2021-2023 Audi MIB3 Navigation License Not Purchased TSB

Symptoms

Owners of affected 2021-2023 Audi vehicles may observe the following:

• The vehicle's navigation system is inoperative.
• Upon clicking the Navigation tile on the Multi Media Interface (MMI) screen, a message appears stating: "The 'Navigation' license was not purchased." This message indicates that the navigation function is not active.

Technical Background: Function on Demand (FoD)

This issue relates to Audi's MIB3 infotainment system, which supports the "Function on Demand" (FoD) feature. FoD allows customers to purchase licenses for certain vehicle features, such as navigation, at a later time through the myAudi platform. This means that while the vehicle may have the hardware for navigation, the software license might not be active by default.

Diagnosis and Resolution

According to Audi Technical Service Bulletin 91 21 61 2061933/1, if your vehicle is equipped with PR Number 7UH (Preparation for Navigation System), the display of the "Navigation license was not purchased" message is considered normal behavior. The presence of this message simply indicates that the Audi MIB3 navigation license has not been activated.

No repairs are necessary for this condition. Dealers are advised not to perform any repairs related to this message, as such work may be denied under warranty. The TSB clarifies that this is not a fault but rather a notification that the feature has not been purchased or activated.

Owner Action

If you encounter the "Navigation license was not purchased" message, it means your vehicle's navigation function is not currently active. This is not a defect or a problem requiring repair. Instead, it indicates that the Audi MIB3 navigation license needs to be purchased or activated.

You should:

• Understand that this is normal behavior for vehicles with the "Preparation for Navigation System" (PR Number 7UH) and an unactivated Function on Demand (FoD) license.
• Do not seek repairs at a dealership for this message, as it is not a fault.
• If you wish to activate the navigation system, you may be able to purchase the license through the myAudi platform, depending on the availability of the service for your specific vehicle and region.

Source: NHTSA ID: 10186561