2023-2026 Audi Car Wash Bristles Trapped in Headlight Seam

Owners of various Audi models, specifically those from 2023 to 2026, might encounter an unusual cosmetic issue: car wash brush bristles becoming lodged in the narrow gap between the headlight and the front fender. This common problem, detailed in Audi Technical Service Bulletin (TSB) 00 24 92 2031473/5, outlines the cause and the recommended course of action for these trapped Audi car wash bristles.

This TSB, issued on September 10, 2024, supersedes previous bulletin 23-69 dated May 8, 2023, and provides updated information regarding affected model years.

Symptoms

Owners may discover car wash brush bristles trapped between the headlight and the front fender. This condition is typically noticed after a vehicle has been through an automated car wash. The presence of these bristles is often visible, as depicted in Figure 1 of the original bulletin, and can be a cosmetic concern or potentially lead to minor abrasion if not addressed.

Technical Background

According to Audi Technical Service Bulletin 00 24 92 2031473/5, the vehicle's design in the area surrounding the headlights includes a specific gap. This design feature, while generally harmless, can unfortunately become a trap for certain types of car wash bristles. When a vehicle is washed in car washes that utilize brushes with a particular angle and bristle type, these bristles can detach from the washing mechanism and become lodged in this body gap.

Repair Procedure Summary

Addressing the issue of Audi car wash bristles primarily involves the careful removal of the trapped fragments from the headlight and fender seam. While the bulletin does not detail complex diagnostic steps or part replacements, it emphasizes a direct approach to clear the debris. Furthermore, technicians are instructed to communicate the root cause of the problem to the customer. This explanation should include advising the owner to consider alternative car wash methods to prevent recurrence, such as touchless washes or hand washing.

Important Warnings

It is crucial for owners to understand the warranty implications associated with this issue. Audi explicitly states in TSB 00 24 92 2031473/5 that damage resulting from car wash brush bristles is considered to be due to "outside influence." Consequently, this type of damage is not covered under any standard Audi Warranty. This means that any costs incurred for the inspection and removal of these trapped bristles will be the responsibility of the vehicle owner, not covered by the manufacturer.

Owner Action

If you discover car wash brush bristles trapped in your 2023-2026 Audi's headlight or fender seam, it is advisable to have them removed promptly. While not typically a safety concern, leaving them in place could potentially lead to minor cosmetic damage or simply be an aesthetic nuisance. As this issue is not covered by warranty, you will likely bear the cost of the repair. To prevent future occurrences of Audi car wash bristles getting lodged, consider changing your car wash habits. Opting for a touchless car wash or hand washing your vehicle can significantly reduce the risk of bristles becoming trapped in these sensitive areas.

Source: NHTSA ID 11009312