2022 Alfa Romeo Stelvio TBM Update for Connected Services
Alfa Romeo has issued Technical Service Bulletin (TSB) 11001306 for 2022 Stelvio models to update the Global Telematics Box Module (TBM) software. This update resolves issues such as outdated vehicle data on mobile apps and persistent Connected Services maintenance popups.
Owners of the 2022 Alfa Romeo Stelvio may experience issues with their vehicle's connected services due to outdated software in the Global Telematics Box Module (TBM). This can lead to inaccurate information being displayed on the mobile app and recurring warning messages within the vehicle. This TSB, identified as 11001306, provides a solution by updating the TBM software to the latest available version, ensuring proper functionality of the connected features. This Alfa Romeo Stelvio TBM update is crucial for maintaining accurate vehicle data and a seamless user experience.
Symptoms
Owners may notice one or more of the following symptoms related to the Telematics Box Module (TBM):
- "Outdated vehicle data on customer's mobile app."
- "Connected Services maintenance popup displayed on the radio screen."
- "Connected Services battery maintenance popup displayed on the radio screen."
These issues indicate that the TBM software may not be communicating correctly or is out of date, affecting the vehicle's ability to provide timely and accurate information through its connected services.
Repair Procedure Summary
To resolve these symptoms, the Global Telematics Box Module (TBM) requires a software update. The repair involves reprogramming the TBM with the latest available software version. This process ensures that the module operates with the most current protocols and resolves the communication discrepancies causing the observed issues. This Alfa Romeo Stelvio TBM update is performed by authorized service technicians.
Owner Action
If you are experiencing any of the symptoms described, it is recommended to contact an authorized Alfa Romeo dealership. They will be able to diagnose the issue and perform the necessary software update for your vehicle's Global Telematics Box Module (TBM). This Alfa Romeo Stelvio TBM update is expected to resolve the connected services problems you may be encountering.
Source: NHTSA TSB ID 11001306
Frequently Asked Questions
- What is TSB 11001306 about for the Alfa Romeo Stelvio?
- TSB 11001306 addresses software issues within the Global Telematics Box Module (TBM) in the 2022 Alfa Romeo Stelvio, which can cause problems with connected services and mobile app data.
- What symptoms indicate my Alfa Romeo Stelvio needs this TBM update?
- You might notice "Outdated vehicle data on customer's mobile app," or see "Connected Services maintenance popup displayed on the radio screen" or "Connected Services battery maintenance popup displayed on the radio screen."
- How can I get the TBM software updated on my 2022 Alfa Romeo Stelvio?
- You should schedule an appointment with an authorized Alfa Romeo dealership. They have the tools and software to perform the required reprogramming of the Global Telematics Box Module (TBM).
- Will this update fix my 'Connected Services maintenance popup displayed on the radio screen'?
- Yes, the TSB specifically states that reprogramming the TBM with the latest software is intended to resolve issues like the persistent 'Connected Services maintenance popup displayed on the radio screen' and 'Connected Services battery maintenance popup displayed on the radio screen'.
What Alfa Romeo Stelvio owners report
Counted from the records in our database across 8 model years.
- 215
- Owner complaints
- 18
- Recalls
- 323
- Service bulletins
- 8
- Crashes reported
- 4
- Fires reported
- 7
- Injuries reported
The 2022 model year
8 complaints, the 4th most of 8 model years on file. Owners reported 1 crash, 0 fires and 2 injuries for this year, which also has 3 recalls on file.
Electrical System, the system this article covers, accounts for 64 of 215 complaints (30%), including 2 for 2022.
Complaints by model year
| 2018 | 135 | |
|---|---|---|
| 2019 | 36 | |
| 2020 | 19 | |
| 2021 | 7 | |
| 2022 | 8 | |
| 2023 | 6 | |
| 2024 | 2 | |
| 2025 | 2 |
Most-reported systems
- Engine — 65
- Electrical System — 64
- Fuel System — 48
- Gasoline — 48
- Fuel/Propulsion System — 43
Latest recalls for the 2022 model year
- 25V667000 — Back Over Prevention (Oct 2025)
- 24V510000 — Air Bags (Jul 2024)
- 24V512000 — Equipment (Jul 2024)
Recent owner reports about electrical system
For over 12 months since October 2025, the vehicle has intermittently (and progressively more regularly) thrown multiple, concurrent dash warnings/error messages for multiple vehicle functions, followed typically by (and without driver input) shifting the…
Read owner complaints →The rearview camera system stopped functioning on about 2/29/2024. At around the same time, the front proximity sensor began to intermittently falsely indicate an object in the vehicle's path when there is no object, including when the vehicle is traveling at…
Complaints are owner reports filed with NHTSA. They are unverified, and counts depend on how many vehicles were sold, so they are not a failure rate.
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