2024 BMW X5/X7 Transmission Mechatronics Delivery Stop

BMW has issued Service Information Bulletin (SIB) 24 02 24, a delivery stop for a limited number of 2024 BMW X5, X7, and 5 Series vehicles. This bulletin, which is Revision 2 and supersedes SI B24 02 24 dated June 2024, addresses a manufacturing issue that impacts the automatic transmission mechatronics unit.

The problem stems from bolts on the transmission mechatronics not being torqued to the specified factory settings during production. This oversight can lead to a malfunction within the transmission, potentially causing the vehicle to enter an emergency operation mode. Owners searching for issues related to their 2024 BMW X5 transmission mechatronics should be aware of this bulletin.

What's Being Addressed

Approximately 20 vehicles are affected by this delivery stop. The issue specifically concerns 2024 BMW X5 Sports Activity Vehicles (G05) produced between January 30, 2024, and March 6, 2024; X7 Sports Activity Vehicles (G07) produced between February 2, 2024, and February 27, 2024; and 5 Series Sedans (G60) produced between February 1, 2024, and March 7, 2024. The core problem is the incorrect torque applied to the bolts of the transmission mechatronics unit.

Important Warnings for Owners

BMW has explicitly stated: "Do not deliver to a customer, a New, Certified Pre-Owned or Used vehicle subject to a Delivery Stop, until the vehicle is repaired. Do not use or sell replacement equipment/parts subject to a Delivery Stop." This indicates that vehicles currently in dealer inventory cannot be sold until the repair is completed. For vehicles already delivered, the procedure should be performed during the next service visit if the campaigns show a remedy is available. BMW is not directly notifying consumers about this delivery stop; owners must check with their dealer.

Symptoms

The primary symptom of this manufacturing defect is a malfunction within the transmission. This can lead to the vehicle entering an "emergency operation of the transmission" mode. If you experience unexpected transmission behavior in your 2024 BMW X5, X7, or 5 Series, it could be related to this issue.

Repair Procedure Summary

The corrective action involves replacing the automatic transmission Mechatronics unit. Technicians are instructed to follow Repair Instruction 24 34 559, which details the steps for this replacement. The repair also includes programming and encoding the vehicle control units to ensure they have the latest software I-level. If other control modules fail during this process, additional repair work may be required, referencing other Service Information Bulletins such as SI B01 01 20 or B01 07 20 for diagnosis and claim procedures. The repair is covered under Repair Code 0024750100, labeled as "G0x G60 Replace transmission mechatronics."

Required Parts

Specific parts are required for the mechatronics replacement, varying slightly by model:

• For G05 (X5) and G07 (X7):

  • Mechatronics: Part Number 24 34 5 B33 AE6
  • Automatic transmission oil sump kit: Part Number 24 11 5 A13 223
  • Guide sleeve repair kit: Part Number 24 27 5 A13 228
  • Sensor unit kit: Part Number 24 35 5 A13 237
  • Mechatronic screw set (M6x59): Part Number 24 34 5 A13 233
  • Set of screws automatic transmission oil sump (M6x28,5): Part Number 24 11 5 A13 225

• For G60 (5 Series Sedan):

  • Mechatronics: Part Number 24 34 5 B33 685
  • Automatic transmission oil sump kit: Part Number 24 11 5 A8B 427
  • Guide sleeve repair kit: Part Number 24 27 5 A13 228
  • Sensor unit kit: Part Number 24 35 5 A13 237
  • Mechatronic screw set (M6x59): Part Number 24 34 5 A13 233
  • Set of screws automatic transmission oil sump (M6x28,5): Part Number 24 11 5 A13 225

Additionally, automatic transmission fluid (1 L), Part Number 83 22 5 A12 A00, is required, with sublet quantity up to 6 liters. Other materials like fluids, lubricants, one-time use screws, nuts, and seals must be sourced from the Electronic Parts Catalog (ETK) or AIR.

Owner Action

If you own a 2024 BMW X5, X7, or 5 Series, particularly one manufactured between late January and early March 2024, it is advisable to contact your authorized BMW dealer. They can check your vehicle's VIN to determine if it is affected by SIB 24 02 24. This repair should be performed free of charge under warranty. The bulletin also mentions that Alternative Mobility Solution (AMS) expenses may be reimbursed under Sublet Code 2, with further details in SI B01 29 16.

NHTSA ID: 11006723