Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#6900301February 1, 1999
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
REMOTE KEYLESS ENTRY RECEIVER MODULE FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606399February 1, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES MAKE HIGH PITCHED NOISE DURING STOPS. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606974February 1, 1999
STRUCTURE:BODY:DOOR
POWER DOOR LOCKS FAILED. *YC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#605933February 1, 1999
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
RADIATOR HOSE FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607020February 1, 1999
POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
GEAR SHIFT FAILED CAUSING SECOND GEAR TO BE HARD TO ENGAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834227January 29, 1999
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
RECALL 98V160000. DEALER IS NOT TAKING PROPER CARE OF THE RECALL. THERE IS NOW A PROBLEM WITH THE REAR BRAKE WIRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543532January 27, 1999
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD WIPER/WASHER, EXTERIOR LIGHTING:TURN SIGNAL, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, EXTERIOR LIGHTING:TAIL LIGHTS
BRAKES CONTINUALLY SQUEAK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702652January 27, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE DIED WHILE DRIVING SLOWLY. MIL AND GENERATOR LIGHTS CAME ON. TOOK TWO TRIES TO START ENGINE AGAIN, THEN VEHICLE OPERATED NORMALLY. THIS IS THE SECOND OCCURRENCE IN A WEEK AND A HALF. DEALER WAS UNABLE TO FIND A PROBLEM AFTER THE FIRST FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543410January 19, 1999
SEATS:FRONT ASSEMBLY:RECLINER
VEHICLE SEAT BACK COLLAPSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#700989January 19, 1999
STEERING:HYDRAULIC POWER ASSIST SYSTEM, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, UNKNOWN OR OTHER
1) WHEN THE STEERING FAILED IT COULD HAV E CAUSED A FATAL ACCIDENT 2) WHEN THE BRAKES FAILED AGAIN IT COULD HAVE CAUSED A FATAL ACCIDENT. 3) WHEN THE OIL LIGHT INDICATED THAT THERE WAS NO OIL THE MOTOR COULD HAVE LOCKED UP, CAUSING A FATAL ACCIDENT. I FIND THE ABOVE PROBLEMS VERY SERIOUS. I BOUGHT THE VW JETTA NEW 09/12/98 WITH 15 MILES ON THE ODOMETER. THANK YOU BILL HAMANN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#833513January 13, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
THE MULTI-SHIFT SWITCH THAT CHANGES THE GEARS AUTOMATICALLY WHILE THE VEHICLE IS BEING DRIVEN AT 60 MPH, SHIFTED THE VEHICLE INTO THE 3RD GEAR, CAUSING A POWERFUL DOWNSHIFT IN THE SPEED. DEALER HAS BEEN CONTACTED. *AK *ML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702202January 13, 1999
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC., WHEELS, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TWO WIRES OF THE REAR DEFROSTER DO NOT WORK WHICH OBSTRUCTS VIEW--AUTOMATIC TRANSMISSION CLICKS LOUDLY WHEN SHIFTING GEARS--RADIO/CASSETTE PLAYER BECOMES EXTREMELY HOT WHILE DRIVING--WHEELS MAKE FUNNY VIBRATING NOISE AT CERTAIN SPEEDS--PAINT JOB ON BODY OF VEHICLE HAS BEEN SCRATCHING AND PEELING EASILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#543291January 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION, STRUCTURE:BODY:DOOR, VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TRANSMISSION FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701998January 8, 1999
ELECTRICAL SYSTEM
START CHIME AND RADIO DIDN'T COME ON. HAD THE ELECTRICAL SYSTEM FIXED COSTING $586. DEALER WAS RUDE AND SAID 'THESE THINGS HAPPEN', EVEN THOUGH THE CAR WAS STILL FAIRLY NEW. THE PLASTIC VISOR HOLDER ON PASS. SIDE BROKE, REPLACED FREE BY DEALER, AND THE WRAPAROUND THE PASSANGER SEAT BOTTOM BROKE, BOTH REPLACED ONLY BECAUSE CAR STILL UNDER FULL WARRANTY. THIRD REAR BRAKE LIGHT CASING IS BROKEN. NO ONE HAS TOUCHED IT. DEALER WILL NOT REPLACE IT FOR FREE. WILL COST $80. VW OF AMERICA CALLED AFTER I COMPLAINED AND SAID "SORRY, CAN'T FINACIALLY HELP YOU."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701892January 5, 1999
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY. *AK( DOT NUMBER: TIRE SIZE: 13 )
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#832975January 4, 1999
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
DUE TO A FAULTY ALTERNATOR AND BATTERY ACID SPILLING ONTO ENGINE, POWER STEERING BLEW OUT. DEALER REPLACED A TUBE ON THE BATTERY SO THE ACID CAN RUN THROUGH THE TUBE AND SPILL ONTO THE GROUND. DEALER ALSO MENTIONED THAT IT WAS NOT THE ORGINAL BATTERY. BUT CONSUMER NEVER CHANGED BATTERY AND BOUGHT THE VEHICLE BRAND NEW. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#832983January 4, 1999
SEAT BELTS:REAR/OTHER
VEHICLE WAS REAR ENDED AND A CHILD SAFETY SEAT WAS IN THE REAR SEAT, IN A SEAT BELT. FORCE CAUSED THE SEAT BELT TO BEDISCONNECTED, THROWING THE CHILD SAFETY SEAT AROUND IN VEHICLE. DEALER NOT AWARE OF THE PROBLEM. VEHICLE WAS TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#701811January 3, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
DURING EXTREME PERIODS OF COLD TEMPERATURES FOR MORE THEN 24 HOURS MOISTURE TENDS TO BUILD UP IN THE ENGINE CAUSING TAN CREAMY FOAMY BUILD UP ON THE INSIDE OF THE VALVE COVER, ON THE DIPSICK AND IN THE OIL PAN. THIS COULD CAUSE AN OWNER TO BELIEVE THAT THEY HAVE A BLOWN HEAD GASKET OR VALVE COVER. LEFT A MESSAGE THAT I MIGHT HAVE A BLOWN HEAD GASKET FOR GENE LANGAN SERVICE DEPARTMENT ON A SATURDAY. TO THIS DAY 1/3/98 THEY STILL HAVE NOT RETURNED MY PHONE CALL. AFTER LEAVING A MESSAGE, I DID CALL BACK AND SPEAK WITH A SALESMAN WHO TOLD ME TO HAVE MY CAR TOWED TO GLASTONBURY. MY FATHER IN LAW IS A MECHANIC AND HE KNEW OF THE PROBLEM WIH MOISTURE IN THE ENGINE AND PROPERLY DRAINED THE OIL AND FLUSHED THE ENGINE RIDDING IT OF ANY EXCESS MOISTURE. IF I WAITED FOR THE DEALER TO CALL ME, I OULD HAVE A BLOWN HEAD GASKET DRIVING AROUND WITH THE CRAP IN Y ENGINE OR I WOULD HAVE ONE HELL OF A RENTAL BILL. ALSO IF MY CAR NEEDED TO BE TOWED GENE LANGAN SHOULD HAVE TOWED IT SEEING THAT VW HAS A 10 YEAR 100,000 MILE POWER TRAIN WARRANTY AND I ONLY HAD 50880 MILES!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701753December 31, 1998
LATCHES/LOCKS/LINKAGES:HOOD:LATCH, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
VOLKSWAGEN HAS TWO ONGOING RECALLS (SEPTEMBER 1998): CHECK/REPLACE RIGHT REAR BRAKE LINE AND CHECK/REPLACE HOOD LOCK ASSEMBLY. I CANNOT FIND A LOCAL MARYLAND VOLKSWAGEN DEALER THAT WILL PERFORM THE RECALL WORK ON A SATURDAY EVEN THOUGH THEY ARE OPEN FOR SERVICE. THEREFORE, IN ORDER FOR VEHICLES OWNERS TO GET THIS WORK PERFORMED, MOST OWNERS WILL HAVE TO TAKE TIME OFF FROM WORK. ALTHOUGH THE RECALLS ADDRESS AN IMPORTANT SAFEY ISSUE, THE DEALERS ARE NOT PROVIDING REASONABLE MEANS TO CUSTOMERS TO HAVE THEIR VEHICLES CHECKED OR REPAIRED. MANY VEHICLES MAY GO UNCHECKED OR UNREPAIRED BECAUSE OF THE LACK OF ACCESS TO SERVICE. I COMPLAINED TO VOLKSWAGEN OF AMERICA, INC., CUSTOMER SERVICE AT 800-822-8987. I WAS TOLD THAT THE DEALERS ARE INDEPENDENT FROM VOLKSWAGEN OF AMERICA. I WAS ONLY OFFERED PHONE NUMBERS OF OTHER DEALERS WITHIN A 50 MILE RADIUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#701731December 30, 1998
AIR BAGS
NO SUMMARY PROVIDED BY CONSUMER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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