Volkswagen Jetta Complaints

10,351 consumer complaints on file.

#831902February 22, 1999
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
WHEN TRAVELLING AT 30 MPH, THE REAR END JERKED, SPARKS FROM THE RIGHT REAR WHEEL. WHEN STOPPED, THE RIGHT REAR WHEEL AND DRUM WAS MISSING. DEALER CONTACTED, AND COULD NOT DUPLICATE THE PROBLEM. REPAIRS MADE AT CONSUMER'S EXPENSE. MECHANIC DIAGNOSED PROBLEM AS A DISINTEGRATION OF WHEEL BEARINGS. *AK
Crash:
No
Fire:
No
Injuries:
35
Deaths:
0
#835012February 18, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
ABOUT TO DRIVE OFF WHEN AUTOMATIC TRANSMISSION MALFUNCTIONED, CAUSING RPM'S TO GO HIGH, BUT VEHICLE DID NOT ACCELERATE. COULD HAVE CAUSED AN ACCIDENT. BEEN TO DEALER, DEALER REPROGRAMMED THE TRANSMISSION SHIFTER, BUT PROBLEM IS REOCCURRING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703463February 18, 1999
STRUCTURE:BODY:DOOR
THE DOOR MOULDINGS REPEATED FALL OFF THE DOOR--DEFECTIVE ADHESIVE. TO DATE, NO ONE WAS HIT BY THE EXPELLED MOULDING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703393February 17, 1999
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WATER SUCKED INTO AIR INTAKE DUE TO LOW PLACEMENT DESIGN. MAJOR ENGINE DAMAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#834888February 16, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE WILL DIE OUT IN TRAFFIC OR WHENEVER THE CONSUMER IS DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703287February 14, 1999
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
DRIVING FOR 1/4 MILE AT ABOUT 20 MPH - STRONG BURNING SMELL AND SMOKE FROM UNDER DASH BOARD - PULLED OVER - TURNED CAR OFF - TRIED TO START CAR AFTER A FEW MINUTES BUT NO ELECTRICITY AT ALL (COMPLETELY DEAD). THIS COULD HAVE BEEN A VERY SERIOUSLY INCIDENT ON A CONJESTED HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703215February 12, 1999
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LATCHES FREEZE AND DOORS WILL NOT OPEN FROM THE INSIDE OR OUTSIDE OF THE CAR - RECURRING DESIGN PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703188February 11, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION POPS OUT OF GEAR AT PASSING GEAR. VW SAYS THEY DON'T KNOW WHAT IS WRONG. THE CAR IS BEING SERVICED BY LOKEY VW IN CLEARWATER FLPHONE IS 7277992151. THE SERVICE MANAGER IS MIKE BOARDMAN. THIS IS SERIOUS AS I WAS ENTERING A HIGHWAY AND TRYING TO GET TO A MERGE SPEED THE TRANNY KEPT POPPING OUT OF GEAR SO I HAD TO MERGE AT A LOWER SPEED. VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#703056February 8, 1999
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS VEHICLE IS A SAFETY HAZARD, THE TRANSMISSION GETS STUCK IN ONE GEAR OR SHIFTS SPORADICALLY. I NEARLY MISSED CAUSING AN ACCIDENT ON TWO SEPARATE OCCASIONS WHEN THE TRANSMISSION SUDDENLY UPSHIFTED WHILE I WAS DRIVING APPROXIMATELY 55MPH, ALMOST CAUSING ME TO LOSE CONTROL. THE DEALER HAS TRIED TO FIX THE PROBLEM 7 TIMES ALREADY. THEY HAVE EVEN PUT IN A NEW TRANSMISSION, AND THE PROBLEM STILL PERSISTS. I AM CONVINCED THAT THIS CAR CAN'T BE FIXED, AND THAT IT'S A SAFETY HAZARD. PLEASE HELP ME IN GETTING THE SITUATION RESOLVED. THANKYOU VINCENT BANNISTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#702970February 5, 1999
VEHICLE SPEED CONTROL
WHEN TEMPERATURE IS 5 DEGREES F OR LOWER (COMMON IN MINNESOTA) THROTTLE WILL STICK OPENLY. EXTREMELY DANGEROUS AT HIGHWAY SPEEDS, ESPECIALLY WHEN ICY AND RPMSAND APPROACHING REDLINE. NOT A RARE PROBLEM IN MINNESOTA, WHERE IT IS OFTEN COLD, WITH 1988 AND 1989 JETTAS (WITH THE DIGIVOX SYSTEM).TEMPORARY FIX BY DIERCK'S REPAIR (BYRON,MN 507-775-2754). VOLKSWAGEN USA CLAIMS NO KNOWLEDGE BUT DIERCK'S SEES SEVERAL EACH TIME IT GETS COLD. WHEN ENGINE IS COLD, WARM AIR FROM ENGINE IS BROUGHT INTO THE THROTTLE HOUSING, CAUSING CONDENSATION.WHEN THE ENGINE WARMS, INTAKE SWITCHES TO OUTSIDE AIR, WHICH IS VERY COLD, AND CAUSES THE WATER TO FREEZE, LEADING TO THROTTLE STICKING. TEMPORARY FIX CONSISTS OF DISCONNECTING WARM AIR INTAKE IN COLD WEATHER AND PLUGGING PORTS.HOWEVER, THIS LEADS TO SOME EXHAUST COMING OFF THE ENGINE AND INTO PASSENGER COMPARTMENT. VERY PREDICTABLE PROBLEM AND PREVENTABLE IF VOLKSWAGEN WOULD PROVIDE FIX-IT KIT. DIERCK'S REPAIR IS WILLING TO TALK ABOUT PROBLEM (ASK FOR BARD). SUMMER DRIVING IS FINE. TAKES SOME TIME IN COLD WEATHER TO BUILD UP ENOUGH WATER IN THROTTLE HOUSING. COMBINE ENOUGH CONDENSATION OVER TIME AND THE PROBLEM WILL OCCUR (ONLY 1988 AND 1989). AS A SIDE NOTE-VOLKSWAGEN DEALER LOOKED FOR PROBLEM AND COULD NEVER PIN-POINT PROBLEM. THUS I WAS CHARGED FOR MANY USELESS REPAIRS. DIERCK'S KNEW WHAT IT WAS OVER THE PHONE IMMEDIATELY AND EVEN ASKED IF IT WAS AN 88 OR 89 BEFORE I TOLD THEM THE YEAR. THEY ARE AS FRUSTRATED AS I AM THAT SUCH A SIMPLE YET DANGEROUS PROBLEM HAS NOT BEEN ADDRESSED BY VOLKSWAGEN. I WOULD BE WILLING TO TALK WITH ANYONE ABOUT THE PROBLEM. THIS IS A POTENTIALLY DANGEROUS SITUATION. I'M JUST HAPPY THAT I HAVE A MANUAL TRANSMISSION AND COULD PUT THE CAR OUT OF GEAR AND LET THE ENGINE REV TO CONTROL MY SPEED ON ICY ROADS (THROTTLE HAS STUCK AT 6500 RPMS AT TIMES). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606138February 1, 1999
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OIL LEAKING SINCE FIRST DAY OF PURCHASE, PART NOT INSTALLED AT TIME OF MANUFACTURER. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606542February 1, 1999
UNKNOWN OR OTHER
CHECK THE ENGINE LIGHT COMES ON FREQUENTLY WHILE VEHICLE IS RUNNING. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#609016February 1, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607302February 1, 1999
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT, VEHICLE SPEED CONTROL
DEFROSTER SWITCH IS DEFECTIVE. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606441February 1, 1999
POWER TRAIN:CLUTCH ASSEMBLY
CLUTCH SPRINGS FAILED CAUSING VEHICLE TO BE VERY DIFFUCULT TO PUT INTO GEAR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#608861February 1, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED. YH
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#607374February 1, 1999
EXTERIOR LIGHTING
RIGHT FRONT PARKING LIGHT IS DEFECTIVE AND FALLS OUT WHEN VEHICLE HITS BUMP,UNABLE TO CORRECT. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607383February 1, 1999
TIRES
GOOD YEAR TIRE (195/60 R 14) BLEW OUT COMPLETELY, ONLY 1/8" OF RUBBER LEFT ON RIM. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#607392February 1, 1999
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED. YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#606741February 1, 1999
TIRES
TIRE FAILED. YH (195/60R14 H.R-4)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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