2017-2025 Audi Wheel Imbalance TSB 44 24 05 2074843/1

Audi has released Technical Service Bulletin (TSB) 44 24 05 2074843/1 to address customer reports of wheel noise and vibration issues across a wide range of its vehicles from model years 2017 to 2025. This TSB is crucial for owners experiencing an Audi e-tron wheel imbalance or similar issues in other models, as it outlines the necessary steps for proper diagnosis and warranty support.

The bulletin, dated August 9, 2024, focuses on ensuring that dealerships collect precise information to facilitate effective repair support and field observation regarding wheel/tire imbalances.

Symptoms of Wheel Imbalance

Owners may notice various symptoms indicating a potential wheel or tire imbalance. The most common complaint is "Noise or vibration complaints on the wheels." These sensations can often be felt through the steering wheel, seat, or floorboards, especially at certain speeds.

Diagnosis and Technical Background

When a customer reports noise or vibration, the workshop findings typically confirm that the complaint can be reproduced and directly attributed to the wheels. This TSB highlights the importance of precise information to ensure quick and effective repair support and to aid in field observation of these issues.

To accurately diagnose the root cause, technicians need specific details. This includes identifying if the issue stems from an imbalance, missing weights on the alloy wheel, or other forms of tire damage. The goal is to optimize both the diagnostic process and subsequent repair support.

Required Documentation for Service and Warranty

For any technical queries or warranty claims related to wheel and tire issues, Audi requires specific documentation to be attached. This ensures that the service center has all necessary information to process the request efficiently and accurately.

This documentation applies to issues such as imbalance, missing weights, vibrations, radial force fluctuations, or general tire damage. The comprehensive information helps narrow down the cause of the complaint and facilitates a proper repair, as Technical Support is not aware of other causes for these specific complaints.

Important Warranty Information

For warranty claims concerning imbalance, missing weights, or tire damage affecting alloy wheels or tires, specific conditions must be met. Claims will only be possible with the submission of photo documentation and a completed tire information sheet.

It is essential that Audi Technical Support can confirm the validity of the complaint based on the provided information. Without this crucial documentation, warranty claims for issues like an Audi e-tron wheel imbalance may not be approved. All parts and service references mentioned in TSB 2074843 are subject to change.

What Owners Should Do

If you experience persistent noise or vibration from your wheels, contact your authorized Audi dealership. Be prepared to describe the symptoms in detail, including when and how they occur. Your dealership will follow the guidelines outlined in TSB 44 24 05 2074843/1 to diagnose and address the issue, ensuring all necessary documentation is collected for potential warranty coverage.

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Source: NHTSA ID 10255395