2023-2024 Honda CR-V Drip Mold Not Set/Detaching/Loose
American Honda Motor Co., Inc. (AHM) is seeking specific 2023-2024 Honda CR-V vehicles with complaints of the drip mold not set, detaching, or loose for inspection. This initiative aims to understand the root cause of the issue before any repairs are attempted.
Şu araçlar için de geçerli
- Honda CR-V
- 2023
Background: Honda CR-V Drip Mold Investigation
American Honda Motor Co., Inc. (AHM) is actively investigating customer complaints regarding the "drip mold not set, detaching or loose" condition on certain 2023-2024 Honda CR-V vehicles. This initiative, identified as "Request for Visit: 2023-2024 CR-V Drip Mold Not Set/Detaching/Loose (ACTION REQUIRED)", aims to gather more information to understand the underlying cause of this issue.
AHM's primary goal is to inspect affected vehicles before any repair attempts are made. This proactive approach helps them thoroughly analyze the condition and develop an effective solution.
Qualifying Conditions for Inspection
Honda is specifically interested in 2023-2024 Honda CR-V vehicles that meet a strict set of criteria for this investigation. Your vehicle may qualify if:
- The Vehicle Identification Number (VIN) begins with "7FA".
- The "drip mold not set, detaching or loose" condition can be visually confirmed, ideally with both wide-angle and close-up photographs.
- The vehicle has not been involved in any collision.
- No repair attempts have been made to address this specific drip mold issue.
Important Information for Owners
This communication is primarily directed at Honda dealership personnel. If your 2023-2024 Honda CR-V exhibits the "drip mold not set, detaching or loose" issue and meets the qualifying conditions, your dealership may be asked to contact Honda's Technical Information & Support (TIS).
It is crucial to understand that Honda wishes to inspect the vehicle before any repair is attempted. This allows their technical teams to gather critical data to better understand the root cause of the Honda CR-V drip mold problem.
What Dealers Need to Do
If a dealership encounters a 2023-2024 Honda CR-V that matches the specified qualifiers for the "drip mold not set, detaching or loose" condition, they are instructed to contact Honda's Technical Information & Support (TIS). Dealers can reach TIS via email at [email protected] or by phone at 800-880-1072, available Monday through Friday from 7 AM to 5 PM PST.
Dealerships will need to provide specific vehicle information, including the model year, model name (e.g., CR-V), the issue description (e.g., "drip mold not set, detaching or loose"), and the VIN. Additionally, the email body should include the dealer number, the sender's name, a best contact phone number, the vehicle's current mileage, and the DPTS#.
As a gesture of appreciation, Honda will provide a VISA gift card to dealer personnel who identify a qualifying vehicle that is accepted for further investigation.
Source: NHTSA ID: 10242563
Frequently Asked Questions
- What is the "drip mold not set, detaching or loose" issue on the Honda CR-V?
- This refers to a condition where the drip molds on certain 2023-2024 Honda CR-V vehicles are not properly seated, have become loose, or are detaching from the vehicle. Honda is actively investigating the cause of this Honda CR-V drip mold problem.
- How do I know if my 2023-2024 Honda CR-V qualifies for this investigation?
- Your vehicle must have a VIN starting with 7FA, exhibit a visually confirmed "drip mold not set, detaching or loose" condition, not have been involved in a collision, and no repair attempts should have been made for this specific issue.
- Will I be notified by Honda if my CR-V is affected by the drip mold issue?
- The communication regarding the "Request for Visit: 2023-2024 CR-V Drip Mold Not Set/Detaching/Loose" is directed at Honda dealership personnel. If your vehicle meets the qualifying conditions, your dealership may be asked to contact Honda's Technical Information & Support (TIS) for an inspection before any repair is attempted.
What Honda CR-V owners report
Counted from the records in our database across 30 model years.
- 16,579
- Owner complaints
- 75
- Recalls
- 1,403
- Service bulletins
- 854
- Crashes reported
- 183
- Fires reported
- 689
- Injuries reported
The 2024 model year
482 complaints, the 12th most of 30 model years on file. Owners reported 31 crashes, 1 fire and 18 injuries for this year, which also has 5 recalls on file.
Structure, the system this article covers, accounts for 680 of 16,579 complaints (4%), including 20 for 2024.
Complaints by model year
| 2007 | 887 | |
|---|---|---|
| 2008 | 963 | |
| 2011 | 554 | |
| 2014 | 587 | |
| 2015 | 673 | |
| 2017 | 1,779 | |
| 2018 | 2,163 | |
| 2019 | 1,107 | |
| 2023 | 633 | |
| 2024 | 482 |
Most-reported systems
- Electrical System — 2,593
- Air Bags — 2,404
- Engine — 2,379
- Steering — 1,901
- Forward Collision Avoidance — 1,423
Latest recalls for the 2024 model year
- 26V663000 — Tires (Oct 2026)
- 26V366000 — Tires (Jun 2026)
- 24V763000 — Fuel System, Gasoline (Oct 2024)
Recent owner reports about structure
On 17 July 2026, I was attempting to park in a handicap parking place at May Washington Hospital Center. The outdoor parking lot is to the right of the hospital entrance and consists of several terraced rows with each terrace a few feet below the one above…
Read owner complaints →The contact owns a 2024 Honda CR-V Hybrid. The contact stated that the trunk was not designed with a safety barrier at the entry, causing a propane tank to roll out of the vehicle upon opening the trunk.
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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