Hyundai Kona Complaints

360 consumer complaints on file.

#11499629December 31, 2022
POWER TRAIN
The car has never been good on gas or changing gears when drive mode was changed to sport from the beginning. It would say 200 miles to drive I will drive 30 miles and it will go down to 130. Recently the engine light has come on the car stalls when going a very low speeds and appears to have problems changing gears. Now I am receiving a crankshaft position camshaft powertrain system code P0017. Not even a year old 28k miles. I understand there are recalls on this make model and year yet my VIN is not registered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499580December 30, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM:HORN
The horn does not work. The fuse is fine, it is the horn itself that does not work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499187December 28, 2022
POWER TRAIN, ENGINE
Around 8,000 miles, mid-drive my check engine light came on and immediately the ability to speed up became very shotty. I have a 2022 kona n-line. I could put my foot on the floor and it would take forever to get up to speed if at all. It was very here and there and seemed to have a mind of its own when it would do this. I’ve had it into the shop 5-6 different times since then to have it addressed and I’m still having issues with it. They replaced some valance, the solanoid, and just recently completely replaced the entire turbo system to try and fix the problem. It seems to have helped, but I still have this ongoing clicking sound since this started when the car downshifts it seems like, that has yet to be diagnosed. It’s not a normal car sound at all and nobody seems to even notice this sound I mention every time I take it in. I’ve read similar stories with this same model of car, yet there’s no active recall on it. I’ve been dealing with this for months and it’s aggravating the amount of time I’ve put in to trying to fix this. I travel for work which only makes things so much more frustrating to work around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498864December 26, 2022
ELECTRICAL SYSTEM, ENGINE, SERVICE BRAKES
Driving 60mph on I-5 in May 2021. Dry roads, no wind. Vehicle suddenly surged (as if we ran over a speed bump at 60mph) despite there being no debris nor damage on the road surface. The surge felt like the ABS system triggered a single pulse, and then car completely turned off: no engine power, no radio power, no cabin lightning power, no dash lighting nor warning lights. Toggling the ignition to accessory didn't help. I had steering authority and brake authority. With no engine power, I pulled over to the side of the road. I inspected the exterior of the vehicle and there was no damage. I entered the vehicle and I was able to restart the vehicle normally. I drove it to a dealership and described the problem, they didn't know what it could be and were 30 days out on booking appointments, so I gave up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498123December 19, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
The radio/GPS screen cuts out and goes completely blank and I can't turn it off or down or do anything with the radio. The tire pressure lights come on and off at random times. The backup camera randomly stays on when I'm driving and I can't get it to go back to a regular screen. The lights randomly turn on and off when I am driving. There is obviously some kind of electrical issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498069December 19, 2022
UNKNOWN OR OTHER
The horn stopped working shortly after purchasing the vehicle in July 2021. We have been waiting for an appointment to get it looked at for months with our local Hyundai dealer but they don't have any service appointments. There have been several close calls with other vehicles and pedestrians and it is only a matter of time before something happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497879December 17, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Two times on a highway, the car engaged the automatic emergency brakes when the driver was driving straight forward. We were not turning, breaking, or accelerating and there were no cars close to our car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497386December 14, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Cruise control on the 2022 Kona is not viable. In the standard cruising gears the cruise control is unresponsive for a long duration resulting in reductions of speed of up to 11 MPH at highway speeds, in traffic. The response of the cruise control to following a car can take up to 1 minute to actually try and recover speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496797December 9, 2022
ENGINE
The contact owns a 2022 Hyundai Kona. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the dealer and the contact was informed that there was bad fuel in the vehicle. The failure reoccurred and the vehicle was taken back to the same dealer who reset the codes. The failure persisted. The vehicle was taken to the dealer and diagnosed with a cylinder misfire. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 5,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496647December 8, 2022
ENGINE, VEHICLE SPEED CONTROL
The car is set at a speed for cruise control. For no reason it loses power, after a while it returns speed as set. At the beginning the doors weren’t working for locking and unlocking by the handle. Seems okay now but I made a video showing the rear camera staying on while driving. Also included, two pictures of maintenance reports with different results.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496309December 6, 2022
ELECTRICAL SYSTEM
I have been having electrical issues since I bought this car. The radio screen goes black for no reason, the clock changes time on it's own the Android auto only works intermittently. The tire lights come on and say there is 0 psi in the tires. Right now it says that 1 tire is low but the psi is the same in all 4 tires. I think this car was damaged during Hurricane Ian and the dealership still sold it to me. I have already brought it to the dealership to be fixed and it still has issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492512November 6, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
22’ Kona N DCT Base US spec. 5,600 miles est (2nd Kona) Fuel used: Shell Premium Outside Temp: 76F/Dry-Clear Sky. This is my 2nd Kona N, this is the 4th experience I’ve had with my Kona N’s. Towed the first on Vin# [XXX] to dealer, engine stalled after refueling during a road trip. 6/7k miles. Misfire. No replaced parts, car started acting normal. Then I traded it in for another Kona N in June 22’. The vehicle in normal mode is fine. I believe. Switching from N Mode is where the engine starts misfiring and runs on 3,2cyl puffing out white smoke. Leaving me stranded. The codes all show via car touch screen, and OBD reader/history. All electronics perform properly, including active safety features. I am Hyundai affiliated but I do not know how to relay the message. All of the Kona N/Elantra N/Veloster N DCT. Need software updates. It’s a bug, I honestly think. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11492026November 2, 2022
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2023 Hyundai Kona SEL FWD currently has approximately 1500 miles on the odometer. Pretty much since the day I my 2023 Kona SEL on 9/3/2022, the car has had an issue where, after I start the car and begin driving it for about 20 or 30 seconds the car will lose power entirely. Engine shuts down, and the following warning codes illuminate-Immobilizer, check engine light, battery light, and oil lights come on and the car prompts me to restart it. Sometimes an alarm will also sound, flashing red, with the following message on the vehicle's information display "Engine Off! Shift to N, then start engine." At other times the following message will appear "Shift to P and N to start engine." Initially this happened once or twice a week, 1-2 times a day, usually after the vehicle has been powered off for 12 or more hours. As of the writing of this message, 11/2/2022, this issue occured 4 times in one day. The first time in the morning while I was driving the vehicle at low speeds and applied the brakes, and the other 3 times in the evening, also while I was driving at low speeds and applied the brake. Fortunately, vehicle shuts down when I am driving at low speeds while the brake is applied. I personally feel unsafe driving the car, because I am not sure if the issue will worsen and the vehicle will lose power while it being driven at higer speeds and public roasds. I have a servicing appointment scheduled my with Hyundai dealership for 11/11/2022 (this message is dated 11/2/2022). Honestly, I am very concerned the problem will worsen. I hope the dealership will be able to reproduce and rectify the issue. I have opened a case with Hyundai USA in this regard as well. I am not sure what specific system is causing the above warning lights and warnings to appear, or causing the vehicle to lose power while being driven at low speeds with the brake applied, but the vehicle would defintely be available for further inspection if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490818October 25, 2022
ENGINE, POWER TRAIN
While on the highway the transmission completely stopped shifting and stayed in first gear and would only rev up the engine when the accelerator was applied. I was able to get up to 50mph and slowly make my way to the dealership where I bought it 2 months ago. I turned the vehicle off went inside to talk to the service center where I was told that it'd take 2 to 3 days to even get my car in to get looked at and they did not have any loaners to give me. I still had to work and couldn't take time off so I went back to my car and restarted it after a few minutes and it drove regularly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490731October 25, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
This is my 2nd report on the same issue. There is another report from me on the first and I will be discussing this with my Hyundai dealer today. On a 250 mile road trip, on the expressway, two separate times, the car suddenly braked hard and the emergency warning flashed on the speedometer. Each time it was about 3-5 seconds. On the second incident, my passenger thinks she noticed it happening in conjunction with a car appearing on my side. She said the side mirror warning lit up at the same time the car started braking. It could just be a coincidence though. Thankfully, neither time did the brakes fully stop the car, but DAMN, it is very scary when it happens on the expressway and I am very nervous to drive with the feature on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488711October 10, 2022
ENGINE
Please refer to Complaint 11488659 filed 10/10/22. I erroneously listed date of incident as 10/4. Incident occurred on 10/5/22, while driving on highway check oil light suddenly came own with knocking and other noises. I was able to pull onto exit ramp before deceleration and total stall with oil running out of bottom of car. I called 911 due to large trucks and traffic stopped behind me. State police came and stayed until AAA towed car to Freysinger Hyundai in Mechanicsburg , Pa (717) 766-8422, where regular maintenance has been done on the car as recently as Sept. 20, 2022. I was advised by [XXX] in Service Dept. That engine had failed with at least 3 months or more wait for replacement parts. I was forced to purchase another vehicle at great expense. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488659October 10, 2022
ENGINE
Oct 4,2022, 2021 Kona, 17,600 miles, was operating on highway when suddenly "check oil" light came on and knockin noises began. Able to pull onto off ramp before deceleration and total stall with oil running out of bottom of car. State Police stayed with vehicle due due heavy truck traffic until AAA towed to Freysinger Hyundai in Mechanicsburg, Pa. Diagnosed engine failure with 3 to 6 month wait for necessary parts for repair. Had to purchase another car at great financial loss.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488652October 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Incident #1: Auto Emergency Breaking System sensed false situation and auto braked nearly causing high speed accident. Caused while exiting I-80 West Bound off ramp with two lanes Ramp that exits. I was in the inside lane and there was another vehicle in the outside lane. Assuming the system thought I was going to turn into the outer car and braked suddenly. Incident #2: Lane keeping system, constantly fights me for no known reason. While in Las Vegas on Flamingo Road on Oct. 10, 2022 the system suddenly jerked the car to the left and nearly into a head-on crash. My family is very lucky to be okay. Car has problems when road markings are not consistent or when using reflectors (vs painted lines) or when there are exits. It's safer to leave the system off in my experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488340October 7, 2022
WHEELS
I recently blew out my front tire and put on the Hyundai supplied emergency spare. Within 15 minutes of driving, no more than 10 miles, I was flagged down by another driver because a huge cloud of smoke was coming from my car. I had the car towed into a dealership and they informed me that the spare tire that Hyundai supplied me damaged the transfer casing on the front tire, causing the smoke. I was told to never put that tire on the front of my car or it will again damage my car. I contacted first my local selling dealer. They were no help. They informed me that the spare tire was the correct part and I needed to contact Hyundai directly, which I did. After a week of investigation, [XXX], from their National Consumer Affairs department, indicates that Hyundai has essentially washed their hands of my problem and said it is the correct part and I should use that. I said it damaged my car and the response was it is only supposed to be on long enough to get to a repair shop. My car was overheating after only 10 miles. Smoke was coming from my car after 15 minutes. What if I was on a highway when the tire blew? It could be much longer than 10 miles. Would the car catch on fire? Will Hyundai take responsibility for the possibility of my car catching on fire? What about the dangers to myself and my family? Hyundai is taking no further action on this. I am to use the supplied part, damage, or no damage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488124October 6, 2022
POWER TRAIN
Was driving on the freeway when lost all power when the gas pedal was pushed no power then the rpms would shoot to 7000 was able to get off the freeway the check came on had the car towed to the dealership after waiting 2 weeks was told the transmission needed to be replaced this was on a 2022 Hyundai kona with only 7000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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