2022 Audi e-tron GT Charging Port Door Display Incorrect

Owners of 2022 Audi e-tron GT and RS e-tron GT vehicles may experience an issue where the status of the charging port door is displayed incorrectly in the driver information system (DIS). This concern, detailed in Audi Technical Service Bulletin (TSB) 55 22 69 2064953/3, can lead to confusing messages and an inaccurate representation of the charging port's actual state. This bulletin supersedes a previous version, TSB 55 21-64, dated October 31, 2021, with updated information including a revised production solution and modified part numbers.

The primary cause of this incorrect display is often a defective charging port door actuator. Over time, oxidation or contamination can affect the actuator's function, preventing it from correctly detecting whether the charging port door is open or closed. This can result in the vehicle's system showing an open door when it is actually closed, or vice versa. Addressing this specific problem, Audi has released TSB 55 22 69 2064953/3 to provide a clear repair procedure for dealerships.

Symptoms

The most noticeable symptom for owners is an inaccurate display of the charging port door status within the vehicle's driver information system (DIS). This can manifest as:

• The charging port door status (open/closed) being displayed incorrectly.
• A message appearing in the Audi virtual cockpit stating, "Vehicle charging connection: please close the charging port door", even if the door is already shut.

This issue specifically affects the Audi e-tron GT charging port door and the RS e-tron GT models.

Diagnosis / Trigger Conditions

The technical background indicates that oxidation and/or contamination of the charging port door actuator are the root causes. This contamination can interfere with the actuator's ability to correctly sense the door's position. Technicians will typically confirm the issue by observing the incorrect status display in the DIS and the presence of the specific warning message.

Repair Procedure Summary

To resolve the incorrect Audi e-tron GT charging port door status, the TSB 55 22 69 2064953/3 outlines a straightforward repair. The procedure involves replacing both the left and right charging port door actuators. This replacement must be performed according to the detailed instructions found in the Elsa Repair Manual. Audi implemented optimized charging port door actuators in series production starting in calendar week 03 of 2022 to prevent this issue in newer vehicles.

Required Tools or Parts

For this repair, specific parts are required:

• Actuator: Part number 9J1962625B (Quantity: 02)
• Fasteners, Bolts, Nuts, and Screws: As needed, per the ETKA/ELSA Repair Manual.

It is crucial to use only the part numbers specified in this TSB, as they may differ from those listed in ETKA and include superseding part numbers.

Important Warranty Information

This Technical Service Bulletin provides specific warranty coverage details:

• The repair is covered for vehicles up to 48 months or 50,000 miles.
• For Audi Certified Pre-Owned (CPO) vehicles, the claim type is G10, and ownership must be verified.
• If your vehicle is outside of any applicable warranty, this Technical Service Bulletin is informational only, meaning the repair may not be covered by Audi. Owners should discuss warranty eligibility with their authorized Audi dealer.

Service Codes

The following codes are associated with this service bulletin:

• Service Number: 5544
• Damage Code: 0040
• Labor Operations: "2 Fuel door positioning motors remove + reinstall" (Code: 5544 2099, 60 TU)
• Diagnostic Time: GFF (Code: 0150 0000, Max 50 TU)

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Source: NHTSA ID: 10214743