Hyundai Kona Complaints

360 consumer complaints on file.

#11431980September 7, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine). The contact had taken the vehicle to a dealer and was informed that the part to do the recall repair was unavailable. The dealer also performed an engine check on the vehicle and found no fault with the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431941September 7, 2021
POWER TRAIN
Transmission has extremely hard shifts from 1 to second when quickly accelerating. This can cause you to not be able to accelerate quickly enough to get out of traffic. I have heard this is a common issue from other Kona N-Line owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431690September 3, 2021
UNKNOWN OR OTHER
with the recall in effect on 7 July,2021 and nothing being done to correct the problem not even the software up date installed and the dealer not being able to tell me when any thing ging on to correct the problem I could no longer drive this 2021 KONA SEL with the 2.0 engine as I'm 75 years old and my wife is 74 both of us have a very hard time getting in and out of the KONA . I took it back to my dealer and dumped if off and told them that I couldn't drive this car and in danger my wife and 4 grand babys. I was in a really bad mental state and end ed up taking a lower grade Kona and losing $$$.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11430886August 29, 2021
ENGINE
I brought the HYUNDAI KONA SEL from Bentley HYUNDAI of Huntsville, al on 25,FEB 2021 on 1 July Hyundai sent me a notice of the recall. after going on line to there web site I saw that the recall was posted 28, April 2021 why did it take Hyundai 2 months to let me know of the recall. is it possible that HYUNDAI tried to sell off all the cars with the recall on the 2.0 engines before the NHTSA.org posted the recall. if the recall was posted to Hyundai would they still be allowed to sell the cars with the recall on the 2,0 engines to get them off the dealers lots Bentley Hyundai gave me a $3,500.00 rebate off the sticker price of $27,000.00 it made me think they we're dumping the KONA"S ASAP thanks [XXX] @ [XXX]
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429959August 21, 2021
UNKNOWN OR OTHER, ENGINE
on 1, JULY 2021 receive notice from HYUNDAI USA about Recall of car due to bad Rings that might cause Engine failure due to engine running badly and might cause engine to lock up and throw a rod and catch fire, I am 75 years old US NAVY COMBAT VERERAN with PTSD and other serious medical problems and My wife is 74 years old her knees and hips have ben operated on but she still has problems getting in and out of the car. We take our 4 GRAND BABYS to and from school and the sitter 5 days a week. the youngest turned 1 year old on July 7th this year and the oldest is 81/2 years old. we would not able to get our self's and the Grand kids in and out of the car in a Emergency On 7 JULY , I returned to my Dealer BENTLEY HYUNDAI in Huntsville Al. they told me that there was :NO FIX: or test that they could do on My KONA SEL and to drive it until it "Catch's Fire and Breaks down." Than to have it" towed into they Dealer ship" using the HYUNDAI tow Service. This was totally out of the question as they knew about my wife and Grand kids most days of the week! At that time I didn't Remember about my 2016 SONATA SE that was brought new from BENTLEY HYUNDAI that had a software up grade to monitor the engine's operation to tell if problems were developing and Warn the operator. This was done back in 2020 ? I was under a lot of stress over this recall and they were telling me "Not to Worry" about it they showed me several other cars model of Hyundai's and I even drove one home to show my wife, which she didn't like as the color wasn't right and the trim options and safety options didn't compare to the 2021 KONA SEL. After dealing with the sales man who was really trying to help me and the General manager MR. JOHNSON ,who I felt just was just trying to get me to leave as I was really loud and very up set about they were handing the matter. they drove a 2022 KONA Se up for me to look over. It was very funny that only a few hours before there we're none.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11429683August 19, 2021
UNKNOWN OR OTHER
Transmission slip out of park I was at a complete stop in park got out of the car to get my purse an as I pull the hacker it was still locked so I came around and reached in the car to turn the car off an as I attempted to pull the key out the car started roll back drugged me about 150 feet down the inbank.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11428454August 9, 2021
ENGINE
The manufacturer is taking 2 long to repair or replace the engine. They started the recall at end of April. In may my mycarfax told me about recall and the manufacture didn't send anything out in the mail about the recall till almost end of June. They are taking 2 long to fix this engine. I drive daily for my job. Sometimes 4,000 miles a month. I need this recall fixed now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425942July 22, 2021
TIRES:SIDEWALL
Tire installed as new OEM on Hyundai Kona with 650 miles. Driving at 40 mph and sidewall of tire blew out. Tire did not strike any object or curb. 215/55R17
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425503July 19, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification for NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and informed the contact that parts were not available for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue and confirmed that the part was not yet available. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424119July 9, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA Campaign Number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not yet available. The vehicle was not diagnosed nor repaired. The contact stated that the message for oil change due in 28 days was displayed on the instrument panel. The manufacturer was notified of the issue. Parts distribution disconnect. The failure mileage was approximately 8,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11424040July 9, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA campaign number 21V301000 (Engine) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422677June 28, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact received notification of NHTSA campaign number: 21V301000 (Engine) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421821June 22, 2021
UNKNOWN OR OTHER
I had a flat tire (passenger side right front tire). Triple AAA removed tire and replaced with my spare tire. While driving to the Hyundai dealership, massive clouds of smoke poured out of my exhaust pipe in rear of car. I also had trouble steering the car. The result of using the spare tire burned the transmission fluid (also contained metal shavings). The transmission had to be replaced along with the fluids in my car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421651June 21, 2021
ENGINE
The contact owns a 2021 Hyundai Kona. The contact stated while driving at 60 mph, the vehicle stalled. The contact stated the check engine warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed with the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 21V301000 (Engine). The manufacturer had not been informed of the failure. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421351June 18, 2021
ENGINE
After loud explosion sound, the engine stalled 3 times recently while driving and today. No brake, hard steering wheel, and almost bumped the car front of me. I took my car to a dealer last week and they said no fix despite of safety recall. Without any warning, first it happened 3 weeks ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415480May 6, 2021
ENGINE
VEHICLE HESITATES TO ACCELERATE EASILY AND GAS PEDDLE MUST BE SHARPLY APPLIED TO MOVE FORWARD. SYMPTOMS OCCUR DAILY WHEN DRIVING ON CITY STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11414159April 27, 2021
UNKNOWN OR OTHER
HEADLIGHTS ARE DEFECTIVE! THEY GET FULL ON CONDENSATION OBSTRUCTING THE LIGHTS AND ROAD AHEAD. THEY GO OFF AN ON WHILE YOU'RE DRIVING. HYUNDAI IS AWARE OF THE PROBLEM AND SEND A BULLETIN TO ALL THEIR DEALERS NOT TO REPLACE THEM. THIS IS COMPROMISING OUR VIEW AT NIGHT SINCE THE LIGHTS GO OFF UNEXPECTEDLY. WE ALMOST HAD AN ACCIDENT! HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413166April 21, 2021
ENGINE
BOUGHT THE CAR IN AUGUST 2020. IN FEBRUARY 2021 THE CAR BEGAN TO STALL FREQUENTLY AND IT WAS RUNNING VERY LOUD. I DISCOVERED THAT THERE WAS ALMOST NO OIL IN THE CAR WITH LESS THAN 5,000 MILES ON IT. BROUGHT THE CAR TO THE DEALERSHIP AND THEY DETERMINED THE ENGINE WAS DEFECTIVE AND WOULD NEED TO BE REPLACED. I HAVE BEEN WITHOUT MY CAR (BUT STILL PAYING FOR IT MONTHLY) SINCE MID-FEBRUARY. IT IS NOW LATE APRIL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11413081April 20, 2021
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2021 HYUNDAI KONA. THE CONTACT STATED WHILE DRIVING IN INCLEMENT WEATHER, RAIN WATER WAS ENTERING THE HEADLAMPS WHICH DIMINISHED THE ILLUMINATION FROM THE HEADLAMPS. THE VEHICLE WAS TAKEN TO RED HOAGLAND HYUNDAI (6375 CYPRESS GARDENS BLVD, WINTER HAVEN, FL 33884, (863) 326-6999) AND IT WAS RECOMMENDED TO LET THE HEADLAMPS DRY OUT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406057April 2, 2021
STEERING
CAR HAS BEEN PULLING TO THE RIGHT SINCE A WEEK OLD. DEALER ADJUSTED ALIGNMENT AND STILL DOING IT. WHEEL IS OFF CENTER AND MORE RESISTANCE GOING LEFT THAN RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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