Volvo XC90 Complaints

1,540 consumer complaints on file.

#11655729April 21, 2025
ENGINE
The engine coolant bleeder hose in my 2018 Volvo XC90 cracked in the middle of my journey causing a severe coolant leak. This happened in August of 2024 while driving and the engine coolant suddenly started showed warning with low level and the engine started overheating. The vehicle would not accelerate past 20 mph, and the temperature warning light flashed continuously, creating a safety hazard in traffic. The Volvo dealership diagnosed the issue and confirmed that the coolant bleeder on the supercharger is broken and leaking. They replaced the bleeder hose and vacuum fill system. I believe similar issues happened to the 2016 models and a recall was issued for the coolant bleeder hose (part # 32249907-0) to be replaced by Volvo. This has not been recalled for the 2018 models, making it an expensive replacement for me. I urge NHTSA to investigate Volvo XC90 coolant hoses for material defects, as this issue endangers drivers through unexpected breakdowns and engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655417April 18, 2025
FUEL/PROPULSION SYSTEM, ENGINE
The vehicle engine will fail while driving. The electronics reflect the vehicle is still running. Restarting is not immediate and is difficult. This is a known problem that Volvo recalled for 2019/2020 XC90s. Volvo will not diagnose and repair under goodwill despite my repeated attempts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654773April 15, 2025
SERVICE BRAKES
The first incidence occurred around [XXX]. I was traveling [XXX] on [XXX] in North Carolina about an hour north of Charlotte. I pulled into a rest area and, upon pressing the brake pedal, heard a bit of a hissing noise and suddenly the brake pedal was extremely hard and the car was very difficult to bring to a stop. I did an online search for what might be wrong and discovered it was likely a brake booster failure. I drove the car onto Charlotte, carefully and with extreme difficulty, and took it to the Swedish Connection, a local Volvo specialist. They confirm the diagnosis and replaced the brake booster. Last night, [XXX], I drove the car down to Pickens South Carolina for work. When I got in to return to Charlotte late at night, I turned the ignition, put the car in reverse, and, with my foot on the brake and waiting to back out of the parking space, I heard that hissing noise again. Sure enough, the brake booster had evidently failed again. I drove the car back to Charlotte, mostly on [XXX], and the electronic braking seemed to work OK under cruise control maintaining speed and distance between other cars in traffic. Of course, driving the vehicle on local roads, through stoplights, and turns was extremely difficult and dangerous. I have returned the car to the same mechanic that repaired the last brake booster. I will be reporting this to Volvo as well, as this is a serious safety issue and defect with my vehicle. The mechanic has confirmed that this has happened in other Volvo XC 90s. The vehicle has NOT been inspected by the manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654041April 11, 2025
ELECTRICAL SYSTEM, STRUCTURE
The contact owns a 2016 Volvo XC90. The contact stated that water had been leaking into the vehicle on rainy days. The contact stated that the water intrusion was causing several warning lights to illuminate and unknown vehicle safety equipment failures. The contact stated that the front and rear carpets and the spare tire were saturated with water. The contact had taken the vehicle to a local dealer, where it was determined that water was leaking into the vehicle, but the dealer was unable to determine the point of intrusion. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 168,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651860March 31, 2025
ELECTRICAL SYSTEM
There was a leak on the evaporator coil within the AC system for this car. We started having issues with the AC around the 56,500 mile mark ([XXX]). After a couple of rounds of recharging the system with refrigerant and looking for a leak, the repair shop finally found the leak on the evaporator coil system. The repair was quoted cost $4,854.03. The evaporator coil During the summers when the AC was not working, this was definitely a safety concern. Riding in the car with no AC in the summertime in Hawaii is brutal. The $4,854.03 cost for the evaporator coil replacement, did not include the amount of money we spent the first two go arounds looking for the leak and recharging the system with refrigerant. After doing some research and talking to the repair shop the evaporator coil replacement work it seems that this is a very common failure on this model/year Volvo. I also noticed it looks like they already had a similar recall out for this failure on other similar Volvos. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I would like to have Volvo USA to address this issue and fix this common issue and recall this year model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650504March 25, 2025
ELECTRICAL SYSTEM, ENGINE
The contact owns a 2025 Volvo XC90. The contact stated that while driving through a residential area at 35 MPH, the vehicle independently slowed down with the message "Engine Has Now Stopped" displayed on the instrument panel. The contact pulled over and turned off the vehicle. The contact stated that the vehicle initially failed to restart after the first attempt; however, the vehicle restarted after the second attempt and resumed normal operation after the failure. The manufacturer was notified of the failure and referred the contact to the dealer. The vehicle was taken to a dealer however, the dealer was unable to determine the cause for the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 2,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649980March 23, 2025
SEAT BELTS
Safety belt will not retract in pillar when unbuckled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648529March 16, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SUSPENSION
Vehicle is slightly off-balance no matter if I do an alignment ball joints seem to always get affected. I’m not sure if the hydraulics are working correctly. Yesterday I just started leaking antifreeze fluid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648168March 13, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The contact owns a 2023 Volvo XC90. The contact stated that while driving at an undisclosed speed, the front driver’s side door failed to remain closed securely. The contact stated that the front driver’s side door remained ajar, and an abnormal sound could be heard inside the vehicle. The contact recorded the sound at 99 decibels. The contact stated that the failure had been occurring since purchasing the vehicle in 2023. The vehicle was taken to the dealer however, no cause for the failure was found. The contact stated that an unknown part was repaired in the door. The manufacturer was made aware of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647245March 9, 2025
ELECTRICAL SYSTEM
Instrument panel shuts down while driving on street. I believe it is the central electronic module that fails. It has happened numerous times and it is unsafe to drive without a speedometer, tachometer, odometer fuel gauge, and temperature gauge. It has now stopped altogether. Gauges just sit there and bounce
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646424March 5, 2025
ELECTRICAL SYSTEM, AIR BAGS, EXTERIOR LIGHTING
I was getting off the highway and made a left turn. As I was accelerating the motor gentle cut off.. (You wouldnt even notice if you wasnt driving) Full Traffic was behind me, so luckily I was able to get out of the way and pull to shoulder. It was the day before Christmas and car hasn't ran since. Upon investigation I found the CEM was effected. When the car died I was in left hand lane and I had to make my way to right, the shoulder. Yes the problem was diagnosed by myself. However I did investigation and researched using all data at library. It has not been inspected by anyone else. There where no warning lamps or messages prior to the failure. It happened all of a sudden in the middle of traffic when I was getting off the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646570March 5, 2025
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
On 2 occasions (only had vehicle 3 weeks), Ive received a message on the screen that the camera is temporarily unavailable when in reverse. The message suggests I press the home button but didn’t help. I then rebooted the Google based system by long pressing the home button again. After the reboot, hit the same message the camera is unavailable. I then tried to select the other cameras (side mirrors, front bumper), but nothing displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645958March 3, 2025
ELECTRICAL SYSTEM, ENGINE, STRUCTURE
The contact owns a 2017 Volvo XC90. The contact stated that after a rainstorm, there was water leaking from the rearview mirror, which leaked into the vehicle, causing the electrical system to fail. There was an abnormal sound of water swishing around inside the vehicle. The on-call warning and check engine warning lights were illuminated. The vehicle was taken to the local dealer, where it was diagnosed with a cracked sunroof cassette leak. The vehicle was not repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 147,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646018March 3, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I plugged my usb to usb-c charging cable into my iphone 20 seconds after starting the vehicle. I proceeded to exit my driveway when the infotainment screen went completely blank and the same thing to the driver's display 10 seconds later. I drove to the end of my street to a stop light where the car completely shut off and automatically restarted within a few seconds. I was traveling with my wife and [XXX] daughter. I have yet to reproduce the problem but have an appointment scheduled with the dealership later this week. Zero warnings or messages were present before, during or after the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645568February 28, 2025
AIR BAGS
The contact owns a 2025 Volvo XC90. The contact stated while driving at various speeds, the air bag light illuminated, and a message to return the vehicle to the dealer was displayed. The vehicle was taken to the dealer to be diagnosed. The vehicle was diagnosed with a software installation failure. The vehicle was repaired but the failure persisted. The vehicle was taken back to the dealer and remained with the dealer for further diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643056February 16, 2025
SERVICE BRAKES
Complete brake failure. Vehicle would no slow at all. Brake failure warning on dash. Now multitude of warnings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640401February 3, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Loaded children into second row of vehicle, confirmed all doors closed. Began driving, passenger rear door swung open. Child DID NOT engage door handle. Pulled over to attempt to close door. Door latch would not engage, could not close or lock door. Still unable to close and lock door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640263February 3, 2025
ELECTRICAL SYSTEM
Remote start - when the vehicle is running by remote start using the Volvo app, it is not possible to directly fully start to the normal operating mode. If foot is placed on brake and the start/stop knob is turned, the display briefly shows the normal operating display and then reverts back to the limited display showing miles to empty and door status. If attempted again, the same occurs (1-2 seconds of normal display followed by limited display). The car cannot be driven until and unless the start/stop knob is turned without your foot on the brake to shut the engine off and then the engine is started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639662January 30, 2025
ENGINE
The contact owned a 2016 Volvo XC90. The contact stated that while her daughter was driving at an unknown speed, white smoke began to emit from the vehicle as fellow motorists alerted her daughter that a fire had started underneath the vehicle. The contact's daughter immediately pulled over as all occupants exited the vehicle. The contact called the authorities as the vehicle was quickly incinerated by the fire. The contact stated that her youngest grandson suffered emotional distress as a result of the fire. No physical injuries were reported and a police report was filed(police report unavailable). The fire department extinguished the fire once they arrived. The vehicle was towed to an independent tow yard; the vehicle was deemed a total loss. The manufacturer had yet to be notified of the failure. The failure mileage was unknown. The VIN was not available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11639716January 30, 2025
EQUIPMENT
The contact owns a 2020 Volvo XC90. The contact stated that after plugging in the charger to the vehicle, the cable charger started blinking red. The contact had to jumpstart the vehicle to open the doors. The blinking red light on the cable charger had not stopped blinking. The contact related the failure to NHTSA Campaign Number: 18E086000 (EQUIPMENT); however, the VIN was not included in the recall. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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