Lincoln Nautilus Service Bulletins (2023)

55 manufacturer communications on file.

• July 29, 2025•Document ID: 11021358

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 54090

  Date Added:

  August 4, 2025

  Manufacturer:

  FORD

  Summary

  Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.

  Associated Products (45)

  2025 Ford Bronco2025 Ford Bronco Sport2025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Mustang2025 Ford Ranger2025 Ford Transit2025 Lincoln Aviator2025 Lincoln Corsair2025 Lincoln Nautilus2025 Lincoln Navigator2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang+ 25 more
  Associated Documents

  • DownloadMC-11021358-0001.pdf↗
• July 25, 2025•Document ID: 11020999

  Service Bulletin/Repair Instructions
  POWER TRAIN

  Mfr Comm. #:

  TSB 25-2351

  Date Added:

  July 30, 2025

  Manufacturer:

  FORD

  Summary

  This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions:  Shudder chatter condition, most noticeable at low speeds turning  No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch

  Associated Products (22)

  2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Maverick2024 Lincoln Corsair2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Maverick2023 Lincoln Corsair2023 Lincoln Nautilus2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Lincoln Corsair2022 Lincoln Nautilus2021 Ford Bronco Sport2021 Ford Edge2021 Ford Escape+ 2 more
  Associated Documents

  • DownloadMC-11020999-0001.pdf↗
• June 25, 2025•Document ID: 11020044

  Service Bulletin/Repair Instructions
  POWER TRAIN; ENGINE

  Mfr Comm. #:

  SSM 53973

  Date Added:

  July 2, 2025

  Manufacturer:

  FORD

  Summary

  Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.

  Associated Products (76)

  2025 Ford Bronco2025 Ford Bronco Sport2025 Ford E-3502025 Ford E-4502025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Mustang2025 Ford Ranger2025 Lincoln Aviator2025 Lincoln Corsair2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition+ 56 more
  Associated Documents

  • DownloadMC-11020044-0001.pdf↗
• June 20, 2025•Document ID: 11019702

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER; ELECTRICAL SYSTEM

  Mfr Comm. #:

  SSM 53966

  Date Added:

  June 24, 2025

  Manufacturer:

  LINCOLN

  Summary

  Some 2021-2025 Ford/ Lincoln vehicles equipped with SYNC4 may not be able to perform an update to the accessory protocol interface module (APIM). This may be due to the software in the APIM. Ford Engineering has de-activated the ability to update these SYNC4 APIM modules as applicable, and the Ford Diagnosis and Repair System (FDRS) will not present an update for the APIM module. Some existing directed repairs may be impacted, check Professional Technician System (PTS) before attempting any specific technical service bulletin (TSB)/special service message (SSM) and check field service action (FSA) landing pages before attempting any FSA repairs. For any vehicle repairs requiring a software update that includes an APIM update in the programming sequence, if the 5-digit product code for the APIM software is equal to or lower than 23187, do not attempt to update affected modules at this time. To determine the 5-digit product code for the APIM software on the vehicle, while the vehicle center display screen is powered up with ignition in run or accessory, go to Settings > General > About SYNC.

  Associated Products (31)

  2025 Lincoln Navigator2024 Ford Escape2024 Ford Expedition2024 Ford Mustang2024 Ford Transit2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco2022 Ford Edge2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-250+ 11 more
  Associated Documents

  • DownloadMC-11019702-0001.pdf↗
• May 13, 2025•Document ID: 11018521

  Service Bulletin/Repair Instructions
  ENGINE; POWER TRAIN

  Mfr Comm. #:

  SSM 53764

  Date Added:

  May 21, 2025

  Manufacturer:

  FORD

  Summary

  Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.

  Associated Products (65)

  2025 Ford Bronco2025 Ford E-3502025 Ford E-4502025 Ford Escape2025 Ford Expedition2025 Ford Explorer2025 Ford F-1502025 Ford Maverick2025 Ford Mustang2025 Ford Ranger2025 Ford Transit2025 Lincoln Aviator2025 Lincoln Corsair2024 Ford Bronco2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer+ 45 more
  Associated Documents

  • DownloadMC-11018521-0001.pdf↗
• March 7, 2025•Document ID: 11015546

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53474

  Date Added:

  March 11, 2025

  Manufacturer:

  LINCOLN

  Summary

  Some 2019-2024 Edge and 2019-2023 Nautilus vehicles equipped with a 2.0L engine may exhibit a repeat block heater failure.

  Associated Products (8)

  2024 Ford Edge2024 Lincoln Nautilus2023 Ford Edge2023 Lincoln Nautilus2022 Ford Edge2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11015546-0001.pdf↗
• March 4, 2025•Document ID: 11015514

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53465

  Date Added:

  March 11, 2025

  Manufacturer:

  LINCOLN

  Summary

  Some 2021-2024 Bronco Sport, 2020-2024 Escape/Corsair/Edge/Nautilus/Transit Connect and 2022-2024 Maverick vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission fluid cooler assembly.

  Associated Products (28)

  2025 Lincoln Corsair2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Maverick2024 Ford Transit Connect2024 Lincoln Corsair2024 Lincoln Nautilus2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Maverick2023 Ford Transit Connect2023 Lincoln Corsair2023 Lincoln Nautilus2022 Ford Bronco Sport2022 Ford Edge2022 Ford Escape2022 Ford Maverick2022 Ford Transit Connect+ 8 more
  Associated Documents

  • DownloadMC-11015514-0001.pdf↗
• January 11, 2025•Document ID: 11013814

  Over The Air
  UNKNOWN OR OTHER

  Mfr Comm. #:

  24-OTA SU 6.14.0 Nautilus

  Date Added:

  February 6, 2025

  Manufacturer:

  LINCOLN

  Summary

  "Quality improvements include: -Enhanced center sceen stability -Digital Owners Manual update"

  Associated Products (1)

  2023 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11013814-0001.pdf↗
• November 27, 2024•Document ID: 11010950

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53174

  Date Added:

  December 3, 2024

  Manufacturer:

  LINCOLN

  Summary

  Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs. Various vehicles equipped with a 2.7L or a 3.0L gas engine may require a crankshaft bolt replacement during repairs.

  Associated Products (25)

  2025 Ford F-1502024 Ford Bronco2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford Ranger2024 Lincoln Aviator2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus2021 Ford Bronco+ 5 more
  Associated Documents

  • DownloadMC-11010950-0001.pdf↗
• November 19, 2024•Document ID: 11011009

  Emissions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  24E09

  Date Added:

  December 3, 2024

  Manufacturer:

  FORD

  Summary

  On your vehicle, the OBD monitoring system for the catalytic converter may not be operating as intended.

  Associated Products (5)

  2024 Ford Edge2023 Ford Edge2023 Lincoln Nautilus2022 Ford Edge2022 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11011009-0001.pdf↗
• November 15, 2024•Document ID: 11011227

  Over The Air
  UNKNOWN OR OTHER

  Mfr Comm. #:

  24-OTA SU 6.4.0 Nautilus

  Date Added:

  December 4, 2024

  Manufacturer:

  LINCOLN

  Summary

  "Quality improvements include: -Improved error logging and fault recovery for the Battery Health, Wheel Alignment, Wheel Vibration, and Key off load monitors."

  Associated Products (3)

  2023 Lincoln Nautilus2022 Lincoln Nautilus2021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11011227-0001.pdf↗
• November 12, 2024•Document ID: 11011211

  Over The Air
  UNKNOWN OR OTHER

  Mfr Comm. #:

  24-OTA SU 6.2.0 Nautilus

  Date Added:

  December 4, 2024

  Manufacturer:

  LINCOLN

  Summary

  Quality improvements include: -Telematics Control Unit mantains its country code after updates -Ensures factory software image cannot be loaded onto the Telematics Control Unit once a production software has been loaded -Stolen Vehicle Service enhancement

  Associated Products (3)

  2023 Lincoln Nautilus2022 Lincoln Nautilus2021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11011211-0001.pdf↗
• October 28, 2024•Document ID: 11009439

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53089

  Date Added:

  October 29, 2024

  Manufacturer:

  LINCOLN

  Summary

  Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed.

  Associated Products (7)

  2024 Ford Edge2023 Ford Edge2023 Lincoln Nautilus2022 Ford Edge2022 Lincoln Nautilus2021 Ford Edge2021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11009439-0001.pdf↗
• October 25, 2024•Document ID: 11009841

  Over The Air
  UNKNOWN OR OTHER

  Mfr Comm. #:

  OTA ECG-24.2.4.10.1 Naut

  Date Added:

  November 5, 2024

  Manufacturer:

  LINCOLN

  Summary

  Quality improvements include: -ECG minor improvments, not customer facing - Allow vehicle access during OTA update. - Reduction in Key off load battery drain via ECG controlled reset. Networking quality for a better experience with software updates

  Associated Products (3)

  2023 Lincoln Nautilus2022 Lincoln Nautilus2021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-11009841-0001.pdf↗
• October 24, 2024•Document ID: 11009445

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  TSB 24-2331

  Date Added:

  October 29, 2024

  Manufacturer:

  FORD

  Summary

  Some 2018-2024 F150/Edge, 2018 MKX, 2019-2023 Nautilus, 2020-2025 Explorer/Aviator, 2021-2024 Bronco, and 2024 Ranger vehicles equipped with a 2.7L EcoBoost or a 3.0L EcoBoost engine may exhibit an engine oil leak from the crankshaft rear seal with retaining plate.

  Associated Products (26)

  2025 Ford Explorer2025 Lincoln Aviator2024 Ford Bronco2024 Ford Edge2024 Ford Explorer2024 Ford F-1502024 Ford Ranger2024 Lincoln Aviator2023 Ford Bronco2023 Ford Edge2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Nautilus2022 Ford Bronco2022 Ford Edge2022 Ford Explorer2022 Ford F-1502022 Lincoln Aviator2022 Lincoln Nautilus+ 6 more
  Associated Documents

  • DownloadMC-11009445-0001.pdf↗
• October 10, 2024•Document ID: 11008948

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 53040

  Date Added:

  October 16, 2024

  Manufacturer:

  FORD

  Summary

  While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.

  Associated Products (61)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford E-3502024 Ford E-4502024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford Explorer2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape+ 41 more
  Associated Documents

  • DownloadMC-11008948-0001.pdf↗
• May 30, 2024•Document ID: 11001112

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52574

  Date Added:

  June 6, 2024

  Manufacturer:

  FORD

  Summary

  Some vehicles equipped with SYNC4 may exhibit one or more of the following symptoms after all currently available accessory protocol interface module (APIM) software updates have been performed. - General system performance, stability, and intermittent system reboots. - Intermittent Wireless CarPlay or Android Auto function. - Phone related concerns with intermittent No Audio or Static. - Navigation/global positioning system (GPS) related concerns through CarPlay and Android Auto. - Alexa function consistency and stability. These symptoms may be due to the software in the APIM. Replacing the APIM will not resolve these symptoms for the customer. Before returning the vehicle to the customer, review the procedures within Workshop Manual, Section 415-00 and ensure the latest APIM software is installed. Refer to General Service Bulletin (GSB) 23-7146 for help determining the latest available level of software. IMPORTANT: some module software updates will only display as available on Ford Diagnosis and Repair System (FDRS) after prerequisite modules are updated. This may require the technician to update certain modules multiple times during the service visit, before the latest APIM software is accessible in FDRS. If symptoms continue after latest APIM software has been installed, inform customers that Ford is working on additional software enhancements which are expected to be delivered over-the-air (OTA) by Q4 2024 on F-150, F-150 Lightning, Mustang Mach-E, Mustang, Escape, Corsair, Expedition, Navigator, Bronco, Mustang, and 2023-2024 F-Super Duty. Software will update automatically if vehicle connectivity is enabled in the vehicle's settings. For all other vehicles with SYNC4, schedule a service visit for customers in October 2024, when the updated APIM software is expected to be available to dealers. Monitor OASIS for additional information.

  Associated Products (29)

  2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator2022 Ford Bronco+ 9 more
  Associated Documents

  • DownloadMC-11001112-0001.pdf↗
• April 19, 2024•Document ID: 10254334

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM

  Mfr Comm. #:

  OTA SU 6 P1 Naut

  Date Added:

  May 6, 2024

  Manufacturer:

  LINCOLN

  Summary

  Quality Improvements include: Allow vehicle entry during OTA update. Add secure verification and roll back to Direct Configuration updates.

  Associated Products (3)

  2023 Lincoln Nautilus2022 Lincoln Nautilus2021 Lincoln Nautilus
  Associated Documents

  • DownloadMC-10254334-0001.pdf↗
• April 3, 2024•Document ID: 10253552

  Service Bulletin/Repair Instructions
  UNKNOWN OR OTHER

  Mfr Comm. #:

  SSM 52410

  Date Added:

  April 24, 2024

  Manufacturer:

  FORD

  Summary

  Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.

  Associated Products (55)

  2024 Ford Bronco2024 Ford Bronco Sport2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Maverick2024 Ford Mustang2024 Ford Ranger2024 Ford Transit Connect2024 Lincoln Aviator2024 Lincoln Corsair2024 Lincoln Nautilus2024 Lincoln Navigator2023 Ford Bronco2023 Ford Bronco Sport2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-150+ 35 more
  Associated Documents

  • DownloadMC-10253552-0001.pdf↗
• March 8, 2024•Document ID: 10251956

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  SSM 52345

  Date Added:

  March 20, 2024

  Manufacturer:

  FORD

  Summary

  Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Connectivity Settings (21 MY + Vehicles). A pop-up message appears noting Vehicle Is Now In Normal Mode, select OK. This will return to the Transport and Factory Mode Deactivation screen, select Exit. A final pop-up notification stating that the application is finished, select OK. For claiming, use causal part 14G490 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

  Associated Products (19)

  2024 Ford Bronco2024 Ford Edge2024 Ford Escape2024 Ford Expedition2024 Ford F-1502024 Ford Mustang2024 Ford Ranger2024 Ford Transit2024 Lincoln Corsair2024 Lincoln Navigator2023 Ford Bronco2023 Ford Edge2023 Ford Escape2023 Ford Expedition2023 Ford F-1502023 Ford Transit2023 Lincoln Corsair2023 Lincoln Nautilus2023 Lincoln Navigator
  Associated Documents

  • DownloadMC-10251956-0001.pdf↗