Volvo XC90 Complaints

1,540 consumer complaints on file.

#11105167July 2, 2018
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
SIMILAR TO MANY OTHERS, WHILE DRIVING OUR 2004 VOLVO XC90, WE HEAR A CLICK, THEN THE CLIMATE, RADIO AND WINDSHIELD WIPERS (IF ON) SHUT OFF AND THEIR DISPLAY LIGHTS BLACK OUT, THEN ANOTHER CLICK IN A FRACTION OF A SECOND AND THEY COME BACK ON. THIS WAS HAPPENING RANDOMLY, AND NOTHING ELSE WAS AFFECTED, UNTIL THIS WEEKEND, WHILE ON A TRIP. WE WERE DRIVING ON HIGHWAYS, OUTSIDE TEMP IN THE 80'S, NO RAIN, AVERAGE SPEED ABOUT 70MPH. IT HAPPENED A FEW TIMES OVER ABOUT 45 MINUTES, THEN BEGAN HAPPENING EVERY 5 MILES OR SO. WHEN I TURNED UP THE AC FAN, WITHIN ABOUT A MINUTE IT CLICKED AND WE LOST THE USUAL THINGS, BUT THEY DID NOT COME BACK ON. THEN WE HEARD ANOTHER CLICK AND LOST ALL DASHBOARD LIGHTING AND CONTROLS; WE COULD NOT SEE THE INSTRUMENT PANEL, THE CLIMATE CONTROL WAS BLOWING HOT AIR AND COULD NOT BE SHUT OFF OR TURNED DOWN, AND WE HAD NO IDEA WHAT SPEED WE WERE GOING AS IT WAS NIGHTTIME. EXTREMELY FRIGHTENING AND DANGEROUS. WE MADE IT TO THE FIRST EXIT THAT HAD A GAS STATION AND STOPPED. THE CAR WAS VERY HARD TO ACCELERATE WHEN WE GOT OFF AT THE EXIT AS WELL. I WAS ABLE TO OPEN THE WINDOWS BUT WHEN I OPENED THE MOON ROOF, IT STOPPED HALF WAY AND THEN WOULD NOT CLOSE OR OPEN. WE WERE STRANDED FOR HOURS AWAITING A FAMILY MEMBER TO COME GET US AND THEN HOURS LONGER WAITING FOR THE VEHICLE TO BE TOWED. OUR MECHANIC RESEARCHED THIS AND ENCOURAGED ME TO REPORT, AS HE SAID THERE SEEM TO BE HUNDREDS OF REPORTS OF SIMILAR THINGS HAPPENING WITH THIS YEAR, MAKE AND MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104457June 28, 2018
POWER TRAIN
TRANSMISSION DOES NOT SHIFT CORRECTLY. NUMEROUS OF PROBLEMS INVOLVING OTHERS. NEEDS TO BE REPLACED. ON HIGHWAY DID NOT WANT TO GO DURING RUSH HOUR TRAFFIC. COULD OF BEEN SERIOUSLY INJURED BY ONCOMING TRAFFIC WHEN THEY OBVIOUSLY KNOW THAT THE TRANSMISSION IS A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11098505May 29, 2018
SERVICE BRAKES
THE YELLOW ABS BRAKE LIGHT CAME ON. THE RED PARKING BRAKE LIGHT CAME ON. THE CAR HAD A LOUD LONG BEEP NOISE ACTIVATED. FINALLY, THE "REGAN BAKES DISABLED" READING WAS DISPLAYED!!! ALSO HEARD THE BRAKE PADS (4 WHEEL DISK BRAKES) SOUNDED LIKE THEY WERE SCRATCHING ON THE ROTORS. ALL INFORMATION ON THE INTERNET/NHTSA VEHICLE RECALL WEBSITE SAYS THIS IS A KNOWN SAFETY ISSUE WITH FORD MOTOR COMPANY. BUT, FORD IS NOT WILLING TO RECALL THE VEHICLES BECAUSE IT REQUIRES A $5,300 HCU REPLACEMENT PART. MY SON NEEDS TO DRIVE VEHICLE FOR HIS JOB (UBER/LYFT). HELP!!? SAFETY ISSUE! FORD MOTOR COMPANY OR THE NHTSA CAN CONTACT ME AT ANY TIME TO HELP ME WITH FURTHER INSTRUCTIONS ON HOW TO PROCEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11097108May 21, 2018
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM
ALL THE VEHICLE LIGHTS WILL COME ON OVER THE DASH AND THE WHEEL LOCKS THEN IT SHUTS OFF WHILE I AM DRIVING. THIS IS SO UNSAFE FOR MY FAMILY. I AM NOT SURE WHY THERE IS NOT A RECALL FOR MY VIN # WHEN GOOGLE CLEARLY STATES THAT THIS IS A HAZARD AND THAT THERE ARE RECALLS FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092268May 7, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, RANDOM MASSIVE ELECTRICAL FAILURE WHICH SHUTS OFF ALL LIGHTS, GAUGES AND ACCESSORIES. PERFORMANCE RETURNS AND THEN GOES OUT AGAIN. INEVITABLY, CAR LOSES ACCELERATION, BRAKES AND STEERING. CHECK ENGINE LIGHT COMES ON AND CAR GOES INTO "LIMP HOME" MODE. VOLVO DEALERSHIP CLAIMS THEY CAN'T FIND ANYTHING WRONG. MY RESEARCH INDICATES THAT PROBLEMS OF THIS NATURE WERE UNCOVERED AS FAR BACK AS 2004 AND HAVE BEEN CONSISTENTLY REPORT TO VOLVO. HOWEVER, NO SOLUTION HAS BEEN PUBLICIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11090070April 25, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 VOLVO XC90. WHILE DRIVING AT AN UNKNOWN SPEED, THE ENGINE HARNESS WIRES SNAPPED AFTER BEING CHEWED THROUGH BY RATS. THE CHECK ENGINE WARNING INDICATOR BEGAN FLASHING AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO 128 VOLVO CARS (614 NORTH AVE, WAKEFIELD, MA 01880, (781) 224-3700) WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS WIRES WERE SOY-COATED, WHICH ATTRACTED THE RODENTS. THE DEALER STATED THAT THE ENGINE WIRING HARNESS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082389April 1, 2018
FUEL/PROPULSION SYSTEM
WE SMELLED A GASOLINE ODOR AND THE "CHECK ENGINE" LIGHT CAME ON SO WE TOOK OUR VOLVO TO A DEALER TO INSPECT. THEY SAID THAT THERE WAS A CRACK IN THE TOP OF THE FUEL TANK. I AM THE ORIGINAL OWNER AND HAVE TAKEN METICULOUS CARE OF THIS VEHICLE SO THAT SOUNDED VERY STRANGE. THE CAR ONLY HAS 108,000 MILES IN 15 YEARS. I NOW SEE WHERE THIS MODEL WAS RECALLED FOR FUEL PUMP REPLACEMENT SEVERAL YEARS AGO BUT IT WAS WHILE I WAS OUT OF THE COUNTRY FOR TWO YEARS (2004-2006) ON A PROJECT FOR MY EMPLOYER. I HAD MY PARENTS KEEP THE CAR WHILE I WAS GONE AND NONE OF US RECEIVED THE NOTICE ABOUT THE RECALL. SHOULDN'T VOLVO STILL HAVE TO HONOR THIS RECALL SINCE I WAS NOT AWARE OF IT AT THE TIME? ACCORDING TO YOUR RECALL CAMPAIGN 09V-483 MY CAR WOULD HAVE BEEN INCLUDED IN THE RECALL GROUP, ALTHOUGH MY VIN NUMBER DOESN'T SHOW UP UNDER THE RECALLS NOW...COULD IT BE THAT THE CAMPAIGN IS OVER SO IT DOESN'T SHOW UP NOW? VOLVO CUSTOMER CARE KNEW ABOUT THIS PROBLEM WHEN I CALLED THEM ON FRIDAY BUT ARE HEMMING AND HAWING ABOUT DOING ANYTHING ABOUT IT. IT SEEMS A CRACKED FUEL TANK COULD CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080094March 19, 2018
VISIBILITY/WIPER
CRACKED WINDSHIELD EVEN WITH LESS THAN MINOR CHIP. THE CAR WAS DRIVING AT 68MPH ON A STRAIGHT HIGHWAY ON A 'CLIP' SOUND WAS HEARD HITTING THE WINDSHIELD. AFTER 10 MINUTES A 14 INCH CRACK WAS NOTED FROM THE TOP EDGE TO THE CENTER OF THE WINDSHIELD. THE CAR HAS <2000 MILES ON IT. IS THE QUALITY OF WINDSHIELD WORSE IN CARS WITH DRIVER ASSISTANCE PACKAGES. HAVE DRIVEN DIFFERENT VEHICLES WITHOUT DRIVER ASSISTANCE AND NEVER ENCOUNTERED SUCH AN INCIDENT. THE EXTENT OF CRACK WITH A CHIP (WHICH IS NOT EVEN VISIBLE), IS QUITE SURPRISING. I HOPE NHTSA WILL LOOK INTO THIS. IS THIS ISOLATED TO THIS VEHICLE MANUFACTURER OR WITH MOST MANUFACTURER WINDSHIELDS WITH DRIVER ASSISTANCE PACKAGES. THIS MAY BE LIFE-THREATENING IF THE GLASS IS NOT STRONG ENOUGH AND SHATTER WITH SUCH MINOR ROAD HAZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078691March 12, 2018
FUEL/PROPULSION SYSTEM
VEHICLE SMELLS LIKE GASOLINE WHEN STOPPED AND PARKED, AND WHEN DRIVING. THE SMELL SEEMS TO BE STRONGEST AT THE RIGHT REAR OF THE VEHICLE WHEN PARKED OUTSIDE. WHEN PARKED IN THE GARAGE, THE GASOLINE SMELL WOULD BE EXTREMELY STRONG AND START COMING INTO THE HOUSE. IT WAS SEVERE ENOUGH I OPENED THE GARAGE DOOR MANUALLY BECAUSE I WAS AFRAID OF BLOWING UP THE ENTIRE HOUSE. IT IS NOW STAYING PARKED IN THE DRIVEWAY BECAUSE THE SMELL IS SO BAD. THERE IS A RECALL ON CERTAIN VIN NUMBERS, HOWEVER VOLVO SAYS MINE IS NOT AFFECTED BY THE RECALL THAT WOULD FIX THE SMELL. THE RECALL APPEARS TO HAVE BEEN SET UP BY STATE IN WHICH THE VEHICLE WAS ORIGINALLY PURCHASED, NOT NECESSARILY VEHICLES WITH THE PART IN QUESTION. THE STATE WHERE THE VEHICLE HAS BEEN SINCE 2001 IS VIRGINIA. I SPOKE WITH MY LOCAL DEALERSHIP, WHO SIMPLY SAID TO BRING IT IN AND THEY COULD DIAGNOSE IT AT THEIR NORMAL RATES, AND THEY WOULD CHARGE FULL PRICE FOR PARTS AND LABOR. SPEAKING WITH A VOLVO USA REPRESENTATIVE GOT ME A BIT FURTHER WITH A 30% OFF PARTS COUPON. WHILE A NICE GESTURE, IT WOULD HAVE BEEN NICE TO INCLUDE VEHICLES THAT FELL OUTSIDE LISTED RECALLED VIN NUMBERS ON A CASE BY CASE BASIS. AT ANY RATE, THIS IS NOT AN OPTIONAL REPAIR, AS A GAS SMELL INDICATES GASOLINE VAPORS, WHICH ARE HIGHLY EXPLOSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076176March 4, 2018
VISIBILITY/WIPER
THE DRIVERS SIDE VIEW MIRROR HAS LOOSENED WITHOUT EVIDENCE OF TRAUMA. IT IS DIFFICULT TO MAINTAIN VISIBILITY WITHOUT OPENING THE WINDOW AND MANUALLY PUSHING THE MIRROR CASING OUTWARD. IT MOVES WHEN THE CAR IS IN MOTION AND WHEN STATIONERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075114February 26, 2018
POWER TRAIN
WHEN I BROUGHT MY CAR TO RAMSEY VOLVO FOR SERVICE, VOLVO RECOMMENDED THE ANGLE GEAR RESEAL SERVICE BECAUSE THE ANGLE GEAR BOX IS LEAKING AS SHOWN IN THE ATTACHED PICTURE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A VERY COMMON ISSUE WITH ALL VOLVO XC90S, SO MUCH SO THAT IT CAN BE CLASSIFIED AS A MANUFACTURER DEFECT, AND QUALIFIES AS A RECALL IN MY OPINION. THE ANGLE GEAR BOX IS AN UNDISTURBED PART AND IS SUPPOSED TO BE SEALED FOR THE LIFETIME OF THE CAR. WHEN THE FLUID IN THE ANGLE GEAR BOX IS COMPLETELY LEAKED OUT, WHICH IS SOMETHING WITH NO INDICATION WHATSOEVER, THE CAR WOULD LOSE ALL WHEEL DRIVE ACCORDING TO VOLVO. WHEN THAT HAPPENS IN A SLIPPERY SITUATION WITH ICE OR SNOW, THE CAR IS MOST LIKELY TO LOSE CONTROL AND WOULD LEAD TO A SERIOUS ACCIDENT WITH POTENTIAL LOSS OF LIVES. I WOULD LIKE VOLVO TO VOLUNTARILY RECALL ALL VOLVO XC90S TO FIX ALL LEAKING ANGLE GEAR BOXES SO NO LIVES WOULD BE LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073389February 17, 2018
POWER TRAIN
IN DECEMBER OF 2016, AT APPROXIMATELY 95000 MILEAGE, THE "SERVICE TRANSMISSION URGENT" MESSAGE AND LIGHT CAME ON AND THE CAR STOPPED FUNCTIONING AND MAKING LOUD CLANGING AND RATTLING NOISES. THE CAR WAS TAKEN BACK TO "INFINITY OF MEMPHIS" DEALERSHIP WHERE IT WAS PURCHASED WITH AN EXTENDED WARRANTY. THE DEALERSHIP ASKED US TO CONTACT "VOLVO CARS OF NORTH AMERICA" FOR DEFECTIVE TRANSMISSION, WHICH WE DID, BUT VOLVO REFUSED TO HONOR OUR CLAIM STATING THE CAR WAS TOO OLD, EVEN THOUGH IT WAS UNDER THE 100000 MILE WARRANTY. THE CAR WAS TAKEN TO "VOLVO OF MEMPHIS" DEALERSHIP, WHICH CONTACTED VOLVO MANUFACTURER AND INFINITY OF MEMPHIS DEALERSHIP, AND INFORMED US THAT THE EXTENDED WARRANTY WOULD PAY $5000 MAXIMUM TOWARDS A NEW TRANSMISSION, COST OF WHICH WAS 8000$, AND WE WOULD HAVE TO PAY THE REST OUT-OF-POCKET, ABOUT 3000$. THE OTHER OPTION WAS TO PUT A REFURBISHED TRANSMISSION AT AAMCO FOR 3000$, COST OF WHICH WOULD BE COVERED BY THE EXTENDED WARRANTY. WE ELECTED THE LATTER, SINCE THERE WAS NO OUT-OF-POCKET COST. AT THIS TIME, WE WERE TOLD THE "CHECK ENGINE" LIGHT AND OTHER MESSAGES WOULD BE GONE, ONCE THE CAR WAS FIXED. HOWEVER, THE "CHECK ENGINE" LIGHT CONTINUES TO REMAIN ON. ADDITIONAL COMPLAINTS WERE FILED, BUT AAMCO, VOLVO OF MEMPHIS AND INFINITY OF MEMPHIS CLAIM IT IS UNRELATED TO THE TRANSMISSION PROBLEM. A LETTER WAS SENT TO VOLVO CARS OF NORTH AMERICA LLC, ATTACHED BELOW, BUT VOLVO REFUSED TO LOOK INTO OUR PROBLEM SAYING THE CAR WAS TOO OLD. I SPOKE WITH A VOLVO REP OVER THE PHONE WITH NO RESOLUTION. WE WOULD LIKE FOR VOLVO TO INSTALL A NEW TRANSMISSION IN OUR VEHICLE, AS NUMEROUS FORUMS AND ONLINE SITES HAVE PEOPLE COMPLAINING ABOUT DEFECTIVE VOLVO TRANSMISSIONS IN THESE EARLIER MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067047February 5, 2018
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
THE SUV HAS HAD LOTS OF PROBLEMS WITH THE ENGINE. THE ENGINE HAS STOPPED WITHOUT WARNING NUMEROUS TIMES WHILE IN MOTION. IT EVEN STOPPED ONE TIME ON THE HIGHWAY. THE VEHICLE LOSES POWER IN AN INSTANCE AND FEW TIMES WE HAVE HAD TO TOW THE VEHICLE TO OUR HOUSE AND TO THE DEALERSHIP FOR REPAIR. EVEN THOUGH THIS PROBLEM HAS OCCURED OVER AND OVER (WHICH THE DEALERSHIP HAS ATTRIBUTED TO THE PISTONS MISFIRING), THE DEALERSHIP CAN NOT SEEM TO REPAIR THE ISSUE. WE HAVE ASKED DEALERSHIP/VOLVO TO BUY BACK THE VEHICLE AS IT IS NOT DRIVEABLE AT ALL. EVERYTIME WE GET THE VEHICLE RETURNED AFTER THE REPAIR FROM THE DEALERSHIP, BETWEEN 100-300 MILES THE ENGINE LIGHT COMES ON AGAIN AND MAKES THE SUV NOT DRIVEABLE. WE HAVE COMPLAINED NUMEROUS TIMES TO THE DEALERSHIP TO NO AVAIL. THE SERVICE MANAGER HAS CONFIDED IN US THAT THIS ISSUE HAS OCCURED ON ALMOST ALL THE VOLVO XC90 FROM 2016 AND ONWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11066597February 2, 2018
STRUCTURE:BODY, ENGINE, UNKNOWN OR OTHER
NEW VEHICLE (LESS THAN 19000 MILES) - VEHICLE WAS STATIONARY - IN A PARKING LOT, IGNITION OFF. APPROXIMATELY 10 TO 15 MINUTES LATER, FIRE IGNITED IN ENGINE BAY, RAPIDLY SPREADING TO THE WHOLE CAR... ENTIRE CARE BURNED TO SHELL.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11066653February 2, 2018
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
AFTER 30 MINUTES OF HIGHWAY DRIVING EXITED ONTO SECONDARY ROAD TO ADD OIL FOR LOW OIL LIGHT INDICATOR. ENGINE BEGAN SMOKING IN TWO MINUTES AND LIFTING HOOD CAUSED ENGINE TO BURST INTO FLAMES. CHEMICAL FIRE RETARDANT SPRAYED WITHIN THREE MINUTES. RESULT WAS INCINERATED ALTERNATOR AND ALL CODES ALARMED. CAR TURNS OVER. FUSES GOOD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11064933January 25, 2018
ENGINE
SOME MY16/17 XC90 OWNERS HAVE COMPLAINED ON SWEDESPEED ONLINE FORUM THAT THEIR COOLANT HOSE BROKE: HTTP://FORUMS.SWEDESPEED.COM/SHOWTHREAD.PHP?514873-ENGINE-COOLANT-PROBLEM FOR SOME CUSTOMER THE COOLANT HOSE BREAKS WHILE DRIVING ON THE HIGHWAY. IF THE COOLANT HOSE BREAKS, COOLANT LEAKS QUICKLY AND THE CAR WILL SHOW "STOP IMMEDIATELY" ON THE INSTRUMENT PANEL, WHICH MAY RESULT IN EMERGENCY MANEUVERS THAT ARE UNSAFE TO DO ON HIGHWAYS. IF ALL COOLANT IS LOST BEFORE THE CUSTOMER HAS A CHANCE TO STOP SAFELY, ENGINE MAY OVERHEAT AND FAIL, RESULTING IN THE CAR LOSING POWER, WHICH WILL ALSO BE DANGEROUS ESPECIALLY ON HIGHWAYS. VOLVO UPDATED THE COOLANT HOSE DESIGN. I CONTACTED VOLVO CUSTOMER CARE BUT THEY REFUSED TO ISSUE A SERVICE CAMPAIGN TO PROACTIVELY INSTALL THIS CRUCIAL UPDATED PART FOR THE REST OF US. NOTE THAT THIS HAS NOT HAPPENED TO ME YET, BUT I'M HOPING THAT VOLVO COULD ISSUE A SERVICE CAMPAIGN TO PREVENT THIS FROM HAPPENING TO MORE OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11063755January 19, 2018
STRUCTURE:BODY
I WAS DRIVING DOWN AN OLD HIGHWAY AT 45MPH. THE DRIVER'S DOOR OPENED WHILE IN MOTION WHILE THE DOOR WAS CLOSED AND LOCKED. THE DOOR DID NOT FLY OPEN, I THINK LOCKING MECHANISM HELPED KEEP THE DOOR FROM SWINGING OUT. THERE WAS AN IMMEDIATE RUSH OF AIR COMING THROUGH MY DOOR AND THE WARNING LIGHT CAME ON SAYING DRIVER'S DOOR WAS OPEN. I WAS ABLE TO UNLOCK AND PULL MY DOOR BACK INTO THE CLOSED POSITION WHILE IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061466January 9, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
ON 22 DEC 2017, WHILE DRIVING MY VOLVO XC90 HYBRID R-DESIGN, I RECEIVED AN ERROR LIGHT THAT STATED 12 VOLT BATTERY HAD AN ISSUE. I CALLED THE VOLVO DEALERSHIP IN SARASOTA AND SPOKE TO THE SERVICE MANAGER, JOE RICE TO LET HIM KNOW ABOUT THIS ISSUE. WHILE ON THE PHONE, AN ADDITIONAL ERROR LIGHT "ABS" AND THEN A FEW SECONDS LATER A CAR WITH A SQUIGGLY LANES ERROR LIGHT CAME ON. I IMMEDIATELY LOST THE ABILITY TO BRAKE, I LOST THE ABILITY TO STEER, I LOST THE ABILITY TO PUT THE SUV INTO NEUTRAL, I LOST THE ABILITY TO PUT ON MY HAZARD BLINKING LIGHT. ALL I COULD DO IS TAKE MY FOOT OF THE GAS PEDAL BUT BECAUSE I WAS NOT ABLE TO PUT THE SUV IN NEUTRAL, AND HAD NO BRAKES, I CONTINUED TO MOVE. THE SCREEN ON MY FRONT CONSOLE WENT BLACK AND THE MIDDLE CONSOLE WENT BLACK. IF I WAS ON ANY BUSY ROAD OR EXPRESSWAY, I WOULD HAVE IMMEDIATELY BEEN IN AN ACCIDENT. LUCKILY AFTER MILES OF FORCED DRIVING, AND WITH THE HELP OF THE SERVICE MANAGER, APPLY MANUAL BRAKES BY FLOORING THE BRAKE PEDAL AS HARD AS POSSIBLE TO THE FLOOR AND TAP, NOT PUMP. THIS ELECTRICAL FAILURE DEFECT IS SO DETRIMENTAL THAT IT WILL CAUSE ACCIDENTS RESULTING IN DEATH. VOLVO HAS KEPT MY CAR SINCE 22 DEC AND THEY STATED THAT THEY ARE CHANGING OUT THE COMPUTER THAT CAUSED THIS ISSUE. I'M AFRAID THAT VOLVO MIGHT NOT DISCLOSE THIS DEFECT TO NHTSA AND THAT SOMEONE OR SOMEONE ELSE'S FAMILY WITH BE IN AN ACCIDENT RESULTING IN DEATH. THIS IS A VERY SERIOUS PROBLEM AND BEG NHTSA TO LOOK INTO THE MATTER EXPEDITIOUSLY TO RECALL VOLVOS WITH THESE DEFECTS. IF NHTSA MOVES QUICKLY, THEY HAVE THE ABILITY TO PREVENT ACCIDENTS AND DEATH. I'M AVAILABLE TO PROVIDE A SWORN STATEMENT TO THE INCIDENT AND WILLING TO HELP ANYWAY I CAN. THANK YOU FOR YOUR CONSIDERATION, VERY RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056836December 27, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM
BRAKES CONTINOUSLY SQUEAK. THE DEALER HAS INSPECTED THE BREAK SYSTEM TWICE AND MADE ONE ATTEMPTED REPAIR. ONE WEEK LATER THE BRAKES ARE BACKING TO SQUEAKING. I HAVE OWNED THE VEHICLE LESS THAN 90 DAYS, I'VE HAD ISSUES WITH THE BRAKES FOR MORE THAN HALF THAT TIME. THE CENTER DISPLAY COMPUTER SCREENS FREEZES CONSTANTLY, BUT RECENTLY FREEZES AND WILL NOT RESTART UNTIL AFTER THE CAR IS STOPPED AND RESTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055866December 21, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL-CONTACT OWNS A 2004 VOLVO XC90 ---- CONTACT CALLED VOLVO DEALER IN WHITE PLAINS NY... CONTACT STATED AIRBAG LIGHT CAME ON WHILE DRIVING AND WAS ON FOR A MONTH.... VEHICLE STALLED GOING 50MPH ... POWER STEERING WENT OUT ON MAIN HIGHWAY VEHICLE LOST POWER AND SHUT OFF.... VEHICLE RESTARTS AND THEN SHUTS OFF AGAIN AFTER GOING A COUPLE MILES...SPOKE WITH MECHANIC AT DEALERSHIP WHO STATED THAT AIRBAGS ARE RECALLED....MECHANIC BY THE NAME OF ANTHONY.... TOLD CONTACT THAT AIRBAG LIGHT BEING ON WAS NOT A BIG DEAL....THAT AIRBAG WAS FAULTY SO IT WOULD NOT DEPLOY IN ACCIDENT........ 0 RECALLS ASSOCIATED WITH THIS VIN.. CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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