Hyundai Kona Complaints

360 consumer complaints on file.

#11486593September 27, 2022
VEHICLE SPEED CONTROL
It is called a "Smart Cruise" and it does not hold the speed. When driving on the interstate and the speed does not hold that would cause a risk of collision by other vehicles that are driving the appropriate speed. I took the car to my Hyundai dealer and a tech drove it. He said he got the same result of not holding the speed it was set at. I was told this is a problem with the Smart Cruise and that there was nothing that could be done at this time. There was nothing to say the cruise control was not working correctly
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485854September 22, 2022
POWER TRAIN, SERVICE BRAKES
When I pull up to my driveway, which is on a 45-degree angle from the street for approximately 100 feet, and stop the car with the vehicle brake, take my foot off the brake and leave the transmission in drive, the car sits for approximately 15 seconds and then, without any input, the car will climb the hill. I was curious, so I turn the car around and backed into the driveway, and it did the same thing in reverse. I hate to think that a small child would be sitting in the driveway and the diver didn't see them. My question is would the car keep going and run over the child?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485593September 21, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On 9/20/2022 I was driving on the expressway at approximately 60 mph when my car suddenly applied brakes and slowed considerably without reason and started flashing the emergency braking notification with alert noises. The notifications stopped after about 6 seconds and the car did not come to a complete stop, as I probably would not be here today, but it rattled me and now I have lost confidence in my car and feel this can cause a serious accident. The car has 1,322 miles and I have noticed one other incident at speed under 10 mph approaching traffic light.. I called my dealer to let them know. They made a note in my profile because they didn’t think they would be able to do anything. I searched Google and found others have discussed the exact same issue with the same model. This should be addressed! I will be turning this feature off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483608September 9, 2022
POWER TRAIN
While driving up a steep mountain road in heavy traffic and snow the transmission on my Hyundai Kona overheated and failed. The car began to buck back and forth and a transmission light came on. Unfortunately I was on a mountain interstate in heavy traffic with no real shoulder due to snow. I attempted to limp the car to the top but moved towards the right lane in case. The transmission did it's bucking thing 3 times total and then I noticed smoke coming from the powertrain area. At this point I pulled over and put my car basically into a snow bank so as not to get run over by semi trucks. I called AAA but was able to get the car up the hill after letting the transmission cool for around an hour. This entire situation was completely unsafe and had I been informed I would not have purchased the car because I know that I spend most of the winter in traffic on a mountain interstate. What's even more concerning, this issue is documented heavily online yet the sales reps for Hyundai are not aware. The service department is aware and told me that they couldn't do anything because it was working as it is designed. See here an additional forum which outlines the same issue for another driver. https://www.hyundaikonaforum.com/threads/dct-shifting-annoyances.2428/ Best, Greg
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483593September 8, 2022
LANE DEPARTURE: ASSIST
The lane assist tries to drive me off the road multiple times every day putting the safety of myself and others at risk. The car has not been inspected by insurance or police. The problem has been present since the first week of owning the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480768August 23, 2022
VISIBILITY
The contact owns a 2022 Hyundai Kona. The contact stated while driving approximately 70 MPH, the front passenger’s side window exploded without impact. No medical attention was needed. The contact was able to drive the vehicle to her residence where the vehicle was then towed to the dealer. The contact was informed that the vehicle would be repaired under warranty. The vehicle was not yet repaired. The manufacturer was notified of the failure and the contact was provided case number. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479585August 16, 2022
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would shut off without warning. The vehicle would restart soon after failure. The contact had taken the vehicle to the dealer where he was informed that his oil level was severely low; however, they were unable to determine the cause of the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473339July 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freeway at about speed limit. I was at a safe distance (3 car lengths away) from the car in front of me. The emergency brake activated. It did not stop the car, but I felt a pause in the drive. The message on my dashboard stated "emergency brake activated". A few minutes later, the emergency brake activated again. Again, it did not stop the car, but I felt another pause in the drive. The message "emergency brake activated" also came on the dashboard. I had a passenger in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472535July 6, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There are multiple issues with the Adaptive Cruise Control: -When setting the cruise control speed, it can drop 10-15 mph until it kicks in. -When a car pulls in front of you with the Adaptive Cruise Control on, it takes to long to recognize it has to slow down and has to abruptly decrease speed when it finally does. -If the Adaptive Cruise Control does slow down because of a driver in front of you and that driver changes lanes, the Adaptive Cruise Control can again take 10-mph drop until it kicks in. https://www.konaissues.com/ https://www.hyundai-forums.com/threads/2022-kona-cruise-control-unusable.680949/ https://www.reddit.com/r/Hyundai/comments/q80vhz/cruise_control_in_2022_kona_limited_is_whack/ https://www.carproblemzoo.com/hyundai/kona/2022/adaptive-cruise-control-problems.php
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11471364June 28, 2022
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact stated that while driving at an undisclosed speed, the vehicle consumed an excessive amount of oil. Additionally, the vehicle made loud noises while driving. The vehicle was taken to the dealer on eight separate occasions, and the dealer refilled the oil reservoir every one-thousand miles. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the engine needed to be replaced. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469519June 16, 2022
ENGINE
Ongoing issues with the motor consuming oil despite passing a safety recall inspection. Issues with knocking, oil consumption, engine light on. Issues with the dealership fixing the problem. Issues since January of this year. Issues with stalling and motor locking up. Now no oil and not due for oil change, knocking, hesitates, motor light on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468725June 10, 2022
ENGINE
While at a stop light, the engine of my 2022 Kona died. No warning lights came on prior. It just died in the middle of the street. Then took several minutes and several tries to get the car to restart. Accelerator didn’t work at first either. Driving on highway warning light for tire pressure came on. Diagnostics said everything was fine. Then the warning light turned off. More and more frequent trouble accelerating onto highway. Car-play does not stay connected. Often doesn’t connect at all. Car dying in the middle of the street, not accelerating onto the highway was extremely frightening and I felt very lucky that it didn’t cause an accident, or worse. I have contacted my dealership about the issues and was told that I could have an appointment in 2 months! They don’t care about the safety of the people driving their cars and, clearly, they no longer care about the quality of their cars. As far as the CarPlay goes, they looked at the screen and then didn’t fix a thing. It still isn’t working properly. This is my second Hyundai and the quality has really diminished over the years and the problems have increased exponentially. The car dying while driving and accelerator not working properly has now happened several times. Today was only the most recent.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467487June 4, 2022
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
During collision, airbags did not deploy. In attempt to avoid collision, automatic breaks failed and did not stop the vehicle, cruise control continued to attempt to drive the vehicle despite collision warning and did not stop- coupled with my manual breaking, the car did not stop. Car is currently at a tow lot waiting for insurance. My safety was put at risk due to airbags not deploying during serious collision, the breaks malfunctioned. At this time, the car is in the beginning stages of insurance. My car did not display any prior failure features.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11467012June 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Adaptive Cruise Control is practical non-functional. There is a major delay when setting the cruise control speed before it actually kicks in. Speed can slow down upwards 10-15 mph below the intended set speed and take roughly 30 seconds. Once it engages its spotty with it's functionality. Depending on traffic scenarios it seems to reset the ability to re-engage cruise control and will again dropping down speed taking 15-30 seconds for before re-engaging.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464596May 13, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the freeway the car in front of me was at least 4 car lengths away. My car flashed emergency breaks and locked it’s breaks coming to a stop on the fast lane of the freeway. Nearly avoided an accident. This has happened twice- both with no reason and no issue in front of me to cause the car to think it needed to suddenly use emergency brakes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464208May 11, 2022
ENGINE
While driving to work car started knocking. As soon as i arrived not even 5 miles from my home, died in my parking lot. Car had no indications of issues. Only information was due for oil change. Checked oil there was none. I was taking it in for service the next day for my regular service check. I was 62 miles over the standard time. Had to pay a tow and found out there is a hole in my engine block. Well with no indication of "Low oil" this brings a question of a information failure>?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464114May 10, 2022
ENGINE, UNKNOWN OR OTHER
While at a complete stop at and intersection the idle stop and go system shut the engine down. When I took my foot off the break the engine started but as soon as I stepped on the gas pedal, the engine shut down. The cluster gage told me out the vehicle in neutral and restart. This issues has happened numerous times. Most times were while stopped in traffic and could have been a factor in a car rear ending me. I have taken the vehicle to the dealership. They are very helpful and were able to replicate the issue. After conferring with a Hyundai Motors tech line, who said this has been a problem with other 2022 Konas, the dealership did replace a solenoid but the issue remains. The were no warning or check engine light at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463808May 9, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
I’ve had this car since end of September 2021. The blind spot monitor on the right side of the vehicle lights up and beeps at random times, even when there is nothing in the blind spot itself. Happens mostly while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11463269May 3, 2022
POWER TRAIN
Transmission failure. Car is 10 months old with 4000 miles on it. Extremely dangerous because this happened on the garden state parkway. This needs to be categorized as a catastrophic failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11462075April 25, 2022
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that she received notification of NHTSA Campaign Number: 21V301000 (Engine) and the vehicle was taken to the dealer who inspected the vehicle and informed her that no issues were found. The contact stated while starting the vehicle, she heard abnormal knocking sounds coming from the engine. There was no warning light illuminated. The vehicle was taken back to the dealer where it was diagnosed that no issues were found; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the vehicle had lost 3.5 quarts out of 4 quarts of oil within 4,000 miles. The dealer informed the contact to bring the vehicle back for an oil consumption evaluation after 1,000 miles. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 7,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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