

  DESCRIPTION Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop Door Lock / Unlock Lights ON / OFF Climate Control 3. MAZDA CONNECT connected vehicle reception strength icon shows "X" or " ". Index MAZDA CONNECT 2 Center Display Status Icon MAZDA CONNECT 3 Center Display Status Icon Remote Engine Start Will Not Function Remote Engine Start Function Will turn engine OFF Customer Subscription Status TCU Communication Line Status

  Associated Products (35)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 15 more
  Associated Documents

  • DownloadMC-11034845-0001.pdf↗
• June 16, 2026•Document ID: 11034444

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-040-26

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-009/25 08/22/25 and 02/18/25 DESCRIPTION Some customers may experience a Connected Vehicle failure. The MyMazda App may display an Error Code. This document provides Error Code description and recovery information to assist with repairs. Index System Outline • MYMAZDA App Connected Vehicle (CV) Error Codes • Vehicle Confirmation Instructions • Troubleshooting Instructions • Resources

  Associated Products (35)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 15 more
  Associated Documents

  • DownloadMC-11034444-0001.pdf↗
• June 16, 2026•Document ID: 11034443

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-039-26

  Date Added:

  July 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SA listed below. The changes are noted in Red text. SA-012/25 10/06/25, 08/21/25, 05/15/25 and 02/27/25 DESCRIPTION Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. REPAIR PROCEDURE NOTE: Before proceeding: Document the vehicle's current MAZDA CONNECT CMU software version. • 2019-2022 Models - Go to TSB 16-003/23 and confirm the CMU Serial Number is not within the affected range. • Document customer device Brand/Model/Model Number/software version on the repair order. • Confirm that the Connectivity Master Unit (CMU) is updated to the latest software version. Go to MGSS -> Infotainment -> MAZDA CONNECT Updates ○ • If possible, complete the Microsoft Forms Questionnaire. Go to MGSS -> Infotainment -> MAZDA CONNECT Questionnaire.

  Associated Products (35)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 15 more
  Associated Documents

  • DownloadMC-11034443-0001.pdf↗
• June 4, 2026•Document ID: 11034285

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  16-005-26

  Date Added:

  July 2, 2026

  Manufacturer:

  MAZDA

  Summary

  DESCRIPTION Some customers may experience one or more of the following symptoms: The profile cannot be switched to the Guest Account on the Mazda Connect screen. • When canceling the PIN code entry for profile lock, the screen cannot transition to any screen other than the camera view. • Even after performing a Mazda Connect factory reset, some user settings are not reset. • In “Settings” – “Profiles & Accounts,” the following operations are unavailable: renaming the profile, account linking, and changing automatic data synchronization settings. • These symptoms are due to improper BCM control software. To eliminate these concerns, the BCM control software has been modified. REPAIR PROCEDURE 1. Verify the customer concern. 2. Reprogram the BCM with the Mazda Modular Diagnostic System (M-MDS), using Mazda Diagnostic and Repair Software (MDARS II): MDARS II ECU Reprogramming Procedure.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11034285-0001.pdf↗
• June 4, 2026•Document ID: 11033446

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SA-033-26

  Date Added:

  June 4, 2026

  Manufacturer:

  MAZDA

  Summary

  This SA supersedes the previously issued SA(s) listed below. The changes are noted below in Red. SA-029/25 10/16/25 and 06/02/25 DESCRIPTION This service information provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the batteries periodically according to the repair procedure. REPAIR PROCEDURE HIGH VOLTAGE BATTERY MAINTENANCE Verify the State-of-charge (SOC) in the instrument cluster. MX-30 EV: If the SOC is lower than 26%, charge it to 50% (either by normal charging or quick charging). CX-90/CX-70 PHEV: If the SOC is lower than 1%, charge it to 10% (either by normal charging, quick charging or engine running).

  Associated Products (27)

  2026 Mazda CX-302026 Mazda CX-52026 Mazda CX-502026 Mazda CX-702026 Mazda CX-902026 Mazda Mazda32026 Mazda MX-52025 Mazda CX-302025 Mazda CX-52025 Mazda CX-502025 Mazda CX-702025 Mazda CX-902025 Mazda Mazda32025 Mazda MX-52024 Mazda CX-302024 Mazda CX-52024 Mazda CX-502024 Mazda CX-902024 Mazda Mazda32024 Mazda MX-5+ 7 more
  Associated Documents

  • DownloadMC-11033446-0001.pdf↗
• May 28, 2026•Document ID: 11033226

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-015-26d

  Date Added:

  June 3, 2026

  Manufacturer:

  MAZDA

  Summary

  Infotaintment center display and connected vehicle improper operation. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-015/26 04/20/26, 04/09/26, 03/25/26 and 03/13/26 DESCRIPTION Index Intermittent Globe with a slash icon • Beep sound near the SOS button and SOS button amber or red LED • Instrument Cluster Master Warning Light illuminated • The center display screen is blank • No data plan message • DTC U2701:89 • DTC U0156:00 • Center Display Home Screen Partial Boot Up • No Connected Vehicle One Time Passcode (OTP) • During a Bluetooth® phone call, tapping the navigation icon does not launch Google Maps • During an Apple CarPlay phone call, the Climate Control full􀀀screen menu cannot be accessed • While the Climate Control screen is displayed in full screen, tapping the Apple CarPlay icon does not launch Apple CarPlay

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11033226-0001.pdf↗
• May 21, 2026•Document ID: 11033442

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-036-26

  Date Added:

  June 4, 2026

  Manufacturer:

  MAZDA

  Summary

  DESCRIPTION If the Administrator profile password (the “Driver” profile by default) is forgotten, use the procedure below to recover the Administrator profile. NOTE: This procedure will erase all Mazda Connect profiles.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11033442-0001.pdf↗
• May 21, 2026•Document ID: 11033440

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-018-26a

  Date Added:

  June 4, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-018/26 03/17/26 DESCRIPTION Some customers may experience Apple CarPlay/Android Auto does not connect by wireless or USB connection. At Start up, Wireless Apple CarPlay/Android, Auto does not reconnect. When Apple CarPlay/Android Auto device is connected by USB, Apple CarPlay/Android, Auto does not connect. REPAIR PROCEDURE 1. Verify customer concern. 2. Confirm that the Cockpit Domain Controller (CDC) is updated to the latest software version.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11033440-0001.pdf↗
• May 21, 2026•Document ID: 11033227

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-017-26a

  Date Added:

  June 3, 2026

  Manufacturer:

  MAZDA

  Summary

  This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-017/26 03/17/26 DESCRIPTION Some customers may experience an intermittent loss of the MyMazda App remote function. REPAIR PROCEDURE Refer to TSB 16-004/26. 1. Did the TSB repair the customer's concern? YES: The TSB resolved the concern; repair is complete. NO: Go to Step 2. 2. Disconnect the 12V battery for 10 minutes or more, then retry. Did this correct the concern? YES - Repair is complete. NO - Proceed with standard MGSS troubleshooting (SA-023/25 - CONNECTED VEHICLE SYMPTOM TROUBLESHOOTING).

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11033227-0001.pdf↗
• May 21, 2026•Document ID: 11033225

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SA-006-26c

  Date Added:

  June 3, 2026

  Manufacturer:

  MAZDA

  Summary

  Service Cautions for new and revised features. This Service Alert supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-006/26 04/15/26, 03/25/26 and 02/02/26 DESCRIPTION The 2026 CX-5 has new and revised features that are different from previous models and may be difficult to understand. This Service Alert provides valuable information to support potential dealer and customer concerns.

  Associated Products (1)

  2026 Mazda CX-5
  Associated Documents

  • DownloadMC-11033225-0001.pdf↗