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2021-2022 Audi HD Radio Troubleshooting Guide

This Audi Technical Service Bulletin (TSB 91 20 24 2026611/7) provides an overview of HD Radio technology and common troubleshooting concerns for 2021-2022 Audi models. It addresses issues like poor reception, blending, audio misalignment, and radio text display problems.

Byeditor marcus weber2022 Audi e-tron
2022 Audi e-tron — manufacturer_communication document image 1
Source: NHTSA manufacturer_communication 10182046
91 20 24 2026611/7TSB 91 20 24 2026611/7HD radio troubleshootingHD radio reception issuesHD radio blendingHD radio audio misalignmentHD radio text not showingAudi HD radio problemsTSB 2026657HD radio presets
Audi A4
2021–2022
Audi A5
2021–2022
Audi A6
2021–2022
Audi A7
2021
Audi e-tron
2021
Audi Q3
2021–2022
18 tane daha göster
Audi Q5
2021
Audi Q7
2021–2022
Audi Q8
2021–2022
Audi R8
2021
Audi RS 5
2021
Audi RS 7
2021–2022
Audi RS Q8
2021–2022
Audi S4
2021–2022
Audi S5
2021–2022
Audi S6
2021–2022
Audi S7
2021–2022
Audi S8
2021–2022
Audi SQ5
2021–2022
Audi SQ7
2021–2022
Audi SQ8
2021–2022
Audi TT
2021
Audi TT RS
2021
Audi TTS
2021

This Technical Service Bulletin (TSB) 91 20 24 2026611/7, issued by Audi, offers a detailed overview of HD Radio technology. It aims to help technicians and owners understand and troubleshoot common concerns related to the HD radio system in various Audi models. This TSB supersedes an earlier bulletin, 18-96, and is specifically designed to address various aspects of HD radio functionality.

Symptoms

Owners of affected Audi vehicles may experience a range of issues with their HD radio system. These symptoms can include:

  • Poor HD radio reception: Digital radio signals may be interrupted, especially near high terrain, tall buildings, bridges, or tunnels.
  • HD radio blending concerns: The system may frequently switch between analog and digital signals, leading to changes in sound quality or tone.
  • Audio level misalignment: Digital and analog signals may be out of sync, causing echoing or sudden volume changes.
  • HD radio multicasting issues: Problems with receiving HD2, HD3, or other sub-stations.
  • Radio text information not showing: Song or station information may not appear on the display, or it might be incorrect.

Understanding these symptoms is key to effective Audi HD radio troubleshooting.

Fault codes / DTCs

This informational Technical Service Bulletin does not list any specific Diagnostic Trouble Codes (DTCs) associated with HD radio concerns. The issues described are primarily related to the performance and reception of the HD radio system, rather than specific electronic malfunctions that would trigger a DTC.

What the service bulletin says

TSB 91 20 24 2026611/7 provides an extensive overview of HD Radio technology, including explanations of multicasting, digital signal technology, and factors affecting reception. It clarifies that

Frequently Asked Questions

What is HD radio blending and why does it happen?
HD radio blending is the normal process of your Audi's radio switching between analog and digital signals. It occurs more frequently when driving in areas with weak digital signal reception, like fringe areas, and can cause noticeable changes in sound quality or volume. This is considered a normal function of the HD radio system.
Why does my Audi HD radio text information not display correctly?
Radio text information may not display due to low signal strength, issues with the broadcasting station sending invalid data, or the radio retaining older information until new data is received. If the text isn't updating in the 'Presets' menu, you may need to navigate back to the main radio menu to allow it to update first.
What should I do if I have poor HD radio reception in my 2021-2022 Audi?
Poor HD radio reception can be caused by environmental factors like high terrain, buildings, bridges, or tunnels. If you consistently experience poor reception, ensure your HD radio settings are correct. If issues persist, you can contact your Audi dealer's Technical Assistance Center for further diagnosis, or report station-specific issues to hdradio.com.
Does this TSB cover all Audi models with HD radio?
This specific TSB, 91 20 24 2026611/7, is linked by NHTSA to 2021-2022 Audi models. While HD radio technology is present in a broader range of vehicles, this document provides specific guidance for the listed models and years.

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