2021-2023 Audi Models: Audi Connect Before MMI Work

Purpose of this TSB

Audi has released Technical Service Bulletin (TSB) 10185221 to provide important guidelines for handling the Audi connect system. These instructions are critical to ensure that the Audi connect functionalities remain intact and operate correctly after any Multi Media Interface (MMI) work is completed. This TSB helps prevent potential issues related to the vehicle's electrical and connectivity systems.

When These Instructions Apply

These instructions are specifically for technicians and service personnel to follow before performing any type of Multi Media Interface (MMI) work on affected Audi vehicles. The TSB emphasizes the necessity of proper Audi connect preparation to avoid unintended consequences or malfunctions following MMI service.

Summary of Instructions

The TSB contains detailed instructions for managing the Audi connect system as a preparatory step for MMI work. While the specific steps are outlined for service professionals, the general intent is to ensure the vehicle's connected services are correctly disengaged or prepared before MMI components are accessed or replaced, and then properly re-engaged afterward. This preventative measure is vital for maintaining the integrity of the vehicle's EQUIPMENT and ELECTRICAL SYSTEM.

Owner Recommendations

If your 2021-2023 Audi requires any Multi Media Interface (MMI) work, it is advisable to mention TSB 10185221 to your service advisor. This ensures that the necessary Audi connect preparatory steps are followed, safeguarding the continued functionality of your vehicle's connected features. Proper handling of the Audi connect MMI work according to this bulletin can prevent future issues with your vehicle's EQUIPMENT and ELECTRICAL SYSTEM.

Source: NHTSA TSB 10185221