Hyundai Kona Complaints

360 consumer complaints on file.

#11523497May 23, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Within 1 mile of having windshield replaced the mirror broke free falling down completely distracted the driver, tried to grab mirror did not see the car ahead applied his brakes the forward collision warning and the automatic emergency braking did not warn of the danger or avoid it . the driver applied the brakes but not soon to avoid the accident
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11523202May 22, 2023
WHEELS
P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. Vehicle has 4000 miles on it now. Front driver and passenger tires are heavily cracked and throwing off chunks of rubber from tread. Rear driver side tire showing slight signs of cracking. Rear passenger tire seems ok. Integrity of the tires are compromised. Highly concerned about a major blowout of the tires. Vehicle is available for inspection upon request. My personal safety and the safety of my children are at risk from major tire blowout, loss of control of vehicle, major accident, injury and/or death. Emailed and spoke with representatives at Palatine Hyundai (Dealer of Sale) on May 9th requesting pro-rata replacement of the defective tires... never was contacted back by the dealer or any representative. Emailed with representatives of Pirelli Tires on May 9th requesting pro-rata replacement of defective tires... was told that there was nothing they could do because the vehicle with the tires was purchased in Illinois and terminated all communication with me. Called Hyundai Customer Assistance and opened a case with them. I was told that even though the vehicle was purchased with the tires installed by dealer, they couldn't do anything and that I should contact the tire manufacturer. I followed up with the call and added photos of the defective tires to the associated case number with Hyundai. Do my kids or I need to die in a car crash before action is taken by the dealer, tire/vehicle manufacturer, or a governmental agency? How far does this need to go?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523201May 22, 2023
TIRES
P235/40 R19 Pirelli P-Zero driver and passenger front tires and rear driver. Purchased Hyundai Kona N on Oct 25, 2023 new (<50miles). Vehicle sold new with these tires already installed. Pressure always maintained per recommendations. Noticed tire cracking and stability issues several months ago. Vehicle has 4000 miles on it now. Front driver and passenger tires are heavily cracked and throwing off chunks of rubber from tread. Rear driver side tire showing slight signs of cracking. Rear passenger tire seems ok. Integrity of the tires are compromised. Highly concerned about a major blowout of the tires. Vehicle is available for inspection upon request. My personal safety and the safety of my children are at risk from major tire blowout, loss of control of vehicle, major accident, injury and/or death. Emailed and spoke with representatives at Palatine Hyundai (Dealer of Sale) on May 9th requesting pro-rata replacement of the defective tires... never was contacted back by the dealer or any representative. Emailed with representatives of Pirelli Tires on May 9th requesting pro-rata replacement of defective tires... was told that there was nothing they could do because the vehicle with the tires was purchased in Illinois and terminated all communication with me. Called Hyundai Customer Assistance and opened a case with them. I was told that even though the vehicle was purchased with the tires installed by dealer, they couldn't do anything and that I should contact the tire manufacturer. I followed up with the call and added photos of the defective tires to the associated case number with Hyundai. Do my kids or I need to die in a car crash before action is taken by the dealer, tire/vehicle manufacturer, or a governmental agency? How far does this need to go?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522420May 17, 2023
POWER TRAIN
After Stopping for a traffic sign, I proceeded to go forward when a loud noise occurred ( grinding of gears), I loss power to move forward. A car in back of me had to apply his brakes to avoid hitting me. I pulled over to the curb and parked. Upon starting up again, I did not have full power to accelerate. I also could not put the car in reverse. About 10 minutes later, I received a message on the car information screen “ A possible condition with your Transmission Control System has been detected with your 2021 Kona” “ A full system check is recommended to be done soon”. I then drove it to a Dealership where it is now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519158April 26, 2023
SERVICE BRAKES
This is the second dangerous situation on the highway. Both were within reasonable speed and distance, and the car couldn't come to a complete stop. This time there was an accident and I hit the car in front of me. I realized the car had a very important brake failure malfunction.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11518022April 20, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The cruise control on this 2023 Kona has not worked since the day I purchased it. When the cruise control is engaged it will suddenly decelerate, but the cruise still appears engaged. It sometimes then suddenly reaccelerates. This causes traffic to suddenly back up behind me, and also to be in danger in front of me when it reaccelerates rapidly. I informed the dealer immediately of the issue. They advised there was a 2022 in their shop for the exact same issue at 8,000 miles. They asked me to bring mine in, which I have done now three times. That shop now has 4 Konas with the exact same issue, yet they do not have a fix. The Hyundai forum boards are full of this same complaint. I have contacted Hyundai Corporate. They also don’t have a solution, but won’t take back my new vehicle. I have less than 1,000 miles on this Kona - most of that from driving one hour to/from the dealer 3 times. I have been understanding and professional in my dealings with them however, I have run out of patience. I did not get what I paid for and am being asked to put myself/my family in danger driving this vehicle back and forth to this dealer who doesn’t even have a fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516654April 12, 2023
AIR BAGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
i was driving at 45mph and a deer came in front of my car . We hit the deer in front of car , deer approximitly 100 lbs no warning like brake sytem lane obstruction or air bags deployed ? I bought this car based Hyundai telling me how safe of car it is . When obiously it is not I notified Hyundai america of these things and they said everything worked correctly ?
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11516487April 11, 2023
TIRES
Pirelli P Zero 235 / 40 R19 96Y Purchased a 2022 Hyundai Kona N on 7/23/22. At 8ooo miles all 4 tires are cracking on side wall and tread area. Hyundai said those tires are not to be driven on if the outside temperature is 40 degrees or lower. We currently live in Joplin Missouri. When we purchased the vehicle we were not informed about the situation with the tires and temperature. The warranty on the Hyundai website stated the tires should last for 30,000 miles. All 4 tires need to be replaced, if we knew about this issue we would have made arrangements, prior to the purchase, to have different tires placed on the vehicle. We feel that we have been taken advantage of due to the lack of information on Hyundai’s part. On 4/7/23 I contacted Hyundai and was told to take the vehicle to a Hyundai dealer and have the tires inspected. On 4/10/23 we took the vehicle to the Hyundai dealer and they inspected the tires and recommended that they be replaced and they would send a complaint to Hyundai. The service manager at Fletcher Hyundai, Zeb Nageotte 417-434-1601, said he has never seen anything like that before in that little time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515378April 4, 2023
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while driving approximately 35-45 MPH, there was a ticking and knocking sound coming from the vehicle. There were no warning lights illuminated. The vehicle lost motive power, stalled, and failed to restart. The vehicle was towed to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure was related to the NHTSA Campaign Number: 21V301000 (Engine). The manufacturer was contacted but provided no additional assistance. The approximate failure mileage was 23,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512379March 17, 2023
ENGINE
Check engine light- sensor, rear trunk won't lock - sensor
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11512117March 16, 2023
AIR BAGS
I was rear ended waiting for the car in front of me to turn. Driver was going between 33-40 on a residential. My air bags did not deploy.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11512082March 15, 2023
POWER TRAIN
When you press on the gas, many times there is a very delayed reaction for power. This resulted in my safety put at risk. I have mentioned this to mechanic, they say it is the transmission. I see where there was a recall for 'automatic transmission that may disengage when the car is being driven'. This is NHTSA campaign number 22V746000. and Hyundai's number for this recall is 236. I would like to know if my car should be included in the 236.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511707March 14, 2023
UNKNOWN OR OTHER
Transmission failed, to start with it wouldn’t go into reverse, then while trying to drive in forward it stalled and shut everything down with a code message going across the screen a possible condition with your transmission control system has been detected.a full check system is recommended to be done soon.please contact your local dealership to make appointment. Had to have car towed to dealership transmission would not operate at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509686March 1, 2023
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2022 Hyundai Kona. The contact stated he noticed that there was water inside the driver’s side taillight assembly. The vehicle was taken to the dealer and the dealer confirmed that they were aware of the failure but offered no assistance. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was 7,750.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509241February 27, 2023
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated that while driving at various speeds, the vehicle would suddenly lost motive power and stalled. After restarting the vehicle, the vehicle operated as designed. The contact indicated that the failure had occurred on four occasions while driving. The vehicle was serviced at the local dealer, but the failure was not corrected. The manufacturer was not yet notified of the failure. The failure mileage was 21,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11508959February 24, 2023
ENGINE, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
My car has approximately 14,000 miles on it and was purchased brand new. It still has 1,000 miles to go before the next servicing. Saturday I when driving approximately 40 miles an hour, the engine suddenly cut off and the car stopped in the middle of the road. I was able to start the car and drive for approximately 15 minutes before it slowed to 3mph and shut off again. I called the dealership where I purchased it and explained what happened. Initially they said they had not serviced the car in a year. I let the car sit for a day then checked all the fluids. The coolant level was fine and so was the oil. Monday, it cut off twice on my way to work. I drove to the nearest dealership and left it there. I had to rent a car as no loaners are available. It has been at the dealership for 5 days. They thought they fixed but when they test drove it, the car cut out again. Later that day, I received an email from Hyundai Blue link with an Automatic DTC Notification that a possible condition has been detected with my Engine Control System.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11506590February 10, 2023
VEHICLE SPEED CONTROL, ENGINE
Vehicle will not go out of 3rd gear when on the interstate. The vehicle will go pass the redline and hit the fuel cut off and will not accelerate. Have to slow the car down and attempt to speed up again. Vehicle has almost been in accident multiple times due to almost being rear ended because can not get the vehicle up to speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11503418January 24, 2023
VEHICLE SPEED CONTROL
The adaptive cruise control does not engage in a timely fashion when activated. The speed reduces 8-12 mph before it kicks in. Speed always decreases 5 to. 21 mph on every hill. This inconsistency causes traffic to bunch around me. The dealership says nothing can be done to fix the problem. This problem is so frustrating and dangerous that I no longer use the feature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502925January 21, 2023
ENGINE
My daughter left our house in our 2022 Hyundai Kona on Friday, 1/13/23, to head back to college which is 5 hours from home. A little more than an hour down the road after leaving our house, she said that the car started sounding strange, so she called her mother. At this time, she was on a two lane country road with no safe options or areas to pull over. My wife advised my daughter to continue driving until she found a safe place to pull over. As she continued onwards, she came to a stop sign in the countryside and the car died on her. She restarted it and was able to continue her trip. Several miles later a light came on, but she was still not to a safe area. By the time she got to a safe place, other lights had come on, and the car died in the parking lot. The car would not restart so we called a tow truck to take the Kona to the nearest Hyundai dealership which is where it sits today. Upon inspection, the Hyundai dealership discovered that the drain plug was missing from the oil pan which caused the oil to drain and ultimately led to catastrophic engine failure. The engine needs to be replaced at a quote of $9753.08. The Kona’s last oil change was on 10/19/22 at 8,630 miles and was done a third party oil change facility. The mileage on the Kona when delivered to the repairing Hyundai dealership is 13,775. No engine lights or oil change needed indicators were on before our daughter began her trip on 1/13/23. I contend that this is a known issue with Hyundai engines based off of internet research that indicates that the NHTSA is actively investigating this exact issue of the drain plug falling out and causing catastrophic engine failure. This situation is a safety issue because the engine could have seized while in motion on a two-lane country road causing a wreck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501691January 13, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Emergency braking system stopped the car suddenly. There weren't any cars in front of me or next to me. Thankfully I was driving slow through a road in our parking lot and there were no cars behind me. It has only happened once so far. Obviously it startled me and made me wonder how safe the car is to drive. I haven't said anything to the dealer, but plan to when I go in for yearly maintenance in a week. There were no warning lights or symptoms prior to this happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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