Toyota Sienna Complaints

9,048 consumer complaints on file.

#10456554April 26, 2012
SEAT BELTS:FRONT
TL* THE CONTACT OWNS 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SEAT BELT WOULD NOT RETRACT FROM THE PRETENSIONER, CAUSING THE SEAT BELT TO BECOME TANGLED. THE CONTACT WAS UNABLE TO UTILIZE THE SEAT BELT DUE TO THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER WAS ABLE TO UNTANGLE THE SEAT BELT. THE DEALER ADVISED THE CONTACT THAT THEY WERE UNABLE TO DETERMINE A REMEDY FOR THE FAILURE. THE FAILURE MILEAGE WAS 88,000. UPDATED 6/15/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456425April 25, 2012
TIRES, TIRES:TREAD/BELT
I TOOK MY CAR IN FOR AN OIL CHANGE AND ASKED THEM TO CHECK MY TIRES DUE TO MY PRESSURE LIGHT BEING ON AND THE CAR WAS DRIVING FUNNY. UPON INSPECTION IT WAS DISCOVERED THAT THERE WAS A BUSTED BELT IN THE SIDEWALL. THIS IS THE SECOND TIRE I HAVE HAD TO REPLACE IN TWO MONTHS. ALSO, IT WAS STATED AT THIS TIME THAT MY CAR WILL NOT PASS INSPECTION DUE TO WEAR ON THE TREAD AND I WILL NEED TO BUY NEW TIRES BEFORE RE-REGISTERING MY VEHICLE. CAR IS LESS THAN ONE YEAR OLD WITH UNDER 20,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456384April 24, 2012
STEERING
STEERING ON OUR VEHICLE SLIPS THEN BECOMES VERY HARD TO TURN, AND IS BECOMING INCREASINGLY DIFFICULT TO TURN. WHEN COMPLETING A TURN, SOMETIMES THERE IS OVERCORRECTION DUE TO THIS DIFFICULT TURNING THEN STEERING SLIPPAGE FLUID LEVELS ARE FINE, NO LEAKS. SOME SIENNA'S HAVE RECALLS ON CRANK-SHAFT PULLEY THAT CAN CAUSE STEERING PROBLEMS, BUT CURRENTLY OUR VIN IS NOT INCLUDED IN THE RECALL. VEHICLE HAS 71,000 MILES ON IT ANT I AM TOLD IT NEEDS A $1400 STEERING RACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456071April 23, 2012
ELECTRICAL SYSTEM, STRUCTURE:BODY
I HAVE A 2004 TOYOTA SIENNA XLE. LATE LAST YEAR, BOTH OF MY POWER SLIDING DOORS BROKE WITHIN A WEEK OF EACH OTHER. THE CABLE THAT OPERATES THE DOORS FRAYED AND SNAPPED APART. I WAS ABLE TO FORCE THE DOORS CLOSED BUT HAVE NOT BEEN ABLE TO OPEN THEM SINCE. MY KIDS HAVE HAD TO CLIMB THRU THE FRONT SEATS UNTIL WE COULD FIGURE OUT HOW TO FIX THEM. I TALKED TO MY LOCAL TOYOTA DEALERSHIP AND WAS TOLD TO FIX THEM THE COST OF THE PARTS ONLY WOULD BE $1200 A DOOR. THIS COST INCLUDED A NEW MOTOR AND CABLE BECAUSE TOYOTA DOES NOT REPLACE JUST THE CABLE. I BELIEVE THIS CABLE ISSUE SHOULD OF BEEN UPGRADED TO A RECALL MANY YEARS AGO AND IS VERY DISCOMFORTING TO US WHO ARE LOYAL TOYOTA DRIVERS. WE AS DRIVERS HAVE PAID $30K+ FOR OUR VEHICLES AND BELIEVE THAT WE SHOULD NOT HAVE TO DEAL WITH THIS TYPE OF PROBLEM ON A FEATURE THAT WE PAID FOR AS AN UPGRADE TO THE ORIGINAL PACKAGE. THIS IS A WIDE SPREAD PROBLEM NATIONWIDE FROM WHAT I HAVE READ ON SEVERAL WEBSITES AND BLOGS AND INCLUDES SEVERAL DIFFERENT YEAR MODELS FROM WHAT I UNDERSTAND. THANK YOU FOR ALLOWING ME TO SHARE MY STORY AND I LOOK FORWARD TO HEARING ABOUT THIS ISSUE IN THE NEAR FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456091April 23, 2012
TIRES, TIRES:SIDEWALL
ON MARCH 3,2012 WHILE RETURNING FROM ASHEVILLE,NC TO OUR HOME IN GRAYSLAKE,IL WITH A FULL DAY OF NOTHING BUT INTERSTATE DRIVING OUR TIRE WARNING INDICATOR LIGHT CAME ON . WE PULLED OFF AT THE NEXT EXIT BY CALUMET CITY,IL. ASSUMING I JUST NEEDED TO ADD SOME AIR TO THE TIRE I WAS SURPRISED TO SEE THE WHOLE SIDEWALL SPLIT OPEN. WE HAD NOT HIT ANY SHARP OBJECTS OR POTHOLES,BUT THE RUN FLAT TIRE WAS RUINED. AS THE 2011 TOYOTA SIENNA AWD DOES NOT HAVE A SPARE AAA COULD NOT HELP TO REPLACE THE TIRE. THEY COULD TOW US TO THE NEAREST TOYOTA DEALERSHIP, BUT WHEN WE NOTIFIED THE DEALERSHIP THEY INFORMED US SINCE IT WAS LATE SATURDAY AFTERNOON THEY WOULD NOT BE ABLE TO TAKE A LOOK AT THE TIRE UNTIL MONDAY. WE THEN MADE THE DECISION TO HAVE THE VAN TOWED TO THE TOYOTA DEALERSHIP NEAREST OUR HOME(LIBERTYVILLE,IL) AT OUR EXPENSE.TOYOTA GLADLY REPLACED THE TIRE (WITH ONLY 9400 MILES OF WEAR) FOR $283.00 AND TOLD ME IF ANY COMPLAINTS TO TAKE THE TIRE TO A BRIDGESTONE DEALER. I INFORMED THE TOYOTA DEALERSHIP THAT IF THE AWD SIENNA HAD A SPARE AND IF I WOULD HAVE KNOWN BEFORE PURCHASING THIS VEHICLE IT DID NOT HAVE A SPARE I WOULD NOT BE IN THIS PREDICAMENT. I TOOK THE TIRE TO THE BRIDGESTONE DEALER . HE SAID IT LOOKED LIKE THE TIRE WAS DAMAGED(IT WAS NOT,IT JUST SPLIT APART) AND SAID HE WOULD SEND IT TO THE CORPORATE OFFICE TO BE EVALUATED. THIS WAS A MONTH AND A HALF AGO WITH NO RESPONSE. I AM AFRAID THIS WILL HAPPEN AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456104April 23, 2012
STEERING
DURING STATE VEHICLE INSPECTION TECH FOUND POWER STEERING RACK LEAKING (PASSENGER SIDE SEAL). ALL FLUID WAS INSIDE BOOT - NO EXTERNAL LEAK. WE HAVE BEEN TOYOTA CUSTOMERS FOR 25 PLUS YEARS AND HAVE NEVER HAD A MAJOR FAILURE EVEN WITH 100,000 PLUS MILES. GUESS I EXPECTED MORE FROM TOYOTA. SEEMS TO ME 60,000 MILES IS A LITTLE SOON FOR A MAJOR FAILURE OF THIS TYPE. DEALERSHIP DOES A FINE JOB AND I AM GRATEFUL THEY FOUND AND FIXED DEFECT. JUST WANTED TO GET THIS INFORMATION ON DATABASE IN CASE THERE IS A HIGH FREQUENCY OF THIS TYPE OF REPAIR IN 2006 TOYOTA SIENNAS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456204April 23, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2006 TOYOTA SIENNA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE AIR BAG SYSTEM SHORTED OUT AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WOULD GET BACK IN TOUCH WITH THE CONTACT AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 76,926.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456205April 23, 2012
STRUCTURE:BODY
DRIVERS DOOR POPPING SOUND. BRACKET LEVER FOR DOOR STOP MOUNTING PLATE BROKEN LOOSE. DEALER REFERRED ME TO AUTO BODY SHOP. ADVISED NEED FOR NEW DOOR: WELDING THE PLATE BACK ON HAS NOT PROVEN SUCCESSFUL. IT JUST BREAKS OFF AGAIN. COST OVER $3000. DEALER SAID TOYOTA EXTENDED WARRANTY TO 5 YEARS OR 100,000 MILES. I WAS NOT ADVISED AND AM NOW OUTSIDE THOSE LIMITS. ANOTHER TOYOTA BOONDOGGLE/COVER-UP ALONG WITH THEIR SURGING ACCELERATION; AND MORE.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455917April 20, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ABS, VSC, TRAC OFF, AND TIRE PRESSURE INDICATOR CAME ON WHILE DRIVING. I CHECKED THE TIRE PRESSURE, GAS CAP EVERYTHING WAS FINE. DRIVING CONDITIONS WERE NORMAL. THE LIGHTS DID NOT TURN ON WHEN STARTING THE NEXT MORNING (NOT NORMAL). THE FOLLOWING DAY THE LIGHTS CAME ON DURING STARTING (NORMAL) AND THEN WENT OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455788April 19, 2012
WHEELS
CHROME FINISH ON WHEELS IS BUBBLING AND PEELING OFF. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455501April 17, 2012
STRUCTURE:BODY:DOOR
THE RIGHT SLIDING DOOR BECAME STUCK ABOUT HALF OPEN. IT TOOK ABOUT 30 MINUTES TO GET DOOR TO MOVE WHILE STANDING OUTSIDE IN THE COLD AND MY THREE SMALL CHILDREN INSIDE ASKING THAT I CLOSE THE DOOR. TOOK VEHICLE TO LOCAL MECHANIC AND THEY CONTACTED TOYOTA DEALER WHO ADVISED THAT THE DOOR MOTOR/CABLE ASSEMBLY WOULD NEED TO BE REPLACED. AFTER DOING SOME RESEARCH IT APPEARS THAT THIS IS A KNOWN SAFETY PROBLEM THAT IS NOT BEING ADDRESSED EITHER WITH A RECALL OR VOLUNTARY SAFETY "RECALL" BY TOYOTA. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455552April 17, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 35 MPH, THE HEATER MECHANISM WAS ENGAGED THEN IMMEDIATELY THE HEAT AND THE AIR CONDITIONER BEGAN TO ACTIVATE AT THE SAME TIME. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,125.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455579April 17, 2012
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 20-30 MPH, THE TRACTION WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO JERK VIOLENTLY. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WOULD BECOME VERY HARD TO STEER.THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS CONTACTED AND NO ASSISTANCE WAS OFFERED TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455474April 17, 2012
STRUCTURE:BODY:HATCHBACK/LIFTGATE
MY TOYOTA SIENNA 2007 LIMITED IT FAIL ITS HATCH DOOR CLOSES ITS OWN AND IT HIT MY HEAD I'M AFRAID THAT BY ACCIDENT MY KIDS MIGHT DO THE SAME, WHEN THEY OPEN THE HATCH DOOR. I READ ABOUT 2004-2006 RECALL AND HAD TOYOTA TECHNICAL SERVICE BULLETIN MARCH 14,2007 MODEL 04-07 THIS REGARDS THE LIFT GATE NOT PROPERLY WORKING. ON THE 04-06 RECALL WHY NOT THE 07 RECALL NOT INCLUDED. WHILE I GOT THE SAME PROBLEM AND THE SAME PARTS THAT CAUSES THE PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455487April 17, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT WAS DRIVING APPROXIMATELY 5-10 MPH WHEN HE ATTEMPTED TO SWITCH OFF THE INTERIOR LIGHTS AND INSTEAD, HAPHAZARDLY ENGAGED THE AUTOMATIC DOOR SWITCH, CAUSING THE SIDE SLIDING DOORS TO OPEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DESIGN OF THE VEHICLE COULD NOT BE COMPROMISED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455248April 14, 2012
STRUCTURE, AIR BAGS
CRACKS IN THE DASHBOARD NOTED OVER AREA WHERE AIRBAGS ARE LOCATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455092April 13, 2012
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE ABNORMALLY ACCELERATE AS SHE HAD JUST TAKEN THE GEAR SHIFT OUT OF PARK.. THE CONTACT WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES REPORTED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS AWAITING DIAGNOSIS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND THE CURRENT MILEAGE WAS 62,005. ....UPDATED 06/18/12 *BF THE CONSUMER STATED ONE MONTH BEFORE THE ACCIDENT, THE VEHICLE WOULD NOT START. THE VEHICLE WAS INSPECTED, BUT A PROBLEM WAS NEVER FOUND. THE VEHICLE IDLED ROUGH AND IT WAS NOISY. UPDATED 06/22/12
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455054April 12, 2012
ENGINE AND ENGINE COOLING, EXTERIOR LIGHTING, SEAT BELTS
A/C WENT OUT APRIL 2012. BLOWS HOT AIR. ACCORDING TO ONLINE FORUMS THIS HAPPENS A LOT IN SIENNA'S - 2004 TO 2006 MODELS. WE HAVE 5 CHILDREN IN THE VEHICLE AND CANNOT TAKE THEM VERY FAR EVEN WITH THE WINDOWS DOWN OR THEY COULD POSSIBLY GET HEATSTROKE. THEY ARE SWEATED WET BY THE TIME WE GET FROM POINT A TO POINT B. WE OPEN ALL WINDOWS AND THE REAR ONES THAT ONLY OPEN 2 INCHES AS WELL. FORUM LINK WHERE I FOUND THIS INFO (SAME ISSUE AS OUR SIENNA) IS HTTP://WWW.TOYOTAFANS.NET/2004-SIENNA-AC-PROBLEMS-T2523-ST20.HTM -THE SEAT BELTS IN OUR SIENNA LOCK UP, FOUND THE RECALL ON THIS SITE SO WILL BE TAKING IT TO THE DEALER FOR THAT. NOT JUST THE MIDDLE ROW SEAT BELTS THOUGH. IT IS REAR SEATBELTS AS WELL AS FRONT DRIVER AND PASSENGER SEAT BELTS. -THE TAIL LIGHT WORKS WHEN IT DECIDES TO. SOMETIMES IT IS OFF SO WE GET PULLED OVER - UNTIL THE POLICE OFFICER TAPS IT, AND IT DECIDES TO COME BACK ON. ON A SIDE NOTE - THE LEFT SPEAKER SYSTEM DOES NOT FUNCTION EITHER UNLESS IT WANTS TO. SAME AS THE TAIL LIGHT. ONE MINUTE IT IS OFF (MOST OF THE TIME) AND THE NEXT MINUTE THE SOUND IS BLARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454828April 11, 2012
STRUCTURE:BODY:DOOR
IN 2009 ONE OF THE AUTOMATIC DOOR ENGINES OF MY 2004 SIENNA LE FAILED AND NEEDED TO BE REPLACED FOR APPROXIMATELY $1000. LAST MONTH, THE SAME DOOR, PASSENGER SIDE, FAILED TO OPEN OR CLOSE, AND IS COMPLETELY INOPERABLE AT PRESENT. A DIAGNOSTIC FROM TOYOTA REVEALED THAT THE CABLES NEED TO BE REPLACED BUT THEY DON'T COME BY THEMSELVES AND HAVE TO BE PURCHASED WITH THE BRACKET AND HINGES THAT COME WITH IT. IT IS LABOR INTENSIVE; THEY WOULD HAVE TO KEEP THE VAN FOR 1.5 DAYS AND THE TOTAL COST OF THE REPAIR IS $1500. TOYOTA WILL NOT OFFER $ ASSISTANCE DESPITE THE FACT THAT DOZENS AND MAYBE HUNDREDS OF SIENNA OWNERS HAVE THE SAME PROBLEM. I HAVE AT LEAST 6 FRIENDS WITH DOOR PROBLEMS ON THEIR SIENNAS. THIS NEEDS TO BECOME A RECALL; IT IS A SAFETY ISSUE IN THAT KIDS CAN NOT GET OUT OF THE CAR IN CASE OF AN EMERGENCY. IF I BUY A CAR WITH AN AUTOMATIC DOOR IT NEEDS TO WORK, AND I'VE ALREADY HAD TO REPAIR THE DOOR ENGINE ONCE. PLEASE ASSIST IN MAKING THIS A RECALL. THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454872April 11, 2012
STRUCTURE:BODY
THE DRIVER SIDE DOOR HINGE IS FAILING. THE DOOR MAKES A CLICKING SOUND WHEN OPENED AND CLOSED. CONTACTED TOYOTA AND THEY WOULD ONLY REPAIR IF VEHICLE HAS LESS THAT 100,000 MILES. DO NOT FEEL THIS IS A FAIR POLICY. TOYOTA OBVIOUSLY KNOWS THIS IS A DEFECT. HAVE SEEN MANY COMPLAINTS ON THE INTERNET FOR THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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